--- description: Learn more about Upper price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upper Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/20007/fleet-management/software) > [Upper](/software/1012122/upper) # Upper Canonical: https://www.capterra.com.au/software/1012122/upper Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/1012122/upper?page=2) > Transform your route planning with Upper Route Planner. Seamless deliveries made possible for every business size. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Upper? Ideal for businesses managing deliveries, from local shops to large-scale enterprises, including food delivery, pharmacies, healthcare, eCommerce, waste management \& services requiring scheduling\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Upper ## Commercial Context - **Starting Price**: USD 40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Our pricing is structured on a per-user, per-month subscription model, with both monthly and annual billing options available to provide flexibility based on business needs. For customers choosing monthly billing, pricing starts at $50 per user per month for the Starter plan, $60 per user per month for the Professional plan, and $89 per user per month for the Optimize plan. The Enterprise plan is custom-priced based on operational requirements. For customers selecting annual billing, discounted rates apply. Annual pricing is $40 per user per month for Starter, $48 per user per month for Professional, and $71 per user per month for Optimize (billed annually). Enterprise annual pricing is customized depending on scale, integration needs, and support requirements. Each tier increases routing capacity and feature access. Plans scale from 250 stops per route to 3,000+ stops per route and unlock advanced capabilities such as live GPS tracking, proof of delivery, AI-powered driver assignment, workload and distance optimization, compliance tools, API access, custom integrations, and dedicated support options. This tiered pricing model allows businesses to select a plan based on delivery volume, operational complexity, and automation requirements, with the flexibility to upgrade as their operations grow. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more ## Features - Alerts/Notifications - Delivery Tracking - Dispatch Management - GPS - Live Driver Tracking - Maintenance Management - Mobile Access - Performance Metrics - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Status Tracking ## Integrations (7 total) - Google Maps - Google Sheets - GrazeCart - Shopify - WooCommerce - Zapier - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.capterra.com.au/directory/20007/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.capterra.com.au/directory/20007/fleet-management/software) - [Route Planning Software](https://www.capterra.com.au/directory/30944/route-planning/software) - [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software) ## Alternatives 1. [Spoke](https://www.capterra.com.au/software/210604/Spoke) — 4.8/5 (105 reviews) 2. [Curri](https://www.capterra.com.au/software/1073151/Curri) — 4.8/5 (88 reviews) 3. [OptimoRoute](https://www.capterra.com.au/software/161579/optimoroute) — 4.6/5 (248 reviews) 4. [Elite EXTRA](https://www.capterra.com.au/software/131389/elite-extra) — 4.7/5 (356 reviews) 5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "For the price it can’t get much better" — 3.0/5 > **Monica** | *17 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 3.0/10 > > **Pros**: It works well for the most part, the features of photos, notes and time logging stops is wonderful. > > **Cons**: Sometimes it randomly changes routes and it’s not efficient at all and makes no sense why there was a change when no stops have changed. It also doesn’t always show the address properly and takes us to an entirely wrong area. ----- ### "Highly Recommend" — 5.0/5 > **James** | *17 April 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use and it doesn't slow down my day. > > **Cons**: I wish it had better note-taking abilities at each stop. Reporting could be a touch more detailed. > > Love it. It does 90% of what I need to do daily. ----- ### "Can’t be more happier and delighted with Upper’s ease of use\!" — 5.0/5 > **Shubham** | *23 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner. > > **Cons**: However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once. > > Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless. ----- ### "Upper Delivers on Usability and Efficiency for Small Businesses" — 5.0/5 > **Jitesh** | *23 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The real standout with Upper is how easy it makes route planning, saving us a lot of headaches. The ability to integrate seamlessly with our existing CRM tools has really helped keep everything in sync. Also, the GPS tracking feature is incredibly precise, giving us peace of mind about where our deliveries are at any time. The batch upload feature is another lifesaver, allowing us to handle large orders effortlessly. > > **Cons**: The cost can be a bit of a stretch for us as we're still growing, and sometimes the feature set is more complex than we need. Occasionally, the interface can be a bit glitchy, particularly when updating large sets of data. And while I love the customization options, they can be a bit daunting to set up correctly the first time around. > > My experience with Upper has been overwhelmingly positive. The intuitive design and comprehensive features have streamlined our delivery process, increasing overall productivity of our driver team. Their support team is also very proactive, which helps a lot whenever issues arise. ----- ### "Worth Pricing For Its Range of Features." — 5.0/5 > **Puru** | *23 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge. > > **Cons**: Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features. > > It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:) ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/1012122/upper?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1012122/upper) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data