---
description: Learn more about PEAK price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PEAK Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ESG Software](/directory/33377/esg/software) > [PEAK](/software/1018836/peak)

# PEAK

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> CIM is an AI-powered platform that enhances building analytics to improve financial and environmental performance.
> 
> Verdict: Rated **4.7/5** by 77 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PEAK?

PEAK is perfect for property owners, property managers, operation managers, and facility management teams responsible for managing and optimizing commercial properties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 77 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CIM

## Commercial Context

- **Starting Price**: USD 995.00
- **Pricing model**: Flat Rate
- **Pricing Details**: CIM offers flexible pricing based on the size and complexity of your portfolio. Our subscription model is tailored to match your organization’s needs, taking into account the number of sites, users, and features required. Pricing includes access to the full platform — covering maintenance management, energy tracking, compliance, reporting, and more — with optional modules available for advanced capabilities.

We provide:

Custom quotes based on portfolio size

No setup fees for standard onboarding

Tiered plans to scale with your operations

Unlimited support and training included in all plans

To get an accurate quote, our team will work closely with you to understand your goals and configure a package that delivers the best value.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Benchmarking
- Data Collection
- Data Visualization
- Emissions Monitoring
- Equipment Management
- Facility Asset Management
- Fixed Asset Management
- For IoT Devices
- Incident Management
- Inspection Management
- Job Management
- KPI Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Multiple Data Sources
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Status Tracking
- Technician Management
- Vendor Management
- Work Order Management

## Integrations (4 total)

- Microsoft Teams
- Slack
- Twilio
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ESG Software](https://www.capterra.com.au/directory/33377/esg/software)

## Related Categories

- [ESG Software](https://www.capterra.com.au/directory/33377/esg/software)
- [IoT Analytics Platform](https://www.capterra.com.au/directory/32938/iot-analytics/software)
- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Facility Management Software](https://www.capterra.com.au/directory/30211/facility-management/software)
- [Building Maintenance Software](https://www.capterra.com.au/directory/30102/building-maintenance/software)

## Alternatives

1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (340 reviews)
2. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (495 reviews)
3. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.4/5 (177 reviews)
4. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1480 reviews)
5. [Limble](https://www.capterra.com.au/software/162600/limble-cmms) — 4.8/5 (757 reviews)

## Reviews

### "Castle Towers Shopping Centre" — 4.0/5

> **Marlene** | *8 July 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: One of its greatest strengths is the opportunity it provides for continuous learning, with users able to develop a deeper understanding of data management, reporting processes, and analytics.
> 
> **Cons**: Potentially additional training resources. I enjoy the emails from Peak with suggestions for reports to run.
> 
> Peak Platform has been a valuable tool for managing operational data and reporting requirements. The platform provides clear visibility of key information, making it easier to track performance, identify trends, and maintain accurate records.

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### "Thank you form Bathurst" — 5.0/5

> **Jon** | *28 July 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Good service, a positive can-do attitude, and a willingness to help achieve outcomes. \[sensitive content hidden\] was outstanding and a pleasure to work with
> 
> **Cons**: Having AC data and power metering combined in one system can make navigation and troubleshooting less intuitive."
> 
> My overall experience with PEAK has been excellent. The team consistently provides outstanding service and valuable support by supplying additional AC data and trend analysis, helping us better investigate issues and prepare for Airmaster meetings

-----

### "PEAK CIM Review" — 5.0/5

> **Samuel** | *19 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, good graphs and information displays. Makes our energy management reviews very easy to show customers where their savings are.
> 
> **Cons**: Sometimes difficult to login due to passwords changing. But apart from that, I have no real criticisms
> 
> Positive, very good interface. Would strongly recommend to anyone who is interested in good energy management.

-----

### "Temperature zone reporting" — 5.0/5

> **Suzana** | *13 July 2026* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: A user-friendly system that can be utilized for data analysis. I use it to download temperature zone data for analysis and reporting.
> 
> **Cons**: Nil as any previous issues appear to have been resolved. The system sometimes would stall or note that no data was available.

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### "Peak dashboard - first impressions" — 5.0/5

> **Paul** | *12 August 2026* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use web interface with simple navigation and information displayed clearly in a logical format.
> 
> **Cons**: No issues so far, As I am new to the platform I will review again once I have had more experience with the system.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1018836/peak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236529/PEAK/> |
| en-AE | <https://www.capterra.ae/software/1018836/peak> |
| en-AU | <https://www.capterra.com.au/software/1018836/peak> |
| en-CA | <https://www.capterra.ca/software/1018836/peak> |
| en-GB | <https://www.capterra.co.uk/software/1018836/peak> |
| en-IE | <https://www.capterra.ie/software/1018836/peak> |
| en-IL | <https://www.capterra.co.il/software/1018836/peak> |
| en-IN | <https://www.capterra.in/software/1018836/peak> |
| en-NZ | <https://www.capterra.co.nz/software/1018836/peak> |
| en-SG | <https://www.capterra.com.sg/software/1018836/peak> |
| en-ZA | <https://www.capterra.co.za/software/1018836/peak> |

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