Beamer

Great Customer Support

Comments: We were searching for a plug-in that would allow our returning visitors to be notified of new content right from the home page of our site. We found beamer and not only did it give us this functionality it also gave us a handy popout with a list of our content that readers can scroll and go directly to the desired article without the need to visit the actual blog page which is very convenient for readers of the site.

Pros:

Beamer allows our readers easy access to our articles and content and gives returning visitors an indication to new content. Had a little issue on initial setup and customer support was quick in logging and resolving the issue.

Cons:

Not experienced anything I don't like. So I can't say there is anything bad about it as it's all positive so far.

Solves Many Problems

Comments: Like most software companies we could have built an in-app notification tool but Beamer was a classic case of its better to buy than build as it does everything from NPS, roadmap, feedback and notifications. We used to send product update emails that had a very low open rate, Beamer changed this overnight, we can now track the engagement via the views of the post and the adoption of new features.

Pros:

Once it's embedded it's super easy to use by any non-technical person. The new Roadmap option is a complete game-changer for us to get quality feedback in near real-time.

Cons:

The text editing tool could do with a few more options although the recent enhancements are good. They need to add reporting to the new Roadmap tool.

I would recommend Beamer for your site

Comments: Great tool to communicate with users without being too intrusive.

Pros:

Easy to use, Great to gather feedback from users Simple, clean interface.

Cons:

Can't time your post to be removed. Can't add a video (except for youtube, instagram, vimeo)

Excellent Tool for News, Announcements, Etc

Comments: Beamer has been pivotal in releasing news, announcement, updates instantly on multiple platforms. They're constant feature updates also suggest a dedication towards improving the platform. Overall, I'm quite happy.

Pros:

My favorite feature is the way I can embed the code on multiple website and have the Beamer news, announcements and updates appear on all of them instantly. We have membership sites, a help desk and a front end website that all communicate urgent news at a moment's notice to help offset tickets and issues.

Cons:

My only concern a few months ago was the lack of hyperlink ability inside the text editor. In a recent release, they rolled out that feature so we're happy now.

Show IG posts on your website

Pros:

Beamer does lots of things, but we use it to show our IG feed on our website as a "news feed" - this is perfect for our needs and we've found nothing better!

Cons:

No native connection with IG; have to go through Zappier. Also, some forming constraints when displaying certain IG posts on the website Beamer feed.