17 years helping Australian businesses
choose better software
Huntress
What Is Huntress?
Huntress is the leading cybersecurity partner for small and mid-sized businesses (SMBs) and the Managed Service Providers that support them. Combining the power of the Huntress Managed Security Platform with a fully staffed 24/7 Security Operations Center (SOC), Huntress provides the technology, services, education, and expertise needed to help SMBs overcome their cybersecurity challenges and protect critical business assets. By delivering a suite of purpose-built solutions that meet budget, security, and peace-of-mind requirements, Huntress is how SMBs defend against today’s cyber threats.
As long as hackers keep hacking, we keep hunting.
Who Uses Huntress?
Huntress helps MSPs and IT Teams secure their endpoints, level-up their security expertise, and sleep better at night.
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Huntress
Reviews of Huntress
Excellent Product, Excellent Support, Excellent Price
Pros:
Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful.
Cons:
Would love for it to integrate with Defender for Business instead of just the free Windows Defender.
Alternatives Considered:
Great MDR product for MSPs
Comments: It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy.
Pros:
-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market.
Cons:
It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them.
Huntress Labs Response
3 years ago
David, thanks for the review! We try to keep our partners at the center of our roadmap and love hearing that we're well suited for MSPs and their end customers. We've got some solid new capabilities shipping this year that'll help you deliver even more value to clientsstay tuned :)
Huntress EDR - Easy setup to get started
Pros:
The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world.
Cons:
I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one.
Easy to setup, easy to maintain, easy to rollout.
Pros:
Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be.
Cons:
Notifcations could be slightly better if i have to name one thing.
Alternatives Considered:
One of the best Security tools we use
Comments: Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy.
Pros:
Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier.
Cons:
There is nothing I don't like about Huntress.
Huntress Labs Response
3 years ago
Thanks so much for the comments! We appreciate your partnership and are glad to hear we play a key role in your security stack.