---
description: Learn more about Referral Manager price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Referral Manager Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Referral Manager](/software/1019541/referral-manager)

# Referral Manager

Canonical: https://www.capterra.com.au/software/1019541/referral-manager

> Netsmart Referral Manager® streamlines referral management and promotes collaboration between development and intake staff.
> 
> Verdict: Rated **3.8/5** by 5 users. Top-rated for **Customer Support**.

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## Overview

### Who Uses Referral Manager?

Netsmart Referral Manager® automates and streamlines referral management for providers of post-acute care, including long-term care and skilled nursing facilities, hospice and home care agencies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 5 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netsmart Technologies
- **Location**: Overland Park, US
- **Founded**: 1968

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Conversion Tracking
- Performance Metrics
- Reporting & Statistics

## Category

- [Referral Software](https://www.capterra.com.au/directory/30681/referral/software)

## Alternatives

1. [Viral Loops](https://www.capterra.com.au/software/150927/viral-loops) — 4.6/5 (136 reviews)
2. [UpViral](https://www.capterra.com.au/software/1013010/upviral) — 4.7/5 (107 reviews)
3. [Referral Factory](https://www.capterra.com.au/software/218230/referral-factory) — 4.8/5 (150 reviews)
4. [Buyapowa](https://www.capterra.com.au/software/153180/buyapowa) — 4.6/5 (80 reviews)
5. [ReferralCandy](https://www.capterra.com.au/software/119331/referralcandy) — 4.5/5 (386 reviews)

## Reviews

### "Great Product" — 5.0/5

> **Gena** | *25 February 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use for any level of technical user.
> 
> **Cons**: Nothing that I can think of from a daily user stand point

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### "Simple & User Friendly" — 5.0/5

> **Lacie** | *22 February 2022* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: The interface is extremely user friendly. It is very simple and has a clean look that is easy on the eyes and brain.
> 
> **Cons**: Nothing that I can think of at this time.

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### "New product" — 2.0/5

> **Jackie** | *17 February 2022* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: interconnectivity with other healthcare organizations
> 
> **Cons**: Doesn't help like it was marketed to us. Extra work using this system in the EMR.
> 
> Underwhelmed, underproducing for us

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### "General Review" — 4.0/5

> **Karla** | *1 March 2022* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Being able to pull reports to identify cancelled visits, and lost visits.
> 
> **Cons**: Allscript system empty's into our referral manager, it requires alot of manual cleaning up to get accurate reports.
> 
> Customer service has been exceptional in resolving errors.  The reports when we put the extra into keeping the referral manager clean has been beneficial in seeing potential referrals and areas of growth for us.

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### "Do not use Referral Manager" — 3.0/5

> **Donna** | *28 February 2022* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing , not applicable to my job duties
> 
> **Cons**: Nothing, not applicable to my job duties.
> 
> I do not use Referral Manager within my job duties.  I only use the financial applications in my job as a home health biller.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1019541/referral-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237225/Referral-Manager/> |
| en-AE | <https://www.capterra.ae/software/1019541/referral-manager> |
| en-AU | <https://www.capterra.com.au/software/1019541/referral-manager> |
| en-CA | <https://www.capterra.ca/software/1019541/referral-manager> |
| en-GB | <https://www.capterra.co.uk/software/1019541/referral-manager> |
| en-IE | <https://www.capterra.ie/software/1019541/referral-manager> |
| en-IL | <https://www.capterra.co.il/software/1019541/referral-manager> |
| en-IN | <https://www.capterra.in/software/1019541/referral-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1019541/referral-manager> |
| en-SG | <https://www.capterra.com.sg/software/1019541/referral-manager> |
| en-ZA | <https://www.capterra.co.za/software/1019541/referral-manager> |

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