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About Acumatica Cloud ERP
Acumatica Cloud ERP offers robust solutions for small and mid-sized companies who want to improve performance with real time insights.
According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.
The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.
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Alternatives Considered:
A good Cloud ERP solution
Pros:
When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.
Cons:
Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.
Effective ERP for e-commerce companies
Comments: Operating in the cloud provides us with numerous advantages, including accessibility from anywhere with an internet connection, scalability, and automated upgrades; it is a vital ERP solution in our everyday operations.
Pros:
We've been able to increase our customer base, order volume, and inventory thanks to Acumatica. Work that doesn't have any problems can be processed fast thanks to automation, and problems that need human intervention can be brought to light as soon as possible. Our stock is more precise than ever before.
Cons:
It's highly adaptable to the needs of any business, but tailoring it took us a long time, and the licensing, modification, and upkeep costs can add up to a lot, making it difficult to implement for startups.
Controller
Comments: It has been good. Reports are my only sore spot.
Pros:
User friendly. Ease of using. All around great product.
Cons:
Reports could be a little more user friendly and should be able to create new ones a little easier than we can at this time. Need to much support to create specialty reports. Sales tax reports should be a standard report for all companies.
Alternatives Considered:
If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica
Comments: The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.
Pros:
At this time...Nothing. Internally we call it Crapmatica.
Cons:
Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.
Acumatica Response
last year
Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?
Acumatica - Robbins
Comments: Overall we have had a very good experience using the Acumatica software.
Pros:
The system is very user friendly. Most of the screens have the ability to download to excel.
Cons:
The financial reporting could be improved. We are using the Velixo add on which gives us much more flexibility.
Acumatica, the incredible ERP system
Comments: I enjoy being a part of the Acumatica community, and I find their ability to automate processes through business events, import scenarios, and workflows using low- or no-code to be particularly impressive.
Pros:
When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements.
Cons:
This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future.
Best of the bunch.
Pros:
Search functionality UI Agility Configuration options
Cons:
Cumbersome - Some modules don't deliver utility Difficult to adopt without the correct partner. Support is slow.
Acumatica is a growing and disruptive player in the ERP market
Comments: Acumatica is a growing and disruptive player in the ERP market
Pros:
Pace of new development and available functionality
Cons:
Upgrade Complexity and requirement for customisation for workflow changes
Acumatica Response
3 weeks ago
Thank you, Nicholas. We are thrilled to hear that Acumatica is meeting your needs and helping your business. Your review is very much appreciated.
Flexibility and customizable
Comments: we are able to communicate to 3rd party application i.e Power Bi which establish details data analysis, and we are also getting data from our own database application through customized API.
Pros:
flexibility, modular and customizable at the user level.
Cons:
if the data field listed in the generic inquiry screen is editable without enter into the relevant screen i.e sales order screen, opportunities screen.
BUSSINES OPERATION MANAGER
Comments: WE HAVE USED ACUMATICA FOR 10 YEARS, IN GENERAL IT IS AN EXCELLENT ERP, HOWEVER, WE HAVE NOT BEEN ABLE TO USE IT 100%
Pros:
ACUMATICA IS A HIGH QUALITY PRODUCT, EASY TO USE
Cons:
NVENTORY VALUATION AND HANDLING OF IMPORTED PRODUCTS, AND THE INITIAL BALANCES IN GENERAL LEDGER
Alternatives Considered:
An average ERP system - may be worth spending more for a premier brand
Comments: The system was oversold and our management team is now suggesting we shift to a more prominent brand.
Pros:
Having a native cloud based software is an advantage.
Cons:
CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.
Alternatives Considered:
Acumatica Review
Comments: Overall excellent, highly recommended.
Pros:
Essentially unlimited number of open concurrent sessions, works equally well around the world
Cons:
Issues that require the Acumatica Dev team's assistance can be slow to resolve
Alternatives Considered:
Satisfied Customer
Pros:
Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.
Cons:
No known hiccups with the product. Accounting team utilizes it with ease.
A Modern ERP Software to Facilitate Running Business YOUR Way
Comments: As a developer, the learning curve was a little tough. As an end user, the free training material made it pretty easy to get up to speed on each functional area. Once we found a configuration that worked for us and got some experience and connections in the community, we have been able to create new screens and features that we could only dream of on our legacy system.
Pros:
What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.
Cons:
I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.
Acumatica Response
3 years ago
Thanks for the thoughtful review of Acumatica. It sounds like you are a perfect candidate for Acumatica Amplifiers - or as we like to say, "Acumatica Amps"our Customer Heroes program. Learn more at: https://acumati.ca/2Teo1I2
The Future of Construction ERP
Comments: My confidence in Acumatica is so strong that I shifted my career path and became a reseller of Acumatica, focusing on the construction industry. My experience with them has been unparalleled as far as their commitment to the product, the industry, to their resellers, and their customers.
Pros:
In addition to Acumatica's robust construction features, the open API, volume of integrated products (and unlimited ability to integrate to any platform), and the strength of features available beyond traditional construction-specialized ERP platforms (eg: automated bank feeds and credit card feeds for automation of bank and credit card reconciliations, native expense management with OCR recognition of receipts, robust manufacturing and distribution features) as well at being true, native, cloud and unlimited users make this the best ERP platform for the construction industry today - and position it to be the leading construction ERP of the future.
Cons:
The only recommendation I would have to construction contractors considering Acumatica is to consider using a third party for field time entry. While Acumatica has this functionality, and it is included in the core licensing, based on my extensive experience in the construction industry, the time entry UI on the mobile app is not as efficient as it is in third-party products that are dedicated to capturing field labor time in the construction industry.
Alternatives Considered:
Great ERP but missing a webstore B2B component
Comments: Excellent
Pros:
Ease of use. Ability to create own inquiries and pivot tables
Cons:
The existing integration with BigCommerce does not work! For B2B it requires a 3rd party add-on (Bundle B2B), the sychronisation is flakey and the integration lacks basic functionality such as customer price lists.
Acumatica Response
3 years ago
Thank you so much for sharing your honest feedback on Acumatica with the review on Gartner Digital Markets/Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. I will definitely pass on the feedback below as to the commerce integration. Let me know if it's alright to have someone from our product team get in touch with you to learn more about your experience. Thanks for considering, Kim [email protected]
Acumatica Inventory Management
Comments: Even with a few issues, overall the system is very effective and efficient. He makes life working on inventory much easier. When handling errors in the inventory, it helps to be able to dive deeper into the past and movements of the items. They make it easier to find out where the item may have lived in the past and correlate where the item could have been moved to. The inventory needs these types of tools.
Pros:
The features I like the most, are the ease of use when transferring items to different locations and updating purchase orders. The system is built for an inventory specialist especially when doing investigations on inventory errors and finding more details about a product.
Cons:
The system does have issues when backtracking or updating many items. The system doesn't allow for changing more than when one item at a time for each location. You always have to go back to the home page to use the inventory details link.
Best of Breed Cloud ERP System
Comments: Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.
Pros:
Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.
Cons:
There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.
Alternatives Considered:
Acumatica Cloud ERP - Review
Comments: Very positive. We outgrew Quickbooks Desktop and this was the perfect solution for us.
Pros:
Cloud Based. Very powerful. Very configurable.
Cons:
Not intuitive to create reports or inquiries.
Great, Affordable ERP!
Pros:
Ease of Use, Accounts payable invoice routing.
Cons:
Creating Reports is not easy. It's not intuitive.
Acumatica is a strong and comprehensive ERP
Comments: I do really appreciate Acumatica and the ability to get me the data & clarity I need to perform my job.
Pros:
The amount of data that can be tracked and dash boarded is great for all sorts of management needs
Cons:
Overall theme would be ease of use. It is not a terribAculy intuitive software and takes quite a bit of time to learn how it works and how to navigate. The software takes quite a few clicks to navigate. Tech usage of the App has had reliability issues and quite "clicky" as well.
Acumatica Response
3 years ago
Thanks Bryce for the thoughtful review of Acumatica! - Kim
Acumatica 4 Life
Pros:
I find acumatica very Flexible and Customizable: Acumatica adapts to my business needs, allowing easy customization without extensive coding.I can have access to real-time data and analytics empowers quick, informed decisions.I find that Acumatica has a very User-Friendly Interface: Intuitive UI simplifies navigation and onboarding for all team members.
Cons:
Acumatica features set comes at the cost of a steeper learning curve. It can take time for users to become proficient in navigating and utilizing the software to its full potential, which might slow down operations during the initial stages.
ACU Cloud ERP Review - HVV LLC.
Comments: Overall, good. It has been a bit of a learning curve organization wide.
Pros:
User interface is somewhat user-friendly. Wikis are helpful.
Cons:
Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis. Better supporting documentation and resources.
Why I'd recommend Acumatica
Comments: Cutting edge, modern technology, user friendly.
Pros:
What I like the most about Acumatica is availability of information online.Acumatica University also makes training in my own time easy.
Cons:
I wish perpetual pricing would remain an option. Some clients find it not sustainable to pay the same amount each year.
Overall Experience With Acumatica is Just Amazing
Comments: Acumatica Cloud ERP is a comprehensive business management solution designed to help us streamline operations, improve productivity, and make informed decisions.
Pros:
Acumatica is known for its highly flexible and customizable platform. It allows businesses to tailor the system to their specific needs, workflows, and processes. Acumatica operates on the cloud, providing users with any time, anywhere access to their data.
Cons:
Acumatica's pricing can be a drawback for small businesses or organizations with limited budgets. While Acumatica's flexibility is a strength, it can also be a source of complexity.