---
description: Learn more about Guest Service price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Guest Service Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Guest Service](/software/1013359/guest-service)

# Guest Service

Canonical: https://www.capterra.com.au/software/1013359/guest-service

> Mobile hotel application that improves hotel productivity while raising revenue.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Service

## Commercial Context

- **Starting Price**: EUR 99.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Up to 50 rooms - From €99/month
Up to 100 rooms - From €199/month
Up to 300 rooms - From €299/month
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Croatian, Czech, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: United Kingdom

## Features

- Guest Experience Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software)

## Alternatives

1. [WelcomeTrack](https://www.capterra.com.au/software/1023668/welcometrack) — 4.0/5 (1 reviews)
2. [SMS Reviews](https://www.capterra.com.au/software/184068/outreach) — 4.7/5 (15 reviews)
3. [Hotel PMS](https://www.capterra.com.au/software/128022/hotel-pms) — 4.2/5 (6 reviews)
4. [OtelMS](https://www.capterra.com.au/software/159839/otelms) — 2.8/5 (4 reviews)
5. [Partenero](https://www.capterra.com.au/software/1039377/partenero) — 5.0/5 (2 reviews)

## Reviews

### "Super App" — 5.0/5

> **Verified Reviewer** | *14 October 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I easily saw the opportunities and possibilities in the hotel I stayed.
> 
> **Cons**: I hope it becomes more common in hotels. :)
> 
> A great hotel app that I noticed at the beginning of my stay and started using it. We needed a baby bed and opened a demand. They brought it quickly.

-----

### "Good Guest Experience" — 5.0/5

> **Verified Reviewer** | *14 October 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Contactless especially enriched the guest experience
> 
> **Cons**: It is easy to use and has a user-friendly interface.
> 
> I can communicate all my requests and complaints directly to the hotel.

## Links

- [View on Capterra](https://www.capterra.com.au/software/1013359/guest-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230544/Guest-Service/> |
| en-AE | <https://www.capterra.ae/software/1013359/guest-service> |
| en-AU | <https://www.capterra.com.au/software/1013359/guest-service> |
| en-CA | <https://www.capterra.ca/software/1013359/guest-service> |
| en-GB | <https://www.capterra.co.uk/software/1013359/guest-service> |
| en-IE | <https://www.capterra.ie/software/1013359/guest-service> |
| en-IL | <https://www.capterra.co.il/software/1013359/guest-service> |
| en-IN | <https://www.capterra.in/software/1013359/guest-service> |
| en-NZ | <https://www.capterra.co.nz/software/1013359/guest-service> |
| en-SG | <https://www.capterra.com.sg/software/1013359/guest-service> |
| en-ZA | <https://www.capterra.co.za/software/1013359/guest-service> |
| es | <https://www.capterra.es/software/1013359/guest-service> |
| es-AR | <https://www.capterra.com.ar/software/1013359/guest-service> |
| es-CL | <https://www.capterra.cl/software/1013359/guest-service> |
| es-CO | <https://www.capterra.co/software/1013359/guest-service> |
| es-CR | <https://www.capterra.co.cr/software/1013359/guest-service> |
| es-DO | <https://www.capterra.do/software/1013359/guest-service> |
| es-EC | <https://www.capterra.ec/software/1013359/guest-service> |
| es-MX | <https://www.capterra.mx/software/1013359/guest-service> |
| es-PA | <https://www.capterra.com.pa/software/1013359/guest-service> |
| es-PE | <https://www.capterra.pe/software/1013359/guest-service> |
| fr | <https://www.capterra.fr/software/1013359/guest-service> |
| fr-BE | <https://fr.capterra.be/software/1013359/guest-service> |
| fr-CA | <https://fr.capterra.ca/software/1013359/guest-service> |
| fr-LU | <https://www.capterra.lu/software/1013359/guest-service> |
| it | <https://www.capterra.it/software/1013359/guest-service> |
| pt | <https://www.capterra.com.br/software/1013359/guest-service> |
| pt-PT | <https://www.capterra.pt/software/1013359/guest-service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Guest Service","description":"GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.\n\nGuestService ensures that the best service is always provided to your guests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/df40b2f4-a944-4b29-8587-d1670b4e18fd.jpeg","url":"https://www.capterra.com.au/software/1013359/guest-service","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/1013359/guest-service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/1013359/guest-service#faqs","mainEntity":[{"name":"What Is Guest Service?","@type":"Question","acceptedAnswer":{"text":"GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.GuestService ensures that the best service is always provided to your guests.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Guest Service","position":3,"item":"/software/1013359/guest-service","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/1013359/guest-service#breadcrumblist"}]}
</script>