--- description: Learn more about Queue-it Virtual Waiting Room price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Queue-it Virtual Waiting Room Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Bot Detection and Mitigation Software](/directory/32815/bot-detection-and-mitigation/software) > [Queue-it Virtual Waiting Room](/software/1014853/queue-it) # Queue-it Virtual Waiting Room Canonical: https://www.capterra.com.au/software/1014853/queue-it > Queue-it lets you control traffic inflow to your site, acting as a security checkpoint for you to block bad bots \& abuse. > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Queue-it ApS ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require a long-term commitment. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Andorra, Argentina, Australia, Austria, Belgium, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Faroe Islands and 49 more ## Features - Alerts/Notifications - Anomaly/Malware Detection - Behavioral Analytics - Customer Database - Email Reminders - Prioritization - Public Waitlist - Queue Management - Reminders - Reporting & Statistics - Waiting Time Tracking - Waitlist Status Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Bot Detection and Mitigation Software](https://www.capterra.com.au/directory/32815/bot-detection-and-mitigation/software) ## Related Categories - [Waitlist Software](https://www.capterra.com.au/directory/31495/waitlist/software) - [Bot Detection and Mitigation Software](https://www.capterra.com.au/directory/32815/bot-detection-and-mitigation/software) ## Alternatives 1. [WaitWell](https://www.capterra.com.au/software/1018455/waitwell) — 4.9/5 (84 reviews) 2. [Genius](https://www.capterra.com.au/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 3. [Qminder](https://www.capterra.com.au/software/160462/qminder) — 4.8/5 (93 reviews) 4. [OpenTable](https://www.capterra.com.au/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 5. [Square Appointments](https://www.capterra.com.au/software/170263/square-appointments) — 4.5/5 (254 reviews) ## Reviews ### "Giving us more control over our on-sales" — 5.0/5 > **Hannah** | *29 June 2023* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: The option to pause waiting room traffic is incredibly helpful when issues occur during large on-sales. We have far more control to fix issues before they become a bigger problem for us and our customers. > > **Cons**: Some of the features are quite complicated and we don't always know what they do, so are unsure whether to use them or not. We have to contact support quite often, and it'd be great to have more easy to follow videos instead. ----- ### "Exactly what we need for high volume sales" — 5.0/5 > **Anastassia** | *2 October 2023* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: We only use Queue-it once a year for a high-volume event, and it has been easy and straight forward to set up and use during the event. The customer service team is amazing and is always available to help or answer questions. > > **Cons**: There isn't anything I don't like about Queue-it. There are a lot of features that take time to learn. We don't get as much use or practice out of them because we use Queue-it rarely, but it truly delivers on its promise. > > Overall a great experience. The customer service team is very helpful, which helps make the experience very positive. ## Links - [View on Capterra](https://www.capterra.com.au/software/1014853/queue-it) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data