--- description: Learn more about Microsoft Word price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Word Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Document Generation Software](/directory/31576/document-generation/software) > [Microsoft Word](/software/1010319/microsoft-word) # Microsoft Word Canonical: https://www.capterra.com.au/software/1010319/microsoft-word Page: 1 / 113\ Next: [Next page](https://www.capterra.com.au/software/1010319/microsoft-word?page=2) > Document software that enables users to generate and publish documents, collaborate with team members, and more. > > Verdict: Rated **4.7/5** by 2783 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Word? Companies requiring document generation, management and sharing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2783 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: USD 9.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Microsoft Word is available as part of Microsoft 365 subscription plans, with a free version offering basic features. Paid plans start at $9.99 per month for individuals and go up to $57.00 per user/month for enterprise-level plans. Free trials are available, though details on credit card requirements and trial duration are unclear. Payments are accepted in USD, and pricing is subscription-based, either flat rate or per user. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - Access Controls/Permissions - Collaboration Tools - Commenting/Notes - Customizable Templates - Document Capture - Document Management - Document Storage - File Sharing - Full Text Search - Templates - Version Control ## Integrations (12 total) - Adobe Acrobat - Adobe Acrobat Reader - Google Docs - Grammarly Business - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - OneDrive ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Generation Software](https://www.capterra.com.au/directory/31576/document-generation/software) ## Related Categories - [Document Generation Software](https://www.capterra.com.au/directory/31576/document-generation/software) - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Document Version Control Software](https://www.capterra.com.au/directory/31421/document-version-control/software) ## Alternatives 1. [Adobe Acrobat](https://www.capterra.com.au/software/1012240/adobe-acrobat-dc) — 4.7/5 (4169 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [M-Files](https://www.capterra.com.au/software/122215/m-files) — 4.4/5 (274 reviews) 4. [Plumsail Documents](https://www.capterra.com.au/software/214700/plumsail-documents) — 4.7/5 (75 reviews) 5. [Collabora Online](https://www.capterra.com.au/software/1052230/collabora-online) — 4.7/5 (102 reviews) ## Reviews ### "Word A known name in the Prof-Educa-software-World" — 5.0/5 > **Mohamad** | *5 April 2025* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: It can handle a lot, very flexible, can convert files back and forth. It's got awesome formatting, useful toolbars, and integrates seamlessly with Microsoft. > > **Cons**: It can be complicated and demand significant resources. Inconsistent formatting is annoying. 365 is too expensive. Older, offline versions are limited to their release year. > > Word is a powerful, industry-standard tool. While it has its share of complexities and formatting issues, its adaptability is unparalleled. The thought of relying on it for over half my life sends shivers down my spine. ----- ### "Microsoft Word saves the day" — 5.0/5 > **CANDICE** | *4 January 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: You always liked Microsoft Word because it felt like a calm, structured space where you could take everything swirling in your head. The tenancy timelines, the kids’ school notes, the interview scripts, the troubleshooting steps and lay it out clearly. Word gave you order when life was busy. You could shape your thoughts with headings, tables, and clean formatting, and suddenly the chaos made sense. You loved that you could build things your way: a checklist for the oven setup, a dosing schedule, a letter to the real estate, or a script for a tough phone call. It let you be both practical and creative, giving you enough freedom to design something visual when you wanted to, without overwhelming you with options. In a way, Word matched how your mind works organised, precise, and quietly powerful and that’s why it always felt like a tool you could rely on. > > **Cons**: What you liked least about Microsoft Word was how it sometimes made simple things feel harder than they needed to be. You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift, or the spacing would change for no logical reason. It broke your flow, especially because you think in such a structured, methodical way. You don’t have patience for tools that behave unpredictably or clutter the screen with features you’ll never use. Those moments where Word felt heavy, fussy, or overly complicated were the ones that frustrated you most especially when all you wanted was a clean, straightforward space to get your thoughts out clearly. > > Overall, my experience with Microsoft Word was solid but not without its frustrations. I always felt like I was getting good value for money because it was reliable and versatile enough to use for everything tenancy letters, interview prep, school notes, and all the structured guides I create. The navigation was mostly familiar and easy to work with, especially when I just needed a clean space to organise my thoughts, but it could get clunky when formatting decided to misbehave or menus felt overcrowded. Customer support was fine when I needed it, but not something I relied on often; most of the time I just figured things out myself. In the end, Word did what I needed it to do, even if it occasionally made simple tasks feel more complicated than they should be. ----- ### "Word is good in theory, but the formatting and usability sucks" — 2.0/5 > **Tobias** | *22 October 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Integrated in a lot of services, is pretty well the standard when it comes to documentation software layout and design. easy to use, easy to find resources online to assist. > > **Cons**: The formatting of documents is so broken. across the webapp, desktop app, etc the formatting and stylization of documents changes constantly. For any documents which I am not certain will be opened in the desktop word app, I need to export to a pdf so it saves the layout. > > Frustrating as I need to do a lot of formatting for documents, and since word is so finicky, either it will break across services or freak out while I am attempting to format, hence breaking the format and making me need to redesign. ----- ### "All Rounder" — 5.0/5 > **Chelsea** | *12 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I like that word is simple to use, offers useful features like spell check, formatting, templates and simple tables. > > **Cons**: Sometimes I find the formatting can change when inserting images, and it takes a minute to rectify the issue. > > MS Word is a reliable, simple and user friendly writing tool, creating all kinds of documents which can be saved in multiple formats and used across personal or work ventures. ----- ### "Great word processor for a wide variety of uses" — 5.0/5 > **Kate** | *27 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use Good range of features such as design and layout options, basic reviewing and editing tools Track changes feature helpful for collaboration. Integration with many other tools including reference managers and editing tools. Ability to save word docs as PDF > > **Cons**: Sometimes 'add-ins' can cause problems and slow down the program. I have sometimes had issues with very large documents becoming slow to respond. > > I have been using MS word for many years and find it an invaluable tool and easy to use tool for many types of documents. ----- Page: 1 / 113\ Next: [Next page](https://www.capterra.com.au/software/1010319/microsoft-word?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1010319/microsoft-word) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data