---
description: Learn more about ZIRO price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZIRO Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [ZIRO](/software/1015935/ziro)

# ZIRO

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> Provisioning software that's so easy to use, even your help desk can pitch in and take on day-to-day tasks without messing things up.
> 
> Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ZIRO?

ZIRO is the only IT company that makes Unified Communications simple and easy for IT teams in large organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Stack8 Technologies

## Commercial Context

- **Pricing Details**: Please contact ZIRO for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Call Routing
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- SMS Messaging

## Integrations (1 total)

- iTSM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Wildix](https://www.capterra.com.au/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
5. [Flock](https://www.capterra.com.au/software/151072/flock) — 4.5/5 (344 reviews)

## Reviews

### "Hassel free Unified Communication" — 5.0/5

> **Roger** | *3 December 2021* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and also quite easy to setup.
> 
> **Cons**: There could be more options to define modifications to various values that derives from Communication Manager. Ate the moment we'll make due with the standard values.
> 
> Stack8 are very easy to do business with and we have after we bought SMACS used them for other services as well, such as setup of CER for our Americas market.

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### "Easy management of your Voice Enviroment" — 5.0/5

> **Vasil** | *30 November 2021* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to manage the phones and Jabber implementations , move the phones between different locations and make them common phones. With SNR config and some UCCX options its one global management solution. Easy and clean interface.Good Auditing ,change logs and user admin restrictions per sites and locations. With latest Microsoft integration very easy to migrate and manage microsoft teams accounts and users. Easy Software upgrades.
> 
> **Cons**: Just one i'm always was asking for some kind of CDR logging and tools included in the product.
> 
> Customer support is very good and very fast.

-----

### "Great for simple changes" — 4.0/5

> **kim** | *30 November 2021* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: it's great for simple changes
support very helpful
> 
> **Cons**: doesn't support hunt group changes
won't allow a device pool to be used on several sites - we have campus environment and this has caused some pain 
training is only by videos, there isn't any written training docs so i had to create on my own
> 
> great support

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### "Feedback" — 4.0/5

> **Bryce** | *6 December 2021* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: The 360 view is great and the use of tiles makes it a snap to implement new devices.
> 
> **Cons**: There can be more then one way to provision devices and sometimes I find that Smacs doesn't take full advantage of that. I would also like it to integrate more with other Cisco products like Quality Management so I can use it as an end to end call center provisioning tool.
> 
> Great, the provisioning works quickly and efficiently. The reporting section is worth it's weight in gold and is fully customizable which I love. The support team for the product is top notch.

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### "Highly recommended UC partner\!" — 5.0/5

> **Steve** | *30 November 2021* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: Fast, easy to learn, with very few bugs. It was quick to implement, and it is very affordable. SMACS is a game-changer for any UC environment.
> 
> **Cons**: I would love to have CDR management built in, which I understand is coming very soon.
> 
> Friendly, flexible, affordable, competent. I have nothing but positive things to say about this team.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1015935/ziro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233436/ZIRO/> |
| en-AE | <https://www.capterra.ae/software/1015935/ziro> |
| en-AU | <https://www.capterra.com.au/software/1015935/ziro> |
| en-CA | <https://www.capterra.ca/software/1015935/ziro> |
| en-GB | <https://www.capterra.co.uk/software/1015935/ziro> |
| en-IE | <https://www.capterra.ie/software/1015935/ziro> |
| en-IL | <https://www.capterra.co.il/software/1015935/ziro> |
| en-IN | <https://www.capterra.in/software/1015935/ziro> |
| en-NZ | <https://www.capterra.co.nz/software/1015935/ziro> |
| en-SG | <https://www.capterra.com.sg/software/1015935/ziro> |
| en-ZA | <https://www.capterra.co.za/software/1015935/ziro> |

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