---
description: Learn more about FSM Grid price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FSM Grid Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Work Order Software](/directory/30785/work-order/software) > [FSM Grid](/software/1014929/fsm-grid)

# FSM Grid

Canonical: https://www.capterra.com.au/software/1014929/fsm-grid

> Field service management software that enables businesses to manage task scheduling, work orders, dispatching, vendors, and more.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FSM Grid?

Any Service Industry
Key Industries -Telecom, Medical Equipment, Manufacturing, Energy \& Utilities, Computer \& Office Equipment, HVAC, Oil \& Gas, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: FSM Global

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Bahrain, Bangladesh, Canada, Egypt, India, Indonesia, Kuwait, Malaysia, Nigeria, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, Sri Lanka, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Contact Database
- Contract/License Management
- Customer Database
- Customer Management
- Dispatch Management
- Electronic Signature
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Inventory Management
- Job Management
- Job Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Payment Collection in the Field
- Preventive Maintenance
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Technician Management
- Third-Party Integrations
- Time Tracking
- Work Order Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Work Order Software](https://www.capterra.com.au/directory/30785/work-order/software)

## Related Categories

- [Work Order Software](https://www.capterra.com.au/directory/30785/work-order/software)
- [Maintenance Management Software](https://www.capterra.com.au/directory/30058/maintenance-management/software)
- [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software)
- [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software)
- [Plumbing Software](https://www.capterra.com.au/directory/30673/plumbing/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (411 reviews)
3. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.5/5 (151 reviews)
5. [Skimmer](https://www.capterra.com.au/software/177014/skimmer) — 4.9/5 (226 reviews)

## Reviews

### "FSM GRID is the best stand alone Field Service Management Tool" — 5.0/5

> **Verified Reviewer** | *28 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: FSM Grid provides a comprehensive and flexible solution for Field Service Management.  Their ability to integrate with any platform is a huge plus.
> 
> **Cons**: I loved the interaction I have personally with the team at FSM and their ability to adapt to my companies specific needs.  Their ability to be flexible over the past 8 years has allowed my company to improve our service to the client.
> 
> If I were at a company and had to choose a single tool for Field Service Management alone I would choose FSM Grid.  Knowing what I know abbot the company and working with them, using their product to deliver services to our clients the past 8 years, I would trust them with my business any day.

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### "Lomaen Medical FSM Grid review" — 5.0/5

> **Fantasia** | *12 January 2023* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: The software has all of the elements we need, without being overly complicated. The scheduling and live statuses are a huge benefit as we are able to keep track of our techncians and offer our clients real-time accurate time estimates for their issue to be resolved as well as always having a complete work history to refer back to whenever we need.
> 
> **Cons**: The initial process of importing all of our information, customising the software to suit our needs and getting our team to all use the system, was frustratng at times as it took a while for us, but once it was done, it was a pleasure to use.
> 
> The experience has been a good one for the most part, we are able to be a lot more productive and keep better track of whats going on, since we have implemented this software and the delevopment team has been amazing in helping us customise the software to be exactly what we wanted and are always willing to offer their time \& assistance.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1014929/fsm-grid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232351/FSM-Grid/> |
| en-AE | <https://www.capterra.ae/software/1014929/fsm-grid> |
| en-AU | <https://www.capterra.com.au/software/1014929/fsm-grid> |
| en-CA | <https://www.capterra.ca/software/1014929/fsm-grid> |
| en-GB | <https://www.capterra.co.uk/software/1014929/fsm-grid> |
| en-IE | <https://www.capterra.ie/software/1014929/fsm-grid> |
| en-IL | <https://www.capterra.co.il/software/1014929/fsm-grid> |
| en-IN | <https://www.capterra.in/software/1014929/fsm-grid> |
| en-NZ | <https://www.capterra.co.nz/software/1014929/fsm-grid> |
| en-SG | <https://www.capterra.com.sg/software/1014929/fsm-grid> |
| en-ZA | <https://www.capterra.co.za/software/1014929/fsm-grid> |

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