---
description: Learn more about Prokeep price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Prokeep Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Prokeep](/software/1014748/prokeep)

# Prokeep

Canonical: https://www.capterra.com.au/software/1014748/prokeep

> Prokeep: More sales. Better customer experience. Increased workforce productivity — all in one easy-to-use workspace.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Prokeep?

Distributors in Wholesale Construction - HVAC, Plumbing, Electrical, Industrial, Roofing \& Siding, Building Materials, Lumber, Tools Fasteners \& Concrete, Rental equipment, Automotive, Paint, \& more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prokeep

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact Prokeep for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Integrations (7 total)

- Dynamics 365
- Eclipse
- HubSpot CRM
- Innovo
- NetSuite
- ShipWorks
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Alternatives

1. [Viber](https://www.capterra.com.au/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.com.au/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.capterra.com.au/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Review for prokeep" — 4.0/5

> **Jim** | *12 April 2022* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: It was user friendly. Were able to search customers easily. Were able to add customers easily. They had a better alert system that notifies you of an incoming text. Support was really helpful
> 
> **Cons**: There could have been more ongoing training

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### "New user.." — 5.0/5

> **Erik** | *2 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Everything on one platform, ease of use.
> 
> **Cons**: Have not really experienced any downside just yet
> 
> Positive, staff very knowledgeable and informative

## Links

- [View on Capterra](https://www.capterra.com.au/software/1014748/prokeep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232139/Prokeep/> |
| en-AE | <https://www.capterra.ae/software/1014748/prokeep> |
| en-AU | <https://www.capterra.com.au/software/1014748/prokeep> |
| en-CA | <https://www.capterra.ca/software/1014748/prokeep> |
| en-GB | <https://www.capterra.co.uk/software/1014748/prokeep> |
| en-IE | <https://www.capterra.ie/software/1014748/prokeep> |
| en-IL | <https://www.capterra.co.il/software/1014748/prokeep> |
| en-IN | <https://www.capterra.in/software/1014748/prokeep> |
| en-NZ | <https://www.capterra.co.nz/software/1014748/prokeep> |
| en-SG | <https://www.capterra.com.sg/software/1014748/prokeep> |
| en-ZA | <https://www.capterra.co.za/software/1014748/prokeep> |

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