---
description: Learn more about Benepass price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Benepass Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [Benepass](/software/1023366/benepass)

# Benepass

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> Benepass Supports:
Tax-advantaged benefits- Public Transit, Parking, FSA, HSA
Perks- Wellness, WFH, Family \& Childcare, Food, LSA
> 
> Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Benepass?

People First Organizations: Healthcare, Technology, Manufacturing, Professional Services, Education, Financial Services, Oil and Gas, Utilities, Retail, Hospitality

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 16 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Benepass

## Commercial Context

- **Pricing Details**: Please reach out for pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Benefits Dashboard
- Deduction Management
- Employee Benefits Administration
- HIPAA Compliant
- Online Benefits Enrollment

## Integrations (10 total)

- BambooHR
- Gusto
- Justworks
- Paylocity
- SAP SuccessFactors HCM
- Sage HR
- TriNet
- TriNet HR Plus
- UKG Pro
- Workday HCM

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews)
2. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews)
3. [YuLife](https://www.capterra.com.au/software/1031164/yulife) — 4.8/5 (123 reviews)
4. [ADP TotalSource](https://www.capterra.com.au/software/185873/adp-totalsource) — 4.2/5 (456 reviews)
5. [Gusto](https://www.capterra.com.au/software/131882/gusto) — 4.6/5 (4191 reviews)

## Reviews

### "Easy to Use and Track Expenses" — 4.0/5

> **Verified Reviewer** | *31 March 2022* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.
> 
> **Cons**: The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.
> 
> Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.

-----

### "Benepass review" — 5.0/5

> **Ethan** | *31 March 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.
> 
> **Cons**: It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.
> 
> It's been great — I'm very happy with the product. It's a great perk at my company.

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### "Gets the job done" — 4.0/5

> **Helen** | *15 April 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).
> 
> **Cons**: Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.

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### "Love using Benepass\!" — 4.0/5

> **Emily** | *31 March 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it\! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great. If a merchant ever declines my Benepass card, the reimbursement process is simple and convenient. I have used other commuter benefit distributors in the past that were clunky with outdated software and only offered physical cards. The don’t even hold a candle to Benepass\! I’m a very satisfied user.
> 
> **Cons**: Occasionally a vendor or merchant won’t accept the card and that can be annoying, but thankfully the reimbursement process is easy and can be done right from the app.

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### "Easy to use overall" — 4.0/5

> **Verified Reviewer** | *31 March 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It is great to see my benefits in an easy to use app.
> 
> **Cons**: I had some difficulty completing a couple of steps such as setting up a linked account. It all worked out but I did have to submit a support ticket to actually get through the setup then a ran into an error. The support team did respond promptly and all was resolved.
> 
> Overall an easy to use app.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1023366/benepass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241237/Benepass/> |
| en-AE | <https://www.capterra.ae/software/1023366/benepass> |
| en-AU | <https://www.capterra.com.au/software/1023366/benepass> |
| en-CA | <https://www.capterra.ca/software/1023366/benepass> |
| en-GB | <https://www.capterra.co.uk/software/1023366/benepass> |
| en-IE | <https://www.capterra.ie/software/1023366/benepass> |
| en-IL | <https://www.capterra.co.il/software/1023366/benepass> |
| en-IN | <https://www.capterra.in/software/1023366/benepass> |
| en-NZ | <https://www.capterra.co.nz/software/1023366/benepass> |
| en-SG | <https://www.capterra.com.sg/software/1023366/benepass> |
| en-ZA | <https://www.capterra.co.za/software/1023366/benepass> |

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