---
description: Learn more about iotum price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iotum Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [iotum](/software/1013380/iotum)

# iotum

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> Enhance your online experiences by embedding iotum's secure audio, video, and chat APIs/SDKs into your existing solutions.
> 
> Verdict: Rated **5.0/5** by 19 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iotum?

White-label 

Telehealth

Medical Professionals 

Education 

Gaming

Webinar

Retail 

Remote Work

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 19 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iotum
- **Location**: Los Angeles,, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: USD 14.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 9 more

## Features

- @mentions
- Access Controls/Permissions
- Agenda Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Analytics
- Audience Engagement
- Audio/Video Conferencing
- Automatic Transcription
- Calendar Management
- Call Recording
- Call Routing
- Charting
- Chat/Messaging
- Commenting/Notes
- Confirmations/Reminders
- Content Management
- Document Management
- Event Scheduling
- File Sharing
- For Medical Purposes
- HIPAA Compliant
- Host Controls
- Live Chat
- Live Streaming Production
- Medical Billing
- Meeting Preparation Tools
- Mobile Access
- Multi hosts
- Multiple Camera Feeds
- Online Forms
- Payment Processing
- Polls/Voting
- Presentation Streaming
- Private Chat
- Q\&A Management
- Real-Time Chat
- Real-time Broadcasting
- Recording
- Reporting & Statistics
- Scheduling
- Screen Sharing
- Self Service Portal
- Session Recording
- Social Media Streaming
- Surveys & Feedback
- Task Management
- Two Way Audio & Video
- Video Layouts/Views

... and 6 more features

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- Chat

## Category

- [Telemedicine Software](https://www.capterra.com.au/directory/30949/telemedicine/software)

## Related Categories

- [Telemedicine Software](https://www.capterra.com.au/directory/30949/telemedicine/software)
- [Web Conferencing Software](https://www.capterra.com.au/directory/30075/web-conferencing/software)
- [Live Streaming Software](https://www.capterra.com.au/directory/31755/live-streaming/software)
- [Meeting Software](https://www.capterra.com.au/directory/30802/meeting/software)
- [Video Conferencing Software](https://www.capterra.com.au/directory/31895/video-conferencing/software)

## Alternatives

1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Webex Suite](https://www.capterra.com.au/software/733/webex) — 4.4/5 (7396 reviews)
3. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
4. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [GoTo Meeting](https://www.capterra.com.au/software/163332/gotomeeting) — 4.4/5 (11525 reviews)

## Reviews

### "An Easy Make vs Buy Decision" — 5.0/5

> **Verified Reviewer** | *31 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The features are very good and comparable to similar offerings. These include security and privacy features that are essential for our customers.
> 
> **Cons**: There have been a few quality issues but these are generally addressed quickly or associated with local network connectivity issues.
> 
> We had previously developed our own home-grown solution and needed to decide whether to continue supporting the in-house system or outsource to an organization like Iotum. Their flexibility made this an easy decision and we have had no reason to reconsider during the past few years.

-----

### "Iotum is a great service provider and partner" — 5.0/5

> **Brent** | *12 July 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We love how we can brand our meeting and how easy it is to use.  Customers love the user experience.
> 
> **Cons**: I can't find any cons to the Iotum platform. The only issue is it's only as good as the network you ride on. So if your internet is poor, you may have a poor experience. But audio always works if the video does not due to poor bandwidth.
> 
> We needed to include video in our platform, instead of building it ourselves, we partnered with Iotum. The project took under 2 months to launch.

-----

### "Nice product" — 5.0/5

> **Robin** | *19 July 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The software is user-friendly and has a sleek interface.
> 
> **Cons**: It is essential for users to have the capability to stream across multiple platforms simultaneously. It is puzzling why there is hesitation to incorporate the feature of 1080p recording and live broadcasting to various platforms using RTMP.

-----

### "Iotum's Review" — 5.0/5

> **Franco** | *12 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Being kind of Open Platform. It allows bringing innovative features, API integration and Custom Branding.
> 
> **Cons**: Some features we wish we could add are; Teleprompter, Close Captions, Digital Signage, VoIP Phone (like Iphone.com). These features are becoming more popular in the video industry.
> 
> It has been great, perhaps some differences in terminology definitions. i.e. In my opinion, video meetings, content sharing are no "PRODUCTS" but FEATURES.

-----

### "Easy to use" — 5.0/5

> **Obo** | *13 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The features are very easy to use. The user does not need to read any manual to use the product.
> 
> **Cons**: The following are unavailable, no RTMP streaming or 1080p recording; these features are standard today on all other platforms. For such a great product, it is a pity the features mentioned earlier are not included.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1013380/iotum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230566/Iotum/> |
| en-AE | <https://www.capterra.ae/software/1013380/iotum> |
| en-AU | <https://www.capterra.com.au/software/1013380/iotum> |
| en-CA | <https://www.capterra.ca/software/1013380/iotum> |
| en-GB | <https://www.capterra.co.uk/software/1013380/iotum> |
| en-IE | <https://www.capterra.ie/software/1013380/iotum> |
| en-IL | <https://www.capterra.co.il/software/1013380/iotum> |
| en-IN | <https://www.capterra.in/software/1013380/iotum> |
| en-NZ | <https://www.capterra.co.nz/software/1013380/iotum> |
| en-SG | <https://www.capterra.com.sg/software/1013380/iotum> |
| en-ZA | <https://www.capterra.co.za/software/1013380/iotum> |
| fr | <https://www.capterra.fr/software/1013380/iotum> |
| fr-BE | <https://fr.capterra.be/software/1013380/iotum> |
| fr-CA | <https://fr.capterra.ca/software/1013380/iotum> |
| fr-LU | <https://www.capterra.lu/software/1013380/iotum> |
| pl | <https://www.capterra.pl/software/1013380/iotum> |

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