---
description: Learn more about AWS Systems Manager price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AWS Systems Manager Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [AWS Systems Manager](/software/1017263/aws-systems-manager)

# AWS Systems Manager

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> Cloud-based solution that helps enterprises track and resolve operational issues across your AWS applications.
> 
> Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 65 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Amazon Web Services directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Capacity Management
- Dashboard
- IT Reporting
- Maintenance Scheduling
- Patch Management
- Real-Time Notifications

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1765 reviews)
2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4836 reviews)
3. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (489 reviews)
4. [PDQ Deploy & Inventory](https://www.capterra.com.au/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
5. [AWS Management Console](https://www.capterra.com.au/software/1012579/aws-management-console) — 4.6/5 (100 reviews)

## Reviews

### "Powerful but Complex for Larger Environments" — 5.0/5

> **Gary** | *27 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: One of its most appreciated features is the Session Manager, which allows secure, auditable access to EC2 instances without the need for SSH keys or bastion hosts.
> 
> **Cons**: Although hybrid environments are supported, managing non-AWS resources is less seamless, requiring extra effort for integration.
> 
> Overall, AWS Systems Manager provides a comprehensive suite of tools that streamline infrastructure management, but the experience varies depending on the complexity of the environment and the specific use cases

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### "AWS Systems Manager Review" — 4.0/5

> **Tom** | *31 March 2025* | Gambling & Casinos | Recommendation rating: 8.0/10
> 
> **Pros**: Great multitasking features, easy-to-use and simple navigation.
> 
> **Cons**: Pricing is steep, but somewhat fair for the capabilities.
> 
> AWS Systems Manager is a functional and simple-to-use software.

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### "Excited for further experience" — 5.0/5

> **Mehakpreet** | *21 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: AWS Systems Manager was easy to install and configure, allowing smooth operations and simple management of the different configurations we used for our projects
> 
> **Cons**: There was nothing we disliked—our team loved the interface as it was easy to handle and helped us track updates efficiently.
> 
> My overall experience was very satisfying, as our IT team works with different software systems, and AWS Systems Manager made it much easier to configure, monitor, and track updates across them.

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### "Once You Learn It, You’ll Wonder How You Ever Managed AWS Without It" — 4.0/5

> **Tinashe** | *7 October 2025* | Import & Export | Recommendation rating: 8.0/10
> 
> **Pros**: 1. Centralized management of EC2 and hybrid servers.
2. Secure remote access through Session Manager.
3. Strong automation capabilities using Runbooks.
4. Integrates seamlessly with IAM, CloudWatch, and CloudTrail.
5. Improves visibility and compliance reporting.
> 
> **Cons**: 1. The interface can be confusing for first-time users.
2. Documentation is thorough but not beginner-friendly.
3. Some features (like OpsCenter) require deeper AWS knowledge to configure properly.
> 
> Once you get over the initial setup curve, AWS Systems Manager becomes your control tower for everything AWS. It saves time, boosts security, and just makes managing infrastructure less painful. I wish I had started using it earlier, it would’ve saved a ton of late nights.

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### "AWS Systems Manager helps me easily manage my cloud resources and automate tasks." — 3.0/5

> **Ana** | *16 August 2024* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Great management features and easy automation tools make my job easier.
> 
> **Cons**: Some features can be complex to set up and could use more detailed documentation.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1017263/aws-systems-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234696/AWS-Systems-Manager/> |
| en-AE | <https://www.capterra.ae/software/1017263/aws-systems-manager> |
| en-AU | <https://www.capterra.com.au/software/1017263/aws-systems-manager> |
| en-CA | <https://www.capterra.ca/software/1017263/aws-systems-manager> |
| en-GB | <https://www.capterra.co.uk/software/1017263/aws-systems-manager> |
| en-IE | <https://www.capterra.ie/software/1017263/aws-systems-manager> |
| en-IL | <https://www.capterra.co.il/software/1017263/aws-systems-manager> |
| en-IN | <https://www.capterra.in/software/1017263/aws-systems-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1017263/aws-systems-manager> |
| en-SG | <https://www.capterra.com.sg/software/1017263/aws-systems-manager> |
| en-ZA | <https://www.capterra.co.za/software/1017263/aws-systems-manager> |

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