---
description: Learn more about sDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: sDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [sDesk](/software/1021988/sdesk)

# sDesk

Canonical: https://www.capterra.com.au/software/1021988/sdesk

> sDesk is a cloud-based IT service management solution that enables businesses to manage incidents, requests, changes, and problems.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses sDesk?

IT professionals, managed IT services providers, and businesses looking to improve their IT service management operations

## About the vendor

- **Company**: sDesk

## Commercial Context

- **Starting Price**: GBP 35.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Escalation
- Asset Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.com.au/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.com.au/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.capterra.com.au/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1021988/sdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239785/sDesk/> |
| en-AE | <https://www.capterra.ae/software/1021988/sdesk> |
| en-AU | <https://www.capterra.com.au/software/1021988/sdesk> |
| en-CA | <https://www.capterra.ca/software/1021988/sdesk> |
| en-GB | <https://www.capterra.co.uk/software/1021988/sdesk> |
| en-IE | <https://www.capterra.ie/software/1021988/sdesk> |
| en-IL | <https://www.capterra.co.il/software/1021988/sdesk> |
| en-IN | <https://www.capterra.in/software/1021988/sdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1021988/sdesk> |
| en-SG | <https://www.capterra.com.sg/software/1021988/sdesk> |
| en-ZA | <https://www.capterra.co.za/software/1021988/sdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"sDesk","description":"sDesk is IT service management software that provides tools to manage requests, changes, problems, and major incidents. The cloud-based software integrates with Azure AD and offers automation, reporting, and a dashboard to monitor service agreements and user communication. sDesk runs on Amazon Web Services for quick updates and high availability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd0eb1bb-a58d-42f9-bb13-c9a03a7d0ee1.png","url":"https://www.capterra.com.au/software/1021988/sdesk","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1021988/sdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"35","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1021988/sdesk#faqs","mainEntity":[{"name":"What Is sDesk?","@type":"Question","acceptedAnswer":{"text":"sDesk is IT service management software that provides tools to manage requests, changes, problems, and major incidents. The cloud-based software integrates with Azure AD and offers automation, reporting, and a dashboard to monitor service agreements and user communication. sDesk runs on Amazon Web Services for quick updates and high availability.","@type":"Answer"}},{"name":"Who Uses sDesk?","@type":"Question","acceptedAnswer":{"text":"IT professionals, managed IT services providers, and businesses looking to improve their IT service management operations","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"sDesk","position":3,"item":"/software/1021988/sdesk","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1021988/sdesk#breadcrumblist"}]}
</script>