---
description: Learn more about Dialpad Ai Contact Center price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad Ai Contact Center Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Dialpad Ai Contact Center](/software/1000762/dialpad-contact-center)

# Dialpad Ai Contact Center

Canonical: https://www.capterra.com.au/software/1000762/dialpad-contact-center

> Dialpad Ai Contact Center software improves customer experience and agent effectiveness, resulting in better conversations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Dialpad Ai Contact Center?

Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

## About the vendor

- **Company**: Dialpad
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 80.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Dialpad for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Routing
- Call Recording
- Call Routing
- Chatbot
- Computer Telephony Integration
- Dashboard
- For Sales Teams/Organizations
- Multi-Channel Communication
- Sales Activity Management
- Scheduling
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)
- [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.au/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Dialpad](https://www.capterra.com.au/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
4. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Squaretalk](https://www.capterra.com.au/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1000762/dialpad-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/300449/Dialpad-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1000762/dialpad-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1000762/dialpad-contact-center> |
| en-CA | <https://www.capterra.ca/software/1000762/dialpad-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1000762/dialpad-contact-center> |
| en-IE | <https://www.capterra.ie/software/1000762/dialpad-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1000762/dialpad-contact-center> |
| en-IN | <https://www.capterra.in/software/1000762/dialpad-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1000762/dialpad-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1000762/dialpad-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1000762/dialpad-contact-center> |
| fr | <https://www.capterra.fr/software/1000762/dialpad-contact-center> |
| fr-BE | <https://fr.capterra.be/software/1000762/dialpad-contact-center> |
| fr-CA | <https://fr.capterra.ca/software/1000762/dialpad-contact-center> |
| fr-LU | <https://www.capterra.lu/software/1000762/dialpad-contact-center> |

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