Trail Blazer Non-Profit Manager

by Trail Blazer Campaign Services

Who Uses Trail Blazer Non-Profit Manager?

Nonprofit organizations from small to large, including faith-based, health, community outreach, education foundations, schools, churches, alumni and professional associations, arts and music centers.

What Is Trail Blazer Non-Profit Manager?

Trail Blazer's Nonprofit Manager is a complete, integrated solution for fundraising, donor management, and outreach. Organize your donor information to make targeted outreach easy. It's comprehensive, agile and accessible from any computer or mobile device.

Track just about everything...donor relationships, pledges, donations, etc. Seamless integration with your website including online donations, event RSVPs, volunteer registrations and more. Call for a free demo today.

Trail Blazer Non-Profit Manager Details

Trail Blazer Campaign Services

http://www.trailblz.com

Founded 2001

Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (web app)
Trail Blazer Non-Profit Manager Software - Integrate Donation Forms
Trail Blazer Non-Profit Manager Software - Event Registration
Trail Blazer Non-Profit Manager Software - Reserved Seating
Trail Blazer Non-Profit Manager Software - Dashboard Metrics
Trail Blazer Non-Profit Manager video
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Trail Blazer Non-Profit Manager Software - Trail Blazer IQ (web app) - thumbnail
Trail Blazer Non-Profit Manager Software - Integrate Donation Forms - thumbnail
Trail Blazer Non-Profit Manager Software - Event Registration - thumbnail
Trail Blazer Non-Profit Manager Software - Reserved Seating - thumbnail
Trail Blazer Non-Profit Manager Software - Dashboard Metrics - thumbnail

Compare Trail Blazer Non-Profit Manager with similar products

Starting price

USD 50.00/month
USD 149.00/month
USD 19.00/month
USD 29.00/month

Free Version

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Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
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Trail Blazer Non-Profit Manager deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Videos

Trail Blazer Non-Profit Manager Features

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integrations
  • Volunteer Management
  • Website Integration
  • Website Management

View full list of Fundraising Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Management
  • Third Party Integrations
  • Volunteer Management
  • Website Integration

View full list of Nonprofit Software

Trail Blazer Non-Profit Manager Alternatives

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Trail Blazer Non-Profit Manager Reviews

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 3.8
Customer Service 4.9
Features 3.9
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Kathy M.
Business Administrator
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/12/2020

"Lots of Search & Record set up options and very good support."

Comments: It has been a major upgrade from our one staff only having access on Access on her computer. All kinds of reports can now be pulled for mailing lists, donor specific info for a board member communication, and more. The Support team is very quick to respond and always pleasant to work with. Earlier this year, they even agreed and implemented my suggestion that would benefit all non-profits.

Pros: Being able to access by multiple staff/volunteers from different locations. And the ability to pull information Searches by a variety of Attributes, which can be added to. Use of mass email communications is great and easy to use once templates are set up.

Cons: The cons list has shortened over the last 4 years as the company has upgraded and added to the system.

  • Reviewer Source 
  • Reviewed on 17/12/2020
Agnes D.
Office Administrator
Religious Institutions, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/12/2020

"Trail Blazer Review"

Comments: Overall experience is good. The Attribute section is very helpful. Also - when I call for support it has always been a very helpful and pleasant experience.

Pros: Trail Blazer functions differently than other databases. Once I was used to how to work with it, I like how much I can do with it. I also like the Attribute feature. It allows me to pull out just what group I want to use.

Cons: I use Trailblazer for people to sign up for workshops and events. I don't like that I can't add items to the registration page. We would love to be able to ask things like what Parish people belong to, a title line, etc.. We also have Deacons, Priests, Bishops and the Archbishop and their titles are always used. When signing up they will sometimes add it to the first names block. Otherwise, I have to go back and add it for any correspondence. Also - some of the columns that I think should always show up are different on all of the queries I use. For instance, it would be helpful if the Title always showed up.

  • Reviewer Source 
  • Reviewed on 29/12/2020
Ykatirina C.
Database Manager
Performing Arts, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 17/12/2020

"Lacking on Donor Mailing Capabilities"

Comments: I have learned a lot about how to use this database, however, I am often frustrated at how clunky it is. Yes, it's customizable, but it's very difficult to do some of the most straightforward and necessary functions for our organization.

Pros: I like that you can customize and edit your own attributes and query views for columns.
I love how in columns, you can make attributes updatable, and edit them.
I like that you can save queries, though I rarely use the function.

Cons: There's a lot that I dislike about the user experience of this database:
-When you run a query, I wish you could create an attribute and assign it to all donors in the query
-I wish I could update attributes for donors from other search space (e.g. contributions, events, etc)
-I don't like that it's only available on PC, and I have to use remote desktop on my Mac laptop.
-Mailings are really difficult - households aren't very use-friendly. For example, when I want to mail all of our donors, I have to search the donors in contributions, export them, import them to tag with an attribute as donors, then I honestly can't remember the next steps, if very complicated, and if I am creating multiple lists (e.g. donors, Lybunts, non-donors) I have to deduplicate the lists because there is so much overlap, when I just want the system to reflect who is on what list--it's very complicated and time consuming.
-WIth Contributions, the button to "exclude events marked 'non-tax deductible'"to distinguish between sales and donations, is not available in other queries outside the contribution tab.
-Reports are not helpful - unclear if it's including all income, vs. just contributions
-I need to use summaries and pivot tables for most basic tasks, which is very challenging
-Searching and exporting a List of our donors, separated by giving level is very complicated
-Importing - duplicate contacts happen often when names & emails don't merge
-Matching funds & Events is weird & clunky

Vendor Response

by Trail Blazer Campaign Services on 21/12/2020

Thank you for the review and the detailed feedback. As we continue to develop our product we are always interested in which items a customer struggles with, and making every effort to improve it. A few items worth mentioning: they system has the ability to mass update both a list of individual contacts as well as household records with an attribute item en masse.
- Article 1: https://www.trailblz.com/kb/?action=view&kb=276&cat=0&qq=attribute
- Article 2: https://www.trailblz.com/kb/?action=view&kb=234&cat=0&qq=attribute

Regarding the upkeep of household records, running and saving custom queries and reports for mailings and other purposes, we HIGHLY recommend a live interactive training with one of our experts on the same: [email protected]

We see that a customer that is struggling with something can usually rectify it with a training, and often a second or third on more complex issues.

  • Reviewer Source 
  • Reviewed on 17/12/2020
Jesse A.
Development Director
Think Tanks, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 09/11/2018

"Little-known standout product!"

Comments: Generally good. It does what we need for a reasonable price, and with great support by the Trailblazer team. The downsides--remote Mac access, ugly interface, manual importing--are a hassle, but we're used to it.

Pros: Fantastic customer support. Pretty intuitive to navigate. The right level of features for my fundraising program--all the functionality I need, but not too much to clutter my dashboard or brain. Easy to train colleagues.

Cons: Quite challenging to use on a Mac platform, which seems to be the predominant OS in educational/university settings and also among many non-profits. You have to use helper "remote connection" software even to reach the Trailblazer server, and then it looks and works like you're on a PC. Which leads to my other con: The interface is unimaginably ugly. Looks count, and most other CRMs are now clean and beautiful. Definitely affects the user experience to use attractive sites and software all day, but then to have to switch to early-'90s Windows land for database work. Also, Trailblazer doesn't work directly with the payment gateway required by the university where we're based. (Cybersource/Secure Acceptance) That means donations aren't entered automatically, but rather we have to import them manually. I see this as more of a limitation by our university than by Trailblazer, but it's still a hassle.

  • Reviewer Source 
  • Reviewed on 09/11/2018
Dustin V.
District Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/11/2018

"Trailblazer"

Comments: I love TrailBlazer! It is the best single decision I've made for my non-profit in the past 10 years! The customer services is outstanding, and I love the system.

Pros: It does SO much! It is light-years beyond Excel and serves us better than any other online system that we've looked into! Everything we do can be exported to an Excel form, it tracks people, finances, events, emails, relationships and so much more. It is easy to use and navigate and keeps us organized. I can run thousands of reports and customize all of it to meet my needs. Training is easy to understand and straightforward.

Cons: The email creation tool could be easier to use for those not skilled in HTML. It can do a lot but it isn't drag-and-drop easy like other systesm.

  • Reviewer Source 
  • Reviewed on 02/11/2018