17 years helping Australian businesses
choose better software

What Is monday CRM?

monday CRM enables revenue teams to improve efficiency at every stage of the customer
journey.

The intuitive interface combined with automations and AI, allows revenue leaders to adapt the CRM to their own sales process while cutting costs and saving time.

With all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before.

To amplify impact, the CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.

Who Uses monday CRM?

Best for mid and small businesses, monday CRM is a fully-customizable and AI-powered CRM that enables revenue to sell faster and streamline communications with innovative tools.

Where can monday CRM be deployed?

Cloud-based
On-premises

About the vendor

  • monday.com
  • Located in Tel Aviv, Israel
  • Founded in 2014

monday CRM support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 34 others

Languages

Brazilian Portuguese, Dutch, English, European Portuguese, French and 9 others

monday CRM pricing

Starting Price:

USD 12.00/month
  • Yes, has free trial
  • No free version

monday CRM does not have a free version but does offer a free trial. monday CRM paid version starts at USD 12.00/month.

Pricing plans get a free trial

About the vendor

  • monday.com
  • Located in Tel Aviv, Israel
  • Founded in 2014

monday CRM support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 34 others

Languages

Brazilian Portuguese, Dutch, English, European Portuguese, French and 9 others

monday CRM videos and images

monday CRM Software - 1
monday CRM Software - 2
monday CRM Software - 3
monday CRM Software - 4
monday CRM Software - 5
View 6 more
monday CRM video
monday CRM Software - 1
monday CRM Software - 2
monday CRM Software - 3
monday CRM Software - 4
monday CRM Software - 5

Features of monday CRM

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • For Financial Institutions
  • For Sales Teams/Organizations
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Third-Party Integrations
  • Workflow Management

Alternatives to monday CRM

Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales managers and sales teams face.
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk
Powerful yet easy to use and adopt. Workzone is the ideal software for marketing, operations and agency teams of 5+ users.
Save time and reduce costs with innovations that reimagine your customer relationships.
Trusted by teams of 2 to 20,000 to plan, track, and collaborate on work, Jira offers every team the top tools and practices for growth. Learn more about Jira
Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
Business intelligence software by Salesforce.com. Explore any data, get instant answers, and collaborate with your team.
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work.
Tired of doing paperwork? Automate your workflows and sales process. Try JobNimbus 2 weeks for free, no credit card required.

Reviews of monday CRM

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.6
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
24%
3
1%
2
1%
Zac
Zac
President / CEO in US
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A great all-in-one CRM and project planning software.

5.0 2 years ago

Comments: This platform has allowed me to grow my business processes through one main "hub" platform and has made it so easy for me to onboard new members and get them acclimated to the work flow immediately.

Pros:

The flexibility of boards to be created with different purposes such as client management, lead generation, financial analysis, project management, team management, file storage and so much more. I've really leaned to Monday to become my all-in-one hub for my business processes.

Cons:

There are definitely growing pains to creating the perfect software that fits your needs but trial and error is just part of the process. I'm planning and creating uses for Monday I never thought of 6 months ago which I've only been able to think of because of my experience gained from daily use of the software.

Alternatives Considered: Salesforce Sales Cloud and Asana

Reasons for Switching to monday CRM: Monday has a much more user-friendly interface which is important to me when onboarding new team members. I want to make our system something people enjoy using instead of dreading to do a daily task on a non-ergonomic system like some of the competitors.

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

It is a great tool to control our sales efforts of all kinds

4.0 12 months ago

Comments: It aids in keeping tabs on our various sales efforts, giving us an accurate picture of where we stand, and facilitating the dissemination of vital sales data throughout the organization.

Pros:

Boards may be readily moved and interacted with one another. If you're in the real estate business, I highly recommend this software. Maintain an excellent database. Simple to complete on any device.

Cons:

There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product. The inability to do content searches using MondayDoc is a notable omission from Monday.com.

Rissa
Sr. Dir. MarCom in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Monday is a dream come true!

5.0 last month New

Comments: We love it. It has made our work easier. We are able to provide better service to our customers and it is way more user friendly than our previous CRM.

Pros:

Easy to use with so many automations and functions. It made our small team, mighty.

Cons:

There is so much that you can do that it can be a little overwhelming.

Dana
CRM Consultant in UK
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

It feels like a CRM but it doesn't behave like one

2.0 2 years ago

Comments: It's been amazing to learn my ways around Mondaty.com but also not easy - a lot of time was spent on creating workflows and testing them, trying to make from it a familiar CRM software I've used before.

Pros:

I love the intuitive UI and level of customisation easily achieved on Monday, it's an amazing software. Very collaborative and engaging, was great to introduce to my colleagues.

Cons:

It is not actually a CRM, the entities aren't really connected, they are not independent entities but items that stands for themselves only as part of a board. hard to explain! the interaction between each entity had to be done manually, connected, automated. logic and basic features from previous CRMs needed to be re-invented. it takes a lot of thought to make it a proper CRM that contains some complicated features. Some featured remained unachievable.

Alternatives Considered: Zoho CRM and HubSpot CRM

Reasons for Switching to monday CRM: We loved the designs and easy ways to communicate and collaborate work together.

Melissa
Assistant General Counsel in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Decent Product!

5.0 last week New

Comments: Overall, very pleasant and positive experience.

Pros:

Easy to use, organize and filter data. Excellent for project and deliverable tracking but also great for just maintaining workflows.

Cons:

There is a limit to how much data and/or columns and rows you can add to one monday board.