--- description: Learn more about Momence price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Momence Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Virtual Event Software](/directory/32017/virtual-event/software) > [Momence](/software/1011898/ribbon) # Momence Canonical: https://www.capterra.com.au/software/1011898/ribbon Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1011898/ribbon?page=2) > Momence gives your gym or studio scheduling, communication, reporting, payment, and automation tools to save time \& increase revenue. > > Verdict: Rated **3.9/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Momence? Online Teachers, Instructors, Creatives, Studios, Gyms, and Fitness Clubs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 76 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Momence ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: We offer four pricing tiers - Momence Light - Free plan - Access to all features except SMS messaging + 5% transaction fee per ticket. Momence Basic - $20/mo - Access to all features + SMS messaging + 1% transaction fee per ticket. Momence Pro - $60/mo - Access to all features + SMS messaging + zero transaction fees. Momence Custom - Custom Pricing - Access to all features + SMS messaging + zero transaction fees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Tracking - Alerts/Notifications - Appointment Management - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database - Communication Management - Customisable Branding - Customisable Forms - Customizable Templates - Dues Management - Email Marketing - Event Management - Exercise Library - Fitness Plan - For Yoga/Pilates Studios - Live Streaming Software - Marketing Automation - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Point of Sale (POS) - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Staff Management - Student Management - Team Management - Visitor Management - Website Integration ... and 6 more features ## Integrations (8 total) - ClassPass - PayPal - Shopify - Squarespace - Stripe - Webflow - Wix - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Virtual Event Software](https://www.capterra.com.au/directory/32017/virtual-event/software) ## Related Categories - [Virtual Event Software](https://www.capterra.com.au/directory/32017/virtual-event/software) - [Personal Training Software](https://www.capterra.com.au/directory/30807/personal-trainer/software) - [Pilates Studio Software](https://www.capterra.com.au/directory/30966/pilates-studio/software) - [Dance Studio Software](https://www.capterra.com.au/directory/30542/dance-studio/software) - [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software) ## Alternatives 1. [Mindbody](https://www.capterra.com.au/software/40229/mindbody) — 4.0/5 (2990 reviews) 2. [Daxko Operations](https://www.capterra.com.au/software/148388/daxko-operations) — 4.5/5 (180 reviews) 3. [WellnessLiving](https://www.capterra.com.au/software/145039/wellnessliving) — 4.4/5 (610 reviews) 4. [ClubRight](https://www.capterra.com.au/software/160550/club-right) — 4.8/5 (187 reviews) 5. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3635 reviews) ## Reviews ### "DO NOT USE MOMENCE" — 1.0/5 > **Brian** | *19 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing, it has only increased our workload instead of reducing it\! Nothing works and we have to fix issues daily. > > **Cons**: The lack of support. They send you token emails saying they will support you for fixes and don't. They over promise and under deliver. Terrible company to deal with, terrible product to use. > > TERRIBLE. I wish I had the past 4 months of my life back and I know no one who likes it. They lock you into a 12 month contract and basically extort money from you. ----- ### "Signed up to a trap." — 1.0/5 > **Simone** | *23 April 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Great interface and software. User-friendly for both staff and employees, well designed. The app is great but it's very expensive to use stripe for payments. it's 2.3% of turnover. Nonetheless kind of good. > > **Cons**: The support is close to useless. They promised the world. (We were we clubfit and we went to Momence with \[sensitive content hidden\] and the team, promising a seamless support, but the only seamless thing is the 2k a month they take out of our bank account. They staffed up the migration, facebook and leads didn't match correctly and still today it's a mission to get help with anything that is not already in the self help question. > > great as long you don't need anything from the staff. ----- ### "Focus on your people, while Momence covers the rest." — 5.0/5 > **Jena** | *24 March 2025* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: My front desk team loves its ability to have anyone on my team communicate with clients and we can all see the history. This allows our team to streamline our efforts and the client feel well taken care of. They also appreciate how easy the POS is and the accuracy of payment processing. I also love its integration with META and Google for our Marketing efforts (Leads Funnels, Analytics, integrated forms, etc.) The Teachers love it for the Substitution feature, How it seamlessly integrates into their Google Calendars, and how they can verify the accuracy of their payroll. > > **Cons**: The bookkeeping function is not helpful because you don't really need all that transactional detail in your books. If you need to see where the revenue is coming from, you can just pull up the reports in Momence. > > The transition from Mindbody to Momence happened over 1 weekend transferring the data of over 20,000 customers. I was very impressed. I love how my team can use the customer support function instead of coming to me. And since converting, we have been able to hit all of our benchmarks. As a business owner, tools like this help our organization focus on creating high quality service and better customer care. ----- ### "Growing, developing company" — 4.0/5 > **Whitney** | *18 December 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I love that they are actively developing it and constantly have new features available > > **Cons**: I recently had to downgrade due to change in my studio. What they promised me a few months ago ended up being incorrect by the time of my downgrade to the basic plan > > It is worth it if you're paying for it, but it became much more difficult to find value in it in the basic plan ----- ### "Good software, very poor support when it matters most." — 3.0/5 > **Chase** | *29 April 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Fairly priced at $250/month for what it offers. The software is straightforward to learn and easy to navigate once you know the backend. Class booking works well, and the custom intake questions are genuinely useful for segmenting a diverse client base. As a site plugin it looks clean and professional. > > **Cons**: A payment capture failure caused transactions to appear successful at checkout while nothing was actually collected on the studio side — yet charges appeared on my clients’ end. My staff had no way of detecting this. I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week. Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented damage claim, the billing team offered fixed compensation, refused escalation, and closed the conversation. For a platform whose core function is processing payments, this fell significantly short. The external booking page also feels inconsistent with the rest of the site experience. This is not the first time I’ve encountered reliability issues with the platform. > > Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid. However, when a critical failure occurred it became clear the support infrastructure hasn’t kept pace with the platform’s growth. Small business owners depend on their software working reliably and on being taken care of when it doesn’t. On both counts, Momence fell short when it mattered most. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1011898/ribbon?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1011898/ribbon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data