---
description: Learn more about Resolve price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Resolve Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Resolve](/software/1018634/resolve)

# Resolve

Canonical: https://www.capterra.com.au/software/1018634/resolve

> Resolve powers the future of autonomous IT with AI-driven observability, virtual agents, automation, and orchestration.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Resolve?

ITOps, I\&O, NetOps, ITSM, Service Desk, Enterprise Automation, Platform Engineering, CIOs and CTOs, Digital Transformation

## About the vendor

- **Company**: Resolve Systems

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Resolve uses a subscription-based pricing model, with tiers based on number of workflows and/or users needed. Pricing can also vary according to the level of support tier requested.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Austria, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa and 90 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (36 total)

- AWS Identity and Access Management (IAM)
- AlienVault OSSIM
- AppDynamics
- BigPanda
- ChatGPT
- Claude
- Datadog
- Dynatrace
- F5 BIG-IP
- Freshdesk
- GitHub
- GitLab
- Intune HRMS
- Jira
- LDAP Manager

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (685 reviews)
5. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1018634/resolve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236289/Resolve/> |
| en-AE | <https://www.capterra.ae/software/1018634/resolve> |
| en-AU | <https://www.capterra.com.au/software/1018634/resolve> |
| en-CA | <https://www.capterra.ca/software/1018634/resolve> |
| en-GB | <https://www.capterra.co.uk/software/1018634/resolve> |
| en-IE | <https://www.capterra.ie/software/1018634/resolve> |
| en-IL | <https://www.capterra.co.il/software/1018634/resolve> |
| en-IN | <https://www.capterra.in/software/1018634/resolve> |
| en-NZ | <https://www.capterra.co.nz/software/1018634/resolve> |
| en-SG | <https://www.capterra.com.sg/software/1018634/resolve> |
| en-ZA | <https://www.capterra.co.za/software/1018634/resolve> |

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