---
description: Learn more about RegitWise Help Desk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RegitWise Help Desk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [RegitWise Help Desk](/software/1018734/regitwise-help-desk)

# RegitWise Help Desk

Canonical: https://www.capterra.com.au/software/1018734/regitwise-help-desk

> Help desk management solution that manages incidents, assets, and service requests to support customer service operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses RegitWise Help Desk?

RegitWise Help Desk is used by IT departments, customer service teams, support technicians, and asset managers.

## About the vendor

- **Company**: RIW Software Technology
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RegitWise Helpdesk is priced per seat/user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Prioritization
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (3 total)

- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4090 reviews)
2. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
3. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.6/5 (792 reviews)
4. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3470 reviews)
5. [HubSpot Service Hub](https://www.capterra.com.au/software/182476/hubspot-service-hub) — 4.4/5 (191 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1018734/regitwise-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1018734/regitwise-help-desk> |
| de-AT | <https://www.capterra.at/software/1018734/regitwise-help-desk> |
| de-CH | <https://www.capterra.ch/software/1018734/regitwise-help-desk> |
| en | <https://www.capterra.com/p/236403/RegitWise-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/1018734/regitwise-help-desk> |
| en-AU | <https://www.capterra.com.au/software/1018734/regitwise-help-desk> |
| en-CA | <https://www.capterra.ca/software/1018734/regitwise-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/1018734/regitwise-help-desk> |
| en-IE | <https://www.capterra.ie/software/1018734/regitwise-help-desk> |
| en-IL | <https://www.capterra.co.il/software/1018734/regitwise-help-desk> |
| en-IN | <https://www.capterra.in/software/1018734/regitwise-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/1018734/regitwise-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/1018734/regitwise-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/1018734/regitwise-help-desk> |
| fi | <https://www.capterra.fi/software/1018734/regitwise-help-desk> |
| nb | <https://www.capterra.no/software/1018734/regitwise-help-desk> |
| pl | <https://www.capterra.pl/software/1018734/regitwise-help-desk> |
| sv | <https://www.capterra.se/software/1018734/regitwise-help-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"RegitWise Help Desk","description":"RegitWise Help Desk is an online customer support software designed to streamline IT service management. The platform integrates incident, asset, change, and problem management into a unified ITIL-ready system aligned with industry best practices. The ticketing system tracks and manages issues systematically, while the incident management module automates assignments and maintains detailed records. Asset management enables organizations to identify, track, and manage assets, including software licensing and inventory.\n\nA self-service portal allows users to submit requests and access resources independently. The problem management module addresses recurring issues to improve efficiency, and change management organizes IT infrastructure modifications. A centralized client database stores customer information and support records. Service catalogs outline workflows and available support options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b225fb08-f1a8-4a66-aa4b-8bbc07f3941b.png","url":"https://www.capterra.com.au/software/1018734/regitwise-help-desk","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1018734/regitwise-help-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1018734/regitwise-help-desk#faqs","mainEntity":[{"name":"What Is RegitWise Help Desk?","@type":"Question","acceptedAnswer":{"text":"RegitWise Help Desk is an online customer support software designed to streamline IT service management. The platform integrates incident, asset, change, and problem management into a unified ITIL-ready system aligned with industry best practices. The ticketing system tracks and manages issues systematically, while the incident management module automates assignments and maintains detailed records. Asset management enables organizations to identify, track, and manage assets, including software licensing and inventory.A self-service portal allows users to submit requests and access resources independently. The problem management module addresses recurring issues to improve efficiency, and change management organizes IT infrastructure modifications. A centralized client database stores customer information and support records. Service catalogs outline workflows and available support options.","@type":"Answer"}},{"name":"Who Uses RegitWise Help Desk?","@type":"Question","acceptedAnswer":{"text":"RegitWise Help Desk is used by IT departments, customer service teams, support technicians, and asset managers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"RegitWise Help Desk","position":3,"item":"/software/1018734/regitwise-help-desk","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1018734/regitwise-help-desk#breadcrumblist"}]}
</script>