15 years helping Australian businesses
choose better software
Huntress
What Is Huntress?
Huntress is the Managed Security Platform built for the 99%. With a powerful suite of endpoint protection, detection and response capabilities - backed by a team of 24/7 human threat analysts, Huntress helps MSPs and MSSPs to protect their clients from malicious actors. The platform includes Ransomware Canary file alerts, Managed Antivirus for Microsoft Defender, Host Isolation to stop the spread of critical attacks and External Recon for attack surface reduction.
Who Uses Huntress?
Huntress helps MSPs and MSSPs secure their customers, level-up their security expertise and sleep better at night.
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Reviews of Huntress
Excellent Product, Excellent Support, Excellent Price
Pros:
Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful.
Cons:
Would love for it to integrate with Defender for Business instead of just the free Windows Defender.
Alternatives Considered:
Great MDR product for MSPs
Comments: It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy.
Pros:
-The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market.
Cons:
It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them.
Huntress Labs Response
2 years ago
David, thanks for the review! We try to keep our partners at the center of our roadmap and love hearing that we're well suited for MSPs and their end customers. We've got some solid new capabilities shipping this year that'll help you deliver even more value to clientsstay tuned :)
I couldn't do my job without it
Comments: Outstanding! A+++ I simply couldn't do my job without Huntress. I rely on daily and is almost always opened and in use.
Pros:
Easy, simply to understand and navigate GUI. Highly intuitive and responsive agent with real-time reporting and next level support when you need it most.
Cons:
Lack of merch. The only real problem I have with Huntress is the fact I can't display my support and use of the application in the real world. That's how good it is.
Huntress EDR - Easy setup to get started
Pros:
The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world.
Cons:
I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one.
Alternatives Considered:
One of the best Security tools we use
Comments: Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy.
Pros:
Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier.
Cons:
There is nothing I don't like about Huntress.
Huntress Labs Response
2 years ago
Thanks so much for the comments! We appreciate your partnership and are glad to hear we play a key role in your security stack.
