--- description: Learn more about Emburse Expense Professional price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Emburse Expense Professional Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Expense Report Software](/directory/30559/expense-report/software) > [Emburse Expense Professional](/software/99984/certify-travel-expense-management) # Emburse Expense Professional Canonical: https://www.capterra.com.au/software/99984/certify-travel-expense-management Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/99984/certify-travel-expense-management?page=2) > Cloud-based expense management software designed for mid-to-large enterprises that helps manage spend, create reports, and more. > > Verdict: Rated **4.7/5** by 1283 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Emburse Expense Professional? Midsize organizations count on Emburse Professional to deliver intuitive travel and expense management solutions with configurable spend controls and a user-friendly experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1283 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Emburse - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, New Zealand, United Kingdom, United States ## Features - Approval Process Control - Approval Workflow - Audit Trail - Categorisation/Grouping - Compliance Management - Corporate Card - Customisable Dashboard - Data Connectors - Data Import/Export - Expense Tracking - Mobile Receipt Upload - Multi-Currency - Real-Time Reporting - Receipt Management - Reimbursement Management - Reporting & Statistics - Search/Filter - Spend Analysis - Spend Control ## Integrations (13 total) - AmTrav - Dynamics 365 - Insperity - Lyft Business - NetSuite - Paycor - QuickBooks Desktop - QuickBooks Online - Sage Intacct - Salesforce Sales Cloud - TripLog Mileage Tracker - UKG Pro - Uber for Business ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software) ## Related Categories - [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software) - [Spend Management Software](https://www.capterra.com.au/directory/31817/spend-management/software) - [Reporting Tools](https://www.capterra.com.au/directory/30053/reporting/software) ## Alternatives 1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3273 reviews) 2. [webexpenses](https://www.capterra.com.au/software/140646/webexpenses) — 4.5/5 (1105 reviews) 3. [SAP Concur](https://www.capterra.com.au/software/380/concur-expense) — 4.3/5 (2240 reviews) 4. [Expensify](https://www.capterra.com.au/software/97594/expensify) — 4.5/5 (1316 reviews) 5. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) ## Reviews ### "Outdated tool that will cost you 50% after the 1st year" — 1.0/5 > **Julia** | *5 November 2024* | Computer Hardware | Recommendation rating: 0.0/10 > > **Pros**: it allows more customised fields than most expense reporting software, although the lists need to be updated manually (no direct NetSuite integration). this is where the pros end. the sales promised a lot but delivered very little after all > > **Cons**: users report the software is not user-friendly or intuitive, it takes a while to get used to the interface. we had multiple complains that the data users populate or upload is not saved, the system is clanky. the sales promised that they will set up automatic file pick up from Emburse's SFTP to upload to NetSuite but when it came to implementation, they said that they only export the file, and do not provide a NetSuite script for uploading it. Hence, there's no automation/integration for NetSuite and the sales was misleading. Implementation has been painful, as we required some customisation and the Emburse specialist just wanted to do 'out-of-the-box' and kept little record of the requirements. We had to test and re-test many times, and once a bug has been fixed, the same bug will pop up after the next bug is fixed. the implementation fee was high and we had to do most of the job ourselves. > > terrible. on top of all the technical issues during implementation and launch, after a 1 year contract Ebmuse hiked up the prices by 48% (FOURTY EIGHT\!) and switched from monthly to annual payment, no notice\! As an alternative they offered to cancel the contract at 90 days notice, ultimately leaving us with no time to find an alternative and go through another implementation. No negotiation or improvement to the system. Outrageous\! ----- ### "Needs a better transition to other platforms" — 3.0/5 > **Morgan** | *16 January 2025* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Simple to navigate system and customer service was acceptable > > **Cons**: Transition to program was not concise and needs improvement > > I chose a different expense provider due to implementation issues ----- ### "Certify" — 5.0/5 > **Greg** | *14 December 2018* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: I really like ease of submitting receipts and how the app can auto fill fields. Easy to do and our end users don't have to keep up with the physical receipts. > > **Cons**: I've notice that a few of our users who are technology challenged had problems learning how to use the app. > > It has been great app that has reduced problems with users submitting receipts at the end of the month. Now, they can do it as soon as they get one and not worry about it. ----- ### "Not worth the billing troubles" — 2.0/5 > **Verified Reviewer** | *20 March 2026* | Recreational Facilities & Services | Recommendation rating: 3.0/10 > > **Pros**: Once it is set up it works well, and the set-up was well supported. I wouldn't say it's very intuitive, I needed the set-up person, but they were great to work with. It's pretty powerful with a lot of customization. > > **Cons**: Very expensive for a small business, designed for people with more users. I don't like that it doesn't import invoices/receipts into Quickbooks online, so if you leave Emburse you leave all of the receipts behind. There are a lot of weird bugs. For instance, if you split an expense, you have to do the math on it, it doesn't just put amount remaining on the next splits. > > Terrible billing systems and teams. They didn't communicate our renewal or send us an invoice for about 9 months after our renewal date. Our team and needs had significantly downsized and they were very non-responsive in discussing the bill. I would not recommend Emburse. Ironically customer service / tech support was if I had a problem was very good, but it took literal months to get email responses to our billing issues. ----- ### "Great expense management system\!" — 4.0/5 > **Verified Reviewer** | *11 September 2025* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Good details that allow you to initiate your pre-approval request. Get updated credit card transaction information. Very easy to reconcile and upload supporting documentation for review and final payment disbursements. > > **Cons**: Does take a little time to understand how to format and submit requests and charge reconciliation, but not a bad system to use\! > > Great support from organization and customer service support throughout the school year. Helps track and monitors expense transactions and allows to stay informed on daily transactions. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/99984/certify-travel-expense-management?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/99984/certify-travel-expense-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data