---
description: Learn more about Neoforce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neoforce Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Neoforce](/software/1016447/neoforce)

# Neoforce

Canonical: https://www.capterra.com.au/software/1016447/neoforce

> Neoforce, business done right. We create software that works perfectly out-of-the-box for your company\! ITSM, FMIS, CRM, ERP and more\!
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Neoforce?

Neoforce, business done right. 
We create software that works perfectly out-of-the-box for your company\! ITSM, FMIS, CRM, ERP and more\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cyber4Z Solutions

## Commercial Context

- **Starting Price**: EUR 39.95
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 36 more

## Features

- Alerts/Escalation
- Asset Tracking
- Audit Management
- Automated Routing
- Barcode/Ticket Scanning
- Billing & Invoicing
- Catalog Management
- Change Management
- Collaboration Tools
- Compliance Management
- Configuration Management
- Content Management
- Contract/License Management
- Customer Database
- Customer Support
- Discussions/Forums
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- Full Text Search
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Macros/Templated Responses
- Maintenance Management
- Mobile Access
- Multi-Channel Communication
- Preventive Maintenance
- Problem Management
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Space Management
- Surveys & Feedback
- Task Management
- Technician Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Vendor Management
- Work Order Management
- Workflow Management

... and 16 more features

## Integrations (4 total)

- Microsoft Entra ID
- Microsoft Power BI
- Microsoft Teams
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software)

## Related Categories

- [IT Service Software](https://www.capterra.com.au/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [CMDB Software](https://www.capterra.com.au/directory/30959/cmdb/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (685 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [JIRA Service Management](https://www.capterra.com.au/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Reviews

### "Neoforce - a Force to be reckoned with" — 5.0/5

> **Rick** | *21 November 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: De flexibiliteit om de software passend te maken naar je eigen specifieke organisatie / work flows.
> 
> **Cons**: Dat het nog een jong bedrijf is en daardoor minder personeel heeft. Bij grote feature requests en/of vragen moet je soms iets langer wachten
> 
> Erg positief, alles is mogelijk en ze denken waar mogelijk graag met je mee. 
Ik heb het idee dat het Neoforce Team alles er aan doet de klant ervaring naar een nieuw niveau te tillen

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### "Prettig, modern systeem met veel verschillende functionaliteiten" — 5.0/5

> **Verified Reviewer** | *11 June 2024* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: Uitgebreid systeem met veel functionaliteiten. Erg fijn is dat je tot op detailniveau dingen kunt personaliseren en aanpassen.
> 
> **Cons**: Sommige details/knoppen zitten een beetje verstopt.
> 
> Over het algemeen erg tevreden met Neoforce. Het systeem heeft veel verschillende functies die tot op detailniveau gepersonaliseerd en/of aangepast kunnen worden. Daarbij kan het voor allerlei verschillende doeleinden gebruikt worden.

Naarmate je het systeem beter en beter leert kennen begin je ook meer mogelijkheden te zien. Deze inzichten zorgen ervoor dat je het systeem nog beter kan inzetten in jouw organisatie.

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### "Goede en duidelijke software met perfecte ondersteuning" — 5.0/5

> **Johan** | *22 July 2023* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: Neoforce is goed in te stellen zodat de applicatie matcht met wat je doet in je bedrijf. Het pakket is zeer flexibel en biedt heel veel mogelijkheden. Zoveel dat je dit nog niet direct door hebt in het begin. Het is fijn dat de heren en dames van support je daarbij ondersteunen en ook meedenken.
> 
> **Cons**: De software is voor veel doeleinden in te zetten en dat kan nogal overweldigend zijn. Gelukkig helpt support je hier goed bij.

-----

### "Ontzettend fijn systeem voor klantportaal" — 5.0/5

> **Tamara** | *20 July 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Wij werken met veel plezier met het programma Neo4Z. Door de eenvoudige handhaving voor onze doelgroep, kunnen onze klanten eenvoudig aanvragen doen. Door de automatisering en de manier van insteek van het programma winnen wij veel tijd, die goed aan andere zaken kan worden besteed.
> 
> **Cons**: Ik ben de beheerder van ons portaal, maar als niet it-gerelateerde werknemer kan het weleens zoeken zijn hoe zaken geïmplementeerd moeten of kunnen worden. Dankzij de juiste ondersteuning is dit echter helemaal goedgekomen.
> 
> Wij gebruiken Neo4z als klantportaal. Hierdoor zijn de lijntjes naar de klanten kort en blijven onze klanten de aanvragen in eigen beheer houden. De lage kosten in combinatie met de fijne manier van werken zorgt voor veel ondersteuning in de dagelijkse gang van zaken.

-----

### "Flexibel en een geweldig goede service" — 4.0/5

> **Marcel** | *9 August 2023* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Het zelf kunnen definiëren van datasets waardoor je bedrijfseigen zaken goed kunt vastleggen. In combinatie met triggers, actions waaronder webhooks geeft dit de mogelijkheid om echt te integreren/koppelen met andere programma's.
> 
> **Cons**: Dit zit voornamelijk in zaken die nog niet geimplementeerd zijn/waren in Neoforce maar we merken dat er enorm goed geluisterd wordt naar onze wensen die veelal bij een volgende release wel beschikbaar zijn.
> 
> Wij gebruiken Neoforce voor assetmanagement waarmee we makkelijk onze controles en procedures faciliteren en uitgevoerde controles vastleggen.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1016447/neoforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233988/Neoforce/> |
| en-AE | <https://www.capterra.ae/software/1016447/neoforce> |
| en-AU | <https://www.capterra.com.au/software/1016447/neoforce> |
| en-CA | <https://www.capterra.ca/software/1016447/neoforce> |
| en-GB | <https://www.capterra.co.uk/software/1016447/neoforce> |
| en-IE | <https://www.capterra.ie/software/1016447/neoforce> |
| en-IL | <https://www.capterra.co.il/software/1016447/neoforce> |
| en-IN | <https://www.capterra.in/software/1016447/neoforce> |
| en-NZ | <https://www.capterra.co.nz/software/1016447/neoforce> |
| en-SG | <https://www.capterra.com.sg/software/1016447/neoforce> |
| en-ZA | <https://www.capterra.co.za/software/1016447/neoforce> |
| nl | <https://www.capterra.nl/software/1016447/neoforce> |
| nl-BE | <https://www.capterra.be/software/1016447/neoforce> |

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