---
description: Learn more about PEAK price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PEAK Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [ESG Software](/directory/33377/esg/software) > [PEAK](/software/1018836/peak)

# PEAK

Canonical: https://www.capterra.com.au/software/1018836/peak

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/1018836/peak?page=2)

> CIM is an AI-powered platform that enhances building analytics to improve financial and environmental performance.
> 
> Verdict: Rated **4.7/5** by 71 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses PEAK?

PEAK is perfect for property owners, property managers, operation managers, and facility management teams responsible for managing and optimizing commercial properties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 71 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CIM

## Commercial Context

- **Starting Price**: USD 995.00
- **Pricing model**: Flat Rate
- **Pricing Details**: CIM offers flexible pricing based on the size and complexity of your portfolio. Our subscription model is tailored to match your organization’s needs, taking into account the number of sites, users, and features required. Pricing includes access to the full platform — covering maintenance management, energy tracking, compliance, reporting, and more — with optional modules available for advanced capabilities.&#10;&#10;We provide:&#10;&#10;Custom quotes based on portfolio size&#10;&#10;No setup fees for standard onboarding&#10;&#10;Tiered plans to scale with your operations&#10;&#10;Unlimited support and training included in all plans&#10;&#10;To get an accurate quote, our team will work closely with you to understand your goals and configure a package that delivers the best value.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Benchmarking
- Data Collection
- Data Visualization
- Emissions Monitoring
- Equipment Management
- Facility Asset Management
- Fixed Asset Management
- For IoT Devices
- Incident Management
- Inspection Management
- Job Management
- KPI Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Multiple Data Sources
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Status Tracking
- Technician Management
- Vendor Management
- Work Order Management

## Integrations (4 total)

- Microsoft Teams
- Slack
- Twilio
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ESG Software](https://www.capterra.com.au/directory/33377/esg/software)

## Related Categories

- [ESG Software](https://www.capterra.com.au/directory/33377/esg/software)
- [IoT Analytics Platform](https://www.capterra.com.au/directory/32938/iot-analytics/software)
- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Facility Management Software](https://www.capterra.com.au/directory/30211/facility-management/software)
- [Building Maintenance Software](https://www.capterra.com.au/directory/30102/building-maintenance/software)

## Alternatives

1. [ServiceTitan](https://www.capterra.com.au/software/150053/servicetitan) — 4.3/5 (325 reviews)
2. [Limble](https://www.capterra.com.au/software/162600/limble-cmms) — 4.8/5 (739 reviews)
3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (412 reviews)
4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.5/5 (151 reviews)
5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews)

## Reviews

### "PEAK CIM Review" — 5.0/5

> **Samuel** | *19 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, good graphs and information displays. Makes our energy management reviews very easy to show customers where their savings are.
> 
> **Cons**: Sometimes difficult to login due to passwords changing. But apart from that, I have no real criticisms
> 
> Positive, very good interface. Would strongly recommend to anyone who is interested in good energy management.

-----

### "CIM Peak: A Critical Asset for Data-Driven Decision Making" — 4.0/5

> **Garry** | *3 July 2025* | Supermarkets | Recommendation rating: 8.0/10
> 
> **Pros**: The information that has been made available is exceptionally valuable and greatly contributes to a deeper understanding of the subject matter at hand. Its clarity, relevance, and comprehensiveness are highly appreciated, as they facilitate informed decision-making and enhance overall productivity. I sincerely acknowledge the effort and diligence involved in compiling and presenting such useful data. This resource serves as an indispensable reference, and its accessibility is commendable. Thank you for providing such a well-organized and insightful compilation. It reflects a strong commitment to excellence and support, which does not go unnoticed and is genuinely appreciated.
> 
> **Cons**: Mastering the use of CIM Peak has presented certain challenges, and I occasionally find the learning process to be slower than expected. While I recognize the platform’s powerful capabilities and potential benefits, navigating its features and functionalities can be complex at times. I remain committed to improving my proficiency and am actively seeking resources, guidance, and hands-on experience to enhance my understanding. I appreciate any support provided during this journey, as I am confident that with continued effort and patience, I will become more adept at utilizing CIM Peak effectively to achieve meaningful and productive outcomes.
> 
> CIM Peak is undeniably a valuable tool that offers significant advantages in streamlining operations, enhancing data visibility, and supporting informed decision-making. Its robust features and comprehensive capabilities make it an essential asset for professionals seeking to optimize performance and drive efficiency. The platform’s ability to integrate complex data and deliver actionable insights contributes meaningfully to operational excellence. As I continue to familiarize myself with its functionalities, I recognize its potential to transform workflows and improve outcomes. I appreciate the opportunity to work with such a powerful system and look forward to leveraging its full capabilities to achieve strategic objectives.

-----

### "Could not ask for a better service" — 5.0/5

> **Dominic** | *19 June 2025* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: There is not just one thing I like about PEAK. The system and the Team that looks after 333George St are absolutely amazing. &#10;We have certainly been pulled out of hot water situation on many occasions by having PEAK look after the site.&#10;Thanks.
> 
> **Cons**: This I have no comment towards as there isn't anything I can say I do not like about PEAK. This service has been something we have always made sure to cherish and the team are exceptional on all levels.
> 
> I don't feel stressed in any way knowing I PEAK/ CIM are looking after the building. I have been the FM here 4 years now, and since being introduced to PEAK and Team from CIM, I can happily say I am happy with the service provided.

-----

### "Life with CIM" — 5.0/5

> **Jason** | *15 June 2025* | Commercial Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Real time monitoring and notification of selected points on the buildings BMCS. This has allowed us to resolve issues before the tenants have been impacted
> 
> **Cons**: The initial period of sorting relevant information from non-relevant information can be somewhat arduous.
> 
> My overall experience has been very positive with significant improvement in tenant conditions and their overall experience.

-----

### "Merrifield CIM Review by Senish Sen" — 5.0/5

> **Senish** | *16 July 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: The convenience of remote readings and data accessibility. The support from the CIM team in setting up the account and working with Centre contractors to ensure proper readings.
> 
> **Cons**: Reading variances that had to be looked into at the initial stages. Not all meters were set up for the remote readings as some originally installed meters installed in difficult to reach spaces and therefore were left out.
> 
> Great experience and support from the team in setting up the account and guidance on how to use the portal.

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/1018836/peak?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1018836/peak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236529/PEAK/> |
| en-AE | <https://www.capterra.ae/software/1018836/peak> |
| en-AU | <https://www.capterra.com.au/software/1018836/peak> |
| en-CA | <https://www.capterra.ca/software/1018836/peak> |
| en-GB | <https://www.capterra.co.uk/software/1018836/peak> |
| en-IE | <https://www.capterra.ie/software/1018836/peak> |
| en-IL | <https://www.capterra.co.il/software/1018836/peak> |
| en-IN | <https://www.capterra.in/software/1018836/peak> |
| en-NZ | <https://www.capterra.co.nz/software/1018836/peak> |
| en-SG | <https://www.capterra.com.sg/software/1018836/peak> |
| en-ZA | <https://www.capterra.co.za/software/1018836/peak> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"PEAK","description":"CIM's PEAK Platform leverages AI to revolutionize building analytics, offering a comprehensive solution for property owners to enhance asset value and sustainability. By aggregating siloed building data into a cohesive dataset, PEAK provides unparalleled operational insights, enabling smarter CAPEX decisions, extending equipment life, reducing energy costs, and improving indoor environments. Its AI algorithms ensure continuous optimization, while its user-friendly interface empowers teams with actionable intelligence for efficient building management, contributing to significant financial and environmental performance improvements across portfolios.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa53decb-31fc-4d75-9e97-e50551adbb5b.png","url":"https://www.capterra.com.au/software/1018836/peak","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1018836/peak#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":71},"offers":{"price":"995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1018836/peak#faqs","mainEntity":[{"name":"What Is PEAK?","@type":"Question","acceptedAnswer":{"text":"CIM's PEAK Platform leverages AI to revolutionize building analytics, offering a comprehensive solution for property owners to enhance asset value and sustainability. By aggregating siloed building data into a cohesive dataset, PEAK provides unparalleled operational insights, enabling smarter CAPEX decisions, extending equipment life, reducing energy costs, and improving indoor environments. Its AI algorithms ensure continuous optimization, while its user-friendly interface empowers teams with actionable intelligence for efficient building management, contributing to significant financial and environmental performance improvements across portfolios.","@type":"Answer"}},{"name":"Who Uses PEAK?","@type":"Question","acceptedAnswer":{"text":"PEAK is perfect for property owners, property managers, operation managers, and facility management teams responsible for managing and optimizing commercial properties.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ESG Software","position":2,"item":"/directory/33377/esg/software","@type":"ListItem"},{"name":"PEAK","position":3,"item":"/software/1018836/peak","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1018836/peak#breadcrumblist"}]}
</script>
