---
description: Learn more about Bonsai price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonsai Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Bonsai](/software/1021160/bonsai)

# Bonsai

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Next: [Next page](https://www.capterra.com.au/software/1021160/bonsai?page=2)

> One platform to streamline your entire business. Consolidate your projects, clients and team into one integrated, easy-to-use platform
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Bonsai?

SMBs, agencies, consultancies, mid-size businesses

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bonsai

## Commercial Context

- **Starting Price**: USD 9.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Appointment Management
- Approval Process Control
- Automated Scheduling
- Availability Management
- Billable & Non-Billable Hours
- Booking Management
- Business Process Automation
- Calendar Management
- Calendar Sync
- Capacity Management
- Categorisation/Grouping
- Client Management
- Client Portal
- Customisable Forms
- Document Management
- Drag & Drop
- Electronic Payments
- Employee Database
- Employee Management
- Expense Tracking
- Forms Creation & Design
- Forms Management
- Interaction Tracking
- Invoice Management
- Lead Management
- Online Booking
- Overtime Calculation
- Pre-built Templates
- Prioritization
- Process/Workflow Automation
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Proposal Generation
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Reminders
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Scheduling
- Task Editing
- Task Management
- Tax Management
- Templates
- Time Tracking
- Timesheet Management
- Workflow Configuration

... and 64 more features

## Integrations (12 total)

- Calendly
- ClickUp
- Gmail
- Google Calendar
- Google Drive
- Google Sheets
- HubSpot CRM
- QuickBooks Online
- Slack
- Trello
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)

## Related Categories

- [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software)
- [Professional Services Automation Software](https://www.capterra.com.au/directory/16/professional-services-automation/software)
- [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software)
- [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software)
- [Project Tracking Software](https://www.capterra.com.au/directory/31375/project-tracking/software)

## Alternatives

1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3273 reviews)
2. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
3. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews)
5. [FreshBooks](https://www.capterra.com.au/software/142390/freshbooks) — 4.5/5 (4506 reviews)

## Reviews

### "So far so good\!" — 5.0/5

> **Daniela** | *8 July 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: one tool for all needs: CRM, Invoicing, scheduling. One stop shop.
> 
> **Cons**: I can't believe they charge extra for the tax solution when the whole differentiator is beingthis one-stop shop. Also, couldn't connect my bank account and credit card for expenses tracking.
> 
> So far so good. Love the UX, willing to giving it more time to try but maybe will have to switch to "rounded".

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### "Best project management tool for our agency\!" — 5.0/5

> **Emeline** | *17 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: As a creative agency of over 15+ professionals, Bonsai has transformed our workflow. We started using them when we were only 2 people on the team, and we used Bonsai only for a few features at the beginning (proposals, contracts and invoicing). But as our team grew to nearly 20 people now, we started needing more features, and surprisingly, Bonsai grew as well and launched the features we needed like project management and budgeting, team resource planning and business profitability overview. It made our operations more efficient by simplifying the overall project management process and working with clients. &#10;&#10;We also tested a few other tools in the meantime but Bonsai was the only one that hit the sweet spot of easiness of use and a comprehensive list of features that seem to be specifically built for agency workflows. &#10;&#10;Additionally, the customer support is top-notch, always responsive and knowledgeable.
> 
> **Cons**: The only thing I'd suggest is to have maybe a little bit more design/structure control over client portal.
> 
> Bonsai has significantly boosted our team's productivity, allowing us to focus more on delivering quality services to our clients. We highly recommend it to any agency or other type of small business looking to improve their business processes.

-----

### "Digital market agency CRM" — 4.0/5

> **Balaji** | *16 October 2024* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: sales automation, projects management, tasks management
> 
> **Cons**: lack of some feature on client portal, clients not sync with quickbooks

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### "Good alternative to Dubsado, still lacking in features" — 4.0/5

> **Syndi** | *16 July 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: I liked the ease of setup and the ability to enforce contracts and setup workflows, but the workflows are still disjointed when it comes to connecting invoices, proposals, and contracts. What seems intuitive is not and what would make logical sense is not available.
> 
> **Cons**: Stripe integration is not visible unless certain settings are made (however, I’m still not able to get that functional). White labeling isn’t available for subdomains.
> 
> So far, good. Customer service doesn’t have a live chat and responds within a day, which is ok. Again, I’m used to Dubsado which has live support. For the same price, I got better support and more features. However, I didn’t get the ability to enforce contracts, which is really what the switch was for. I can’t say it was an even switch and if the customer service and white labeling matched, I’d be ecstatic.

-----

### "Try it, it's been helpful" — 5.0/5

> **Verified Reviewer** | *7 August 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It made starting my business so much easier\!
> 
> **Cons**: Some of the screens were a bit counterintuitive.
> 
> It's been really great for contracts, project tracking, and invoices

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1021160/bonsai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1021160/bonsai> |
| de-AT | <https://www.capterra.at/software/1021160/bonsai> |
| de-CH | <https://www.capterra.ch/software/1021160/bonsai> |
| en | <https://www.capterra.com/p/238825/Bonsai/> |
| en-AE | <https://www.capterra.ae/software/1021160/bonsai> |
| en-AU | <https://www.capterra.com.au/software/1021160/bonsai> |
| en-CA | <https://www.capterra.ca/software/1021160/bonsai> |
| en-GB | <https://www.capterra.co.uk/software/1021160/bonsai> |
| en-IE | <https://www.capterra.ie/software/1021160/bonsai> |
| en-IL | <https://www.capterra.co.il/software/1021160/bonsai> |
| en-IN | <https://www.capterra.in/software/1021160/bonsai> |
| en-NZ | <https://www.capterra.co.nz/software/1021160/bonsai> |
| en-SG | <https://www.capterra.com.sg/software/1021160/bonsai> |
| en-ZA | <https://www.capterra.co.za/software/1021160/bonsai> |
| fr | <https://www.capterra.fr/software/1021160/bonsai> |
| fr-BE | <https://fr.capterra.be/software/1021160/bonsai> |
| fr-CA | <https://fr.capterra.ca/software/1021160/bonsai> |
| fr-LU | <https://www.capterra.lu/software/1021160/bonsai> |

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