---
description: Learn more about Hivepass price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hivepass Cost & Reviews - Capterra Australia 2026
---

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# Hivepass

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> Hivepass: A membership platform for trail associations and MTB clubs, offering digital cards, events, donations, and member tools.
> 
> Verdict: Rated **4.9/5** by 25 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hivepass?

Mountain bike clubs, bike parks, bike/trail associations and other mountain bike related organisations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 25 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hivepass

## Commercial Context

- **Starting Price**: USD 0.50
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pricing details are on the Hivepass website.  Simply pay for what you use.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Application Management
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Communication Management
- Contact Management
- Customer Segmentation
- Customizable Fields
- Email Marketing
- Email Tracking
- Event Management
- Member Communication
- Member Database
- Member Portal
- Member Types
- Membership Renewals
- Mobile Optimization
- Payment Processing
- Reporting/Analytics
- Subscriber Management
- WYSIWYG Editor

## Integrations (3 total)

- Stripe
- Wix
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)
- [Membership Management Software](https://www.capterra.com.au/directory/20045/membership-management/software)

## Alternatives

1. [Brilliant Directories](https://www.capterra.com.au/software/133173/brilliant-directories) — 4.8/5 (803 reviews)
2. [Daxko Operations](https://www.capterra.com.au/software/148388/daxko-operations) — 4.5/5 (168 reviews)
3. [StarChapter](https://www.capterra.com.au/software/57588/starchapter) — 4.2/5 (645 reviews)
4. [Mindbody](https://www.capterra.com.au/software/40229/mindbody) — 4.0/5 (2982 reviews)
5. [Coacha](https://www.capterra.com.au/software/166349/coacha) — 4.9/5 (83 reviews)

## Reviews

### "HivePass your must have for any MTB club" — 5.0/5

> **Linda** | *1 August 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: This is a must-have for all Mountain Bike Clubs. So many great features, including push notifications, trail status updates and news\! The usability of the app and the app admin console is super simple and user-friendly. The admin console gives you all your member data instantly\!

Very clear and easy to use.  Having membership options directly in the app has increased our membership numbers\!
> 
> **Cons**: Nothing the app is great and a huge value add for our mountain bike club
> 
> The whole process has been extremely smooth. The developers have gone out of their way to customise the integration for our specific needs having to integrate with Auscycling. All suggested features have been added or are on the list of future updates

-----

### "Strong App For Enabling MTB Groups" — 5.0/5

> **Ian** | *12 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Both the HivePass team and product are responsive, useful, and great to work with. The product is constantly improving and the team is highly responsive. Performance has been consistent, and any questions or edge cases we’ve encountered were handled quickly by their support team. That level of responsiveness builds real confidence, especially when integrating a platform into core operations. Onboarding was smooth, the UI is clean and thoughtfully designed, and it’s clear a lot of attention has been paid to user workflow. Finding all this in an app run by, optimized for, and enabling mountain bikers is a rare gift.
> 
> **Cons**: As with any currently growing products, there are minor functionality gaps. These gaps have, however, mostly already been defined by the team and are publicly vote-able and prioritizable by customers, which is great\!
> 
> Overall, HivePass has been a great product to work with and the team have been highly responsive and very helpful.

-----

### "Thank You Hivepass" — 5.0/5

> **Madison** | *17 June 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I love that members can manage their information and see the chapter's information in an app, that they receive a digital membership card, and can access their member benefits through the app with their card.
> 
> **Cons**: It would be great to be able to export more data and I'm looking forward to having the unique email servers for the email campaign and additional functionality being built out for features like events in the future.
> 
> It has been a really positive experience and we have been provided a lot of support. I was initially worried about importing our members from our prior system and that was a much smoother transition than I expected.

-----

### "Hivepass is great" — 5.0/5

> **Paul** | *8 January 2026* | Recreational Facilities & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It’s a really great simple system which helps busy volunteer led organisations to take the hassle out of membership
management. It’s super easy for our members to use, and our membership has increased as a result of using Hivepass.
> 
> **Cons**: There isn’t all the functionality, so we still use social media like Instagram and Strava for some things, we maintain a website and sell merchandise independently. But that’s ok, Hivepass does exactly what it needs to do.
> 
> Really good, from a management perspective it’s very straightforward,  and allows us gain membership insights and communicate easily with our membership.

-----

### "Stop Scrolling.  This is the app you didn't know you needed." — 5.0/5

> **Camille** | *4 March 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service is great.  It's always intimidating to learn new software but they walked us through everything and made set up and launch a breeze.   As far as app functionality, love the easy customization options and features that help make membership more than a superficial title.
> 
> **Cons**: Any recommendations we have that would make the app better are either already on the docket or have been freely shared with the developers to look into.
> 
> You can tell they care about the quality of the product and want to make sure it's accomplishing what we want it for.  They are attentive to the needs of the organizations making use of the app and it's only going to get better.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1024373/hivepass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242304/Hivepass/> |
| en-AE | <https://www.capterra.ae/software/1024373/hivepass> |
| en-AU | <https://www.capterra.com.au/software/1024373/hivepass> |
| en-CA | <https://www.capterra.ca/software/1024373/hivepass> |
| en-GB | <https://www.capterra.co.uk/software/1024373/hivepass> |
| en-IE | <https://www.capterra.ie/software/1024373/hivepass> |
| en-IL | <https://www.capterra.co.il/software/1024373/hivepass> |
| en-IN | <https://www.capterra.in/software/1024373/hivepass> |
| en-NZ | <https://www.capterra.co.nz/software/1024373/hivepass> |
| en-SG | <https://www.capterra.com.sg/software/1024373/hivepass> |
| en-ZA | <https://www.capterra.co.za/software/1024373/hivepass> |

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