--- description: Learn more about Wise price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wise Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Wise](/software/1016836/wise) # Wise Canonical: https://www.capterra.com.au/software/1016836/wise Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/1016836/wise?page=2) > Payment processing software that lets businesses transfer money in multi currencies to users across international countries. > > Verdict: Rated **3.7/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 89 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Wise ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Wise for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: United Kingdom ## Features - Reporting/Analytics - Transaction Monitoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) ## Alternatives 1. 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One of the worst experiences I can recall with re-request after re-request for data already provided, and then THEY made errors thinking my name was my Banks Name and then THEY cancelled my transaction (probably out of shame given the disgusting disservice they gave me). Never use Wise. > > Horrible and regrettable. My email trail is an indictment upon the way they run their business. Promises of rectifying THEIR mistakes we brushed away by just unilaterally cancelling my Transfer without any notice (to cover their tracks). ----- ### "Most secure and transparent fintech app in the world" — 5.0/5 > **Gabriel** | *19 March 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I've been using wise (ex transferwise) for 8 years now, and I have absolute trust in this company. I love how simple and transparent everything is. With them, nothing is complicated or sketchy and I just love that. > > **Cons**: The fact that you cant do much with money besides spend it or send it. I cant believe they dont offer loans or credit, because the problem is that since I've handled my money with them all of these years, I didn't build credit score with other banks. If they would allow you to build credit score with them, offer some type of credit card option or give out small loans, they would be the best. > > Overall, I am a person who recommends wise to every single person I know. I am happy, loyal client. ----- ### "Hassle free international expenses" — 5.0/5 > **Verified Reviewer** | *19 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use, has good fees for currency exchange and it is a well known platform, which means that a lot of colleagues also use it. Also the API makes it easy to connect to other services. > > **Cons**: Sometimes the UI bothers me with unecessary stuff that I'll never use. It would be better if it was a little cleaner. > > I've been using it as my main payment platform outside my home country. It is connected to my own expenses management platform, which makes it really easy to track expenses. ----- ### "This is an unreliable neobank with no proper customer support" — 1.0/5 > **Sergiy** | *30 July 2026* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Not the most convenient, but a simple and fast interface for remote payment processing. The key convenience is the ability to conduct business without leaving home or office. > > **Cons**: This is an unreliable neobank with no proper customer support. They can freeze your account at any time, demand documents, and their incompetent employees, along with their imperfect corporate client relations mechanism, can jeopardize your business at any time. My company has had accounts frozen multiple times. After lengthy investigations, the information somehow reached competent employees, and we received unblocking and an apology from the neobank. Recently, after yet another attempt to create an account for my company in another EU country, one of their employees decided I was doing something illegal with the company's legal structure and began blocking and removing FlawlessGroup from service, a company that has been operating reliably for four years and holds trademarks and patents for its software code. These are extremely unreliable people who don't deserve your efforts or trust. > > Terrible service with incompetent support. They don't understand the client's profile and make bogus requests for data without bothering to understand. It feels like their support team is overloaded and doesn't have the capacity to be a REAL PARTNER for the company on the platform. Their attitude is superficial. You can't trust this neobank. You'll be constantly at risk of having your account closed at any moment. ----- ### "Business account deactivated without a clear explanation" — 1.0/5 > **Alfred** | *28 July 2026* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Before this happened, the platform was easy to use, transfers were straightforward, and the exchange rates were generally competitive. > > **Cons**: Wise suddenly deactivated my business account and rejected my appeal without giving me a clear or specific reason. I still had company funds in the account, so I had to urgently request that the remaining balance be transferred to my Hungarian bank account. Customer support only provided generic responses and no real solution. > > My experience was initially positive, but the way Wise handled the closure of my business account completely changed my opinion. A business needs a reliable financial provider and clear communication, especially when company funds are involved. Losing access without a proper explanation can seriously disrupt daily operations and cash flow. After this experience, I would not use Wise as a primary business account again. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/1016836/wise?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1016836/wise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data