---
description: Learn more about Cisco BroadWorks price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco BroadWorks Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Cisco BroadWorks](/software/1015720/cisco-broadworks)

# Cisco BroadWorks

Canonical: https://www.capterra.com.au/software/1015720/cisco-broadworks

> Cisco BroadWorks is a cloud platform that provides enterprises with voice, video, messaging, and meeting capabilities.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cisco BroadWorks?

Small to midsize businesses, large enterprises, businesses seeking cloud calling and collaboration, businesses that need enterprise-grade security and reliability.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing Details**: Please contact Cisco for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Integrations (1 total)

- Webex Suite

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Softphone Software](https://www.capterra.com.au/directory/31029/softphone/software)

## Alternatives

1. [MicroSIP](https://www.capterra.com.au/software/168601/microsip) — 4.3/5 (15 reviews)
2. [SmartLine](https://www.capterra.com.au/software/186626/smartline) — 4.0/5 (12 reviews)
3. [Ekiga](https://www.capterra.com.au/software/168631/ekiga) — 3.0/5 (1 reviews)
4. [Mizu Softphone Modern](https://www.capterra.com.au/software/168625/mizu-softphone-modern) — 4.0/5 (2 reviews)

## Reviews

### "So many options" — 5.0/5

> **Douglas** | *15 July 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Cisco Broadworks allows a company to provide many features including SIP calling, video conferencing, messaging.  The easy integration and ability to use a vast amount of SIP phone manufacturers and models make it an even more standout choice.
> 
> **Cons**: Licensing is very complicated when it comes to features.  If not monitored you could easily use two licenses on one user.  You can imagine if you have thousands of users how this could snowball in to a huge financial issue.
> 
> Cisco Broadworks solves not only intracompany communication needs, but is also customer/client facing and is very attractive to them for the many features and low cost when compared to other products.  With Cisco at the helm you are also able to integrate more Cisco products such as Webex and Webex Contact Center.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1015720/cisco-broadworks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233264/Cisco-BroadWorks/> |
| en-AE | <https://www.capterra.ae/software/1015720/cisco-broadworks> |
| en-AU | <https://www.capterra.com.au/software/1015720/cisco-broadworks> |
| en-CA | <https://www.capterra.ca/software/1015720/cisco-broadworks> |
| en-GB | <https://www.capterra.co.uk/software/1015720/cisco-broadworks> |
| en-IE | <https://www.capterra.ie/software/1015720/cisco-broadworks> |
| en-IL | <https://www.capterra.co.il/software/1015720/cisco-broadworks> |
| en-IN | <https://www.capterra.in/software/1015720/cisco-broadworks> |
| en-NZ | <https://www.capterra.co.nz/software/1015720/cisco-broadworks> |
| en-SG | <https://www.capterra.com.sg/software/1015720/cisco-broadworks> |
| en-ZA | <https://www.capterra.co.za/software/1015720/cisco-broadworks> |

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