---
description: Learn more about LS Retail price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: LS Retail Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [LS Retail](/software/1015455/ls-retail)

# LS Retail

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> Modular global POS and retail platform with ERP integration for SAP S/4Hana, Oracle Fusion, and Microsoft Dynamics ERPs.
> 
> Verdict: Rated **4.3/5** by 124 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LS Retail?

Ideal for mid- to large-scale retailers and hospitality operators — from restaurants and hotels to pharmacies and forecourts — needing unified, enterprise-level control.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 124 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aptos
- **Location**: Newburgh, Canada

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Austria, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Estonia, Faroe Islands, Finland, France, Germany, Greece and 41 more

## Features

- Accounting
- Accounting Integration
- Alerts/Notifications
- Automatic Refills
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Campaign Management
- Claims Management
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Delivery Management
- Delivery Tracking
- Discount Management
- E-Prescribing
- Electronic Signature
- Email Marketing
- Employee Management
- Engagement Tracking
- Forms Management
- Fuel Management
- Guest Experience Management
- Kitchen/Menu Management
- Loyalty Cards
- Loyalty Program
- Medication Database
- Membership Management
- Online Payments
- Online Refills
- Order Entry
- Order Management
- Order Tracking
- Point of Sale (POS)
- Prescription Processing
- Price/Margin Management
- Pricing Management
- Promotions Management
- Purchase Order Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Retail Inventory Management
- Returns Tracking
- Rewards Management
- Separate Checks
- Social Promotion
- Status Tracking
- Table Management
- Touch Screen

... and 11 more features

## Integrations (3 total)

- Adobe Commerce
- Dynamicweb
- Shopify

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)

## Related Categories

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## Alternatives

1. [Epos Now](https://www.capterra.com.au/software/152638/epos-now) — 3.8/5 (716 reviews)
2. [Gofrugal](https://www.capterra.com.au/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
3. [Clover](https://www.capterra.com.au/software/166759/clover) — 3.8/5 (570 reviews)
4. [Stockagile](https://www.capterra.com.au/software/186100/stockagile) — 4.7/5 (11 reviews)
5. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26363 reviews)

## Reviews

### "Strong unified retail platform on Business Central, with real depth where it matters" — 5.0/5

> **Rasmus** | *29 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest strength is that LS Central is built directly on top of Business Central, so retail, inventory, finance, and POS run on one data model instead of being stitched together through integrations. That removes a lot of the reconciliation pain you see with separate POS and ERP stacks. The functional depth is genuinely strong for specialty retail and hospitality, with mature handling of items, variants, pricing, offers, loyalty, and cross-store replenishment. The POS is highly configurable, and the omnichannel pieces, including the LS Commerce/Shopify connector, give a realistic path to unified commerce without building everything from scratch.
> 
> **Cons**: Performance in SaaS environments is the area that needs the most attention. Some of the heavier flows, like statement posting and large transaction batches, can be SQL-intensive and behave noticeably slower than on-prem, especially under load. Telemetry helps, but root-cause analysis often requires deep familiarity with both BC and the LS extension. Documentation is improving but still uneven, and partners frequently have to fill gaps from experience. Hardware station and EFT setup also remains more fiddly than it should be in modern deployments.
> 
> Solid and mature platform for retailers who need real depth in POS, inventory, and store operations tied to a full ERP. It scales from single-store to large chains, and the ecosystem around it (partners, ISVs, connectors) is well established. Like any large platform, the experience depends heavily on implementation quality and how well the partner understands both BC and the retail side. When that combination is right, it delivers; when it's not, the complexity shows. For Microsoft-aligned retailers, it remains one of the strongest options on the market.

-----

### "“10 Years with LS Retail — A Strategic Backbone for Retail Excellence" — 5.0/5

> **Khaled** | *29 April 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems.&#10;After 10 years of working with it, what stands out most is its deep integration with Microsoft Dynamics 365 Business Central, which gives unmatched visibility across the entire retail operation in real time
> 
> **Cons**: The initial implementation and customization can be complex and time-consuming, requiring skilled technical resources and careful planning — especially for large retail operations with multiple branches.&#10;Additionally, the learning curve for end-users can be steep without a structured training program in place.​​​​​​​​​​​​​​​​
> 
> Over the past 10 years, LS Retail has proven to be a reliable and scalable solution that grows with the business. It has significantly improved our operational efficiency across multiple branches — from inventory management to customer experience at the point of sale.&#10;The platform’s continuous updates and strong partner ecosystem have kept us ahead of industry demands. It’s not just a software — it’s a long-term strategic investment for any serious retail operation.​​​​​​​​​​​​​​​​

-----

### "LS Retail The Middle Market Retail POS Solution" — 4.0/5

> **Verified Reviewer** | *12 August 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: 1. It overall Look and Highly customizable Features.&#10;2. Integration with almost any dotnet or API based soluition.&#10;3. Mobile POS Solution are even more comfy.&#10;4. Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc)&#10;5. INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3.0 to 14.xx till date.
> 
> **Cons**: 1. Issues in Coalation and Arabic Languages.&#10;2. Costly due to created on NAV base.&#10;3. Should have a different billing solution except LS NAV for Small level shops.&#10;4. ect

-----

### "All in one Retail solution" — 4.0/5

> **Ajikumar** | *18 July 2019* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Loyalty module and click and collect solution
> 
> **Cons**: Loyalty points redemption is painful area
> 
> Good solution to retail players with budget concern

-----

### "LS Retail" — 4.0/5

> **Will** | *31 July 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Good robust piece of software for retail applications
> 
> **Cons**: Very intricate to implementation. Help/Manuals could be more in-depth/detailed. Step-by-step instructions would be helpful.

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## Links

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