---
description: Learn more about Kenko price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kenko Cost & Reviews - Capterra Australia 2026
---

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# Kenko

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> Kenko is an AI-powered marketing and booking platform for fitness studios to boost visibility, convert leads, and improve retention.
> 
> Verdict: Rated **4.5/5** by 61 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Kenko?

Kenko is built for multi-location fitness studios, including Pilates, yoga, and training brands, helping owners and teams automate marketing, CRM, bookings, and lead management in one system.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 61 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kenko

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bosnia and Herzegovina, Botswana, British Virgin Islands, Bulgaria and 131 more

## Features

- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Contract/License Management
- Customizable Templates
- Dues Management
- Email Campaign Management
- Email Marketing
- Employee Management
- Event Management
- Fitness Plan
- For Gyms
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Online Booking
- Online Payments
- Online Registration
- Parent Portal
- Payment Processing
- Point of Sale (POS)
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting/Analytics
- Scheduling
- Staff Management
- Student Management
- Team Management
- Third-Party Integrations
- Visitor Management
- Waiver Management
- Website Management

... and 9 more features

## Integrations (11 total)

- Adyen
- Amazon Pay
- ClassPass
- Google Analytics 360
- Google Calendar
- Kisi
- Mailchimp
- Razorpay
- Stripe
- Zapier
- Zoom Events and Webinars

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sports League Software](https://www.capterra.com.au/directory/30751/sports-league/software)

## Related Categories

- [Sports League Software](https://www.capterra.com.au/directory/30751/sports-league/software)
- [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software)
- [Membership Management Software](https://www.capterra.com.au/directory/20045/membership-management/software)
- [Gym Management Software](https://www.capterra.com.au/directory/33276/gym-management/software)
- [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software)

## Alternatives

1. [ClubExpress](https://www.capterra.com.au/software/42550/clubexpress) — 4.2/5 (515 reviews)
2. [Mindbody](https://www.capterra.com.au/software/40229/mindbody) — 4.0/5 (2982 reviews)
3. [Daxko Operations](https://www.capterra.com.au/software/148388/daxko-operations) — 4.5/5 (168 reviews)
4. [WellnessLiving](https://www.capterra.com.au/software/145039/wellnessliving) — 4.4/5 (605 reviews)
5. [ClubRight](https://www.capterra.com.au/software/160550/club-right) — 4.8/5 (182 reviews)

## Reviews

### "Great program with a Team that helps you provide the best for your clients\!" — 5.0/5

> **Michelle** | *4 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. The UI for both staff and clients is exceptional. Managing memberships is very simple and overall the program has given us time back in every way.
> 
> **Cons**: Doesn't yet do customisable notes - but it's coming\! Honestly, this is the only system I've found that caters to our needs. They are moving into the health and wellness space and I can't wait.
> 
> Very accomodating, the team are very helpful and invested in helping you solve problems and make ease of use better at every stage.

-----

### "Thank You \[sensitive content hidden\] \!" — 5.0/5

> **Makkenzze** | *13 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I have really enjoyed the support you provide for onboarding.  \[sensitive content hidden\] was great and i hope everyone gets someone like her to onboard them. When seeking a booking system, support was very important\! The system is intuitive and easy to navigate and which makes the stress of learning a new program substantially less. I am overall very impressed with the CRM.
> 
> **Cons**: The onboarding videos that help you walk through step by step will often times be a white blank screen when you open it. I also would like to be able to pop out the videos so i can navigate the system at the same time. You get this in onboarding with your coach, but i would of liked to be able to work through everything on my own first with a little more ease. 

Additionally Revenue Splitting and reporting is definitely needed. A lot of the local yoga studios and fitness facilities provide a revenue split for payroll and to stay competitive, I would like to do the same.
> 
> It has been great\! I wouldn't of been able to do it without  \[sensitive content hidden\] and I am so so grateful to have had her for my onboarding\! Can I keep her as my main point of contact?\! :)

-----

### "Happy with the switch to Kenko" — 5.0/5

> **Mike** | *20 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: I love the people\! The onboarding was great. It's nice to work with a company whose people genuinely care about your success.
> 
> **Cons**: Like any new company, there are some kinks. However, the staff is nimble and fixes get addressed quickly. So, that's a pro.
> 
> Great. As I get more used to the software and am able to fully take advantage of it, as well as the dedicated monthly support calls, this will be a game changer.

-----

### "Extremely Disappointing Experience with Kenko" — 1.0/5

> **Joseph** | *12 November 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10
> 
> **Pros**: At first glance, the interface looked clean and promising, and some of the concepts behind the features seemed useful in theory. Unfortunately, that initial impression didn’t hold up once I started using it — the tools weren’t as functional or streamlined as they appeared.
> 
> **Cons**: The software feels unfinished and far less advanced than advertised. Many features are redundant, poorly organized, and hidden behind multiple menus. The onboarding process was overly long and unproductive, and I was unexpectedly charged despite signing up for what was supposed to be a free account. The lack of response from their support team made the whole experience extremely frustrating.
> 
> I rarely leave negative reviews, but my experience with Kenko was by far one of the worst I’ve had with any software company.

Despite the sleek marketing, their platform is nowhere near as evolved or intuitive as they claim. The software is currently undergoing what seems to be a complete reconstruction — features are being redesigned, removed, or half-functional. Many tools feel redundant and poorly integrated, and essential settings are buried under multiple layers of menus, forcing you to dig endlessly just to make simple changes.

Their onboarding process is a nightmare — drawn out, confusing, and seemingly designed to waste your time. It took weeks to even get close to a usable setup, and by that point, it felt more suspicious than professional.

What truly pushed me over the edge was their billing practice. I signed up for what they advertised as a free account, but I was unexpectedly charged without authorization. I never approved a payment, never submitted an invoice, and yet I was billed anyway. When I reached out within a week — well within any reasonable 30-day refund window — they flat-out denied my refund. Since then, their support team has ignored my messages and calls, showing zero accountability or concern for customer satisfaction.

Overall, Kenko is not ready for prime time. Between the clunky software, misleading practices, and nonexistent customer support, I would strongly advise anyone to stay away until they get their act together.

-----

### "If you are thinking about switching platforms to KENKO- do it" — 5.0/5

> **Elcin** | *13 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Vidi was so amazing\! She was patient and thorough in explaining features and never flustered if I asked too many questions\! Very professional and knowledgeable.
> 
> **Cons**: Not sure there is anything I didn’t like
> 
> Amazing. I’m looking forward to realizing all the benefits of this new platform. I already feel like it’s taken my small studio to the next level.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1020005/bookee)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237636/Bookee/> |
| en-AE | <https://www.capterra.ae/software/1020005/bookee> |
| en-AU | <https://www.capterra.com.au/software/1020005/bookee> |
| en-CA | <https://www.capterra.ca/software/1020005/bookee> |
| en-GB | <https://www.capterra.co.uk/software/1020005/bookee> |
| en-IE | <https://www.capterra.ie/software/1020005/bookee> |
| en-IL | <https://www.capterra.co.il/software/1020005/bookee> |
| en-IN | <https://www.capterra.in/software/1020005/bookee> |
| en-NZ | <https://www.capterra.co.nz/software/1020005/bookee> |
| en-SG | <https://www.capterra.com.sg/software/1020005/bookee> |
| en-ZA | <https://www.capterra.co.za/software/1020005/bookee> |

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