17 years helping Australian businesses
choose better software
What Is Addressfinder?
Start enjoying accurate address data, all the time.
Speedy, accurate, and dependable address autocompletion and address verification. Cut back on misdeliveries, form, and cart abandonment with our 100% verified postal address autocomplete. Or, clean up your entire address database with bulk API address verification. Join thousands of companies across Australia and New Zealand who trust AddressFinder for their address capturing and cleansing solution.
Who Uses Addressfinder?
Online Retailers | Government Agencies | Service Providers/Connectors (Internet, Electricity, Gas, Health) | Digital Agencies
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Reviews of Addressfinder
Great Product
Comments: Great experience
Pros:
Easy to use with quality results. Great customer support whenever we've used it. Flexible plans that can scale up and down as needed.
Cons:
Nothing to date that we've found that is not provided.
Addressfinder Response
3 years ago
Hi Jeremy, thank you very much for the positive feedback. It is awesome to hear that you have found the integration to be easy and have received great support from us. Thank you again and we are grateful to have you as a valued customer.
Highly integrated, responsive and accurate Australian address validation functionality
Comments: New clients are onboarded faster using AddressFinder. As for existing clients, it is also easier to make changes to their addresses. Invoicing was also made easier as clients' addresses were always accurate and valid. Less time/effort/resources are spent fixing records that had been rejected by federal government systems due to incomplete/invalid addresses. As a result, the ROI was very high and all costs paid are recouped within a few months.
Pros:
The integration with our organisation's Dynamics 365 platform was easy to achieve and the support provided was excellent as well as efficient and responsive. Once implemented, accessing addresses was fast and easy for users to learn to access. This provide various internal functions (eg, Finance, Marketing, Customer Experience Team, etc) with the knowledge that clients addresses were accurate at all times. Lastly, it also ensured that time/resources were not wasted when uploading records to a federal government's systems (ie, to fix records that had been rejected on the basis that addresses were incomplete/inaccurate/etc).
Cons:
I cannot think of anything that I don't like about this software.
Addressfinder Response
3 years ago
Hi Michael, thank you very much for such detailed and positive feedback. It is fantastic to hear that you were well supported through the integration process and to hear about the benefits you have found AddressFinder has brought your organisation. We are very grateful to have you as a valued customer :)
Excellent component that works well.
Comments: We use Address Finder in a number of custom applications. We have never had an issue or complaint from a customer.
Pros:
Great Product. It just works as advertised!
Cons:
We have had no problems with Address Finder.
Zero support
Comments: Very bad, they can`t support their own product
Pros:
Nothing as it doesn`t work, no one at addressfinder knows anything about the installation in a magento site
Cons:
My developer tried to install the international addressfinder in my magento store, he couldn`t get it to work and addressfinder told him they can`t help. What sort of company has zero support for their product. addressfinder thats who.
Addressfinder Response
7 days ago
Hi Peter, Thank you for sharing your feedback. I’m sorry to hear that we didn’t meet your expectations regarding integration support for your Magento website. I completely understand your concerns. After reviewing our responses, I can confirm that the support you received fell short. Our service currently lacks support for international addresses within Magento, and I apologise for the incorrect information you were given. We’ve taken your feedback seriously and will use it as a learning opportunity. I can also confirm that we’ll be prioritising development to enhance our Magento plugin with international datasets. To clarify things: - The Addressfinder plugin for Magento is currently limited to only use NZ and AU address data. - It’s in our pipeline for next year to improve this plugin and include international address data. Please feel free to reach out if there’s anything further we can assist you with. Thank you, Ronja Customer Experience Manager at Addressfinder
Perfect Solution for quickly adding a clients address details to any online form.
Comments:
Filling in Quotes can be tiresome for clients and even lead to a strong bounce rate from the online Quote forms.
Having address details auto fill data from a few keystrokes and easy selection of client address from pull down menu addresses one of the main concerns for clients.
1. Client Effort is minimised.
Furthermore,
- No spelling mistakes and need for self correction when filling in address
- Addresses will be more accurate
This is a great implementation for any Online Form that requires an address from a client or user.
Pros:
Easy to implement, support service was free and friendly the whole way through making it a stress free implementation.
Cons:
Would likely rely on customer service per installation as i perform the task infrequently across a number of websites. However the support is so fast and helpful its really better than even doing it all on my own anyway.
Addressfinder Response
2 years ago
Hi Shane, thank you so much for your kind words. We are glad to hear that you have received quick and helpful support, and that you are finding benefits from using AddressFinder. Thank you again, we really appreciate you leaving a review for us.
Awesome System - Awesome Support
Comments: The support has been excellent, the team responded quickly to my query, and even within a day had deployed a minor bug fix to there system, which I found incredibly fortunate for.
Pros:
I loved the ease of implementation, including the documentation and available software, particularly with WooCommerce. We faced daily errors with Australia Post address errors via the API, delivery errors and incomplete addresses. I researched and found AddressFinder and tested and then implemented to production and we have seen a major reduction in these address problems, which is fantastic for our business, and work flow. We are a small growing business, and this solution fits for purpose for us, and my customers.
Cons:
Not much! It is pretty good out of the box.
Great product
Pros:
AddressFinder was quick and easy to set up and does a great job at verifying addresses world wide on our checkout
Cons:
The error message that came up, turns out we were on the wrong plan.
Industry Leading Addressing service
Pros:
Highly accurate and always current data, packaged in a solution that is easy to consume. Excellent leadership and customer service with AF and never had an issue with the reliability and availability of our integrations.
Cons:
There is nothing that comes to mind, the software and service is excellent.
It is doing a good job for some non-profits who need accurate addressing for postal.
Comments: The team have been super helpful with support for getting this working with CiviCRM
Pros:
NZ product :-) We signed up when they were only doing NZ, which was all we needed then. Since then they have added a bucket load of new features which means we can also use this for US-based clients using CiviCRM
Cons:
We had to build the integration for this to work with CiviCRM but that is not a complaint - just a fact of life.
Great Product for Address Validation
Pros:
ease of implementation, great service , good team
Cons:
an app for shopify would be nice , however this is not practical on the shopify side
AddressFinder
Comments: Data is accurate
Pros:
Has reduced the amount of incorrect or doubled up addresses entered into our CRM
Cons:
Only web base integration not via API, have the option to use directly into the CRM would be helpful
Addressfinder Response
3 years ago
Thanks for the review and we are glad to hear you have improved data accuracy as a result of using the service. We do actually provide access to the services via direct API but this feature is not available on the Free Plan. Get in touch with us at [email protected] and we can provide you with access to the direct APIs.
well working product
Comments: Easy to set up and works very well. Support is great if required.
Pros:
It works well for NZ and Australia including PO boxes.
Cons:
There is nothing to complain about except maybe the price could be lower.
Serves the purpose
Pros:
Verified addresses that takes away manual mistakes in addresses, widget is also handy that get you get going quickly.
Cons:
JavaScript's integration could be better in form of NPM package.
Addressfinder Response
3 years ago
Hi Perdeep, thank you very much for your review. Our team will look into NPM package options. Should you have any questions about the development of this in the future, please get in touch with our support.
Easy to use
Pros:
Anything that makes completing an on-line form easier has got to be good! Many of our long-term customers have commented that it's so much easier since we implemented Address Finder on our new website.
Cons:
I haven't had any issues to date.
Integration with our application
Pros:
Software was easy to integrate and get something running easily. Good structured addresses that we could use, including the unique identifiers
Cons:
Not being able to find all addresses and some addresses not having GNAF ids
Great support
Pros:
Out team have found it quick and easy to integrate AddressFinder into our address verification process. When faced with a recent issue the support was lightning fast at identifying the cause and providing a detailed and clear explanation outlining the easy change we needed to fix our issue...great service
Cons:
We have nothing to note as yet to complain about
Great customer support!
Comments: The customer support went above and beyond!
Pros:
The geolocation works really well with Australian addresses! I had used google places api before and it wasn't picking up unit numbers of some addresses which made it kind of unusable. The best part was the support! Matt was fantastic, and helped me implement address finder into my website!
Cons:
It is more expensive then other options (Google Places), but probably worth it due to its accuracy. It still has WIP integrations with popular form software, which means I need help getting it set up as a non-technical user (gravity forms in this case).
Good product
Comments: Really good, will use it on our other websites in the future.
Pros:
Easy to install and apply on our Magento 2 system.
Cons:
Nothing found yet. Maybe they should give some discounts for long-time customer :)
Best Set Up Support Ever
Comments: Worked with MANY software providers over the years, never with one that was so focussed on fixing set up issues.
Pros:
Support at set up was amazing even with our challenging integration requirements. No problem was too much until it worked 100%. Then they checked in after a week to confirm it was all still good.
Cons:
Had a few addresses that didn't match - new estates - but dont think that is their fault....
Essential Service
Comments: Automation and accuracy of customer details
Pros:
This software is critical to our business flow. It ensures our customer address data is accurate as our systems are automated
Cons:
Nothing. The support is amazing and is setup how we need it it for our location
Addressfinder Response
3 years ago
Hi Anthony, thank you very much for such positive feedback. We are delighted to hear that we have helped you improve your business flow and customer experience. Thank you again for your review and for choosing AddressFinder for your address verification needs.
Excellent solution to verifying Australian Addresses
Comments: very happy
Pros:
great documentation, very helpful and responsive customer support. The integration also works with many different platforms. I am happy that they have developed a gravity forms integration option.
Cons:
I think the low end tier pricing could be better if it allowed a higher rate of looks up included in it.
Good product - saves time and increases conversions
Pros:
Easy to use and the integration was easy with Woocommerce
Cons:
Can't really think of any as it's a pretty straightforward product.
Easy and Reliable
Comments: Simple, straight forward.
Pros:
We needed something simple to verify addresses that we had already gathered for a mail out. Address Finder created exactly what we needed. Simple and easy to use
Cons:
Nothing comes to mind. Overall we only use a simple feature that hasn't go a downside.
Address Finder
Pros:
Works Well. Makes customer filling out addresses easier and accurate.
Cons:
Nothing comes to mind. Or anything that I know about
AddressFinder
Comments: This plugin did not initially work with my theme but the team at AddressFinder worked hard to fix this issue and I'm happy to say this works perfectly now.
Pros:
Once integration was sorted, this works well for our customers.
Cons:
This plugin did not initially work with my theme.