Sevocity Reviews

Easy customization for this EHR

Comments: HIPAA complaint EHR

Pros:

It has lots of options for easy customization, good customer support, clear instructions of how to use and integrate with other clincis/ labs/ imaging, ease of use, and is HIPAA compliant

Cons:

Price for start up fees and price per user monthly fee. Too expensive for a small clinic. We will have to stick with Practice Fusion or charm instead.

Sevocity Review

Comments: The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.

Pros:

Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.

Cons:

We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over. Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.

Unethical

Comments: The salesperson made his pitch he STATED that I would have a 60-day trial. No mention of 100 encounters must be made within the 60 day period which included training time. It was imperative to sign up before the end of the year to avoid start-up costs. If I was not satisfied with the product all of my money would be returned. He also assured me that the program would be customized to fit the needs of my practice. NEITHER of these is true. It was a complete misrepresentation of the facts.
This is not a program for Doctors starting a practice. The program was NOT customizable, and there was NO SUCH THING as a money back guarantee.

Cons:

Difficult to use Not Customizable

Sevocity is perfect for Outpatient medical practices

Comments: Consistently meets or exceeds my expectations on Support and Reliability

Pros:

The ability to customize the experience for each provider and to build endless templates without waiting on an implementation team to make updates.

Cons:

It only allows one encounter to be open at a time for a patient.

New User to Sevocity

Pros:

Easily accessibility. I was hesitant at first, but found it easy to navigate.

Cons:

It’s not compatible with EHR from other hospitals.

Sevocity in Podiatry Clinic

Comments: Good experience. Easy to use and easy for new employees to learn.

Pros:

EMR is easy to use. Customer service is great to answer questions and provide training for new employees.

Cons:

Some functions take multiple steps, seems like those could be streamlined with less steps.

Sevocity- A great EMR

Comments: Good!

Pros:

The simplicity of it. Even without prior instruction it is not hard to figure out.

Cons:

I do feel some of the charting could be a little more detailed.

Great EHR for the cost. very user friendly

Comments: Sevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one.

Pros:

Ease of use. Great customer support (which was rarely needed).

Cons:

No audible tone when a patient is ready to be brought back.

Neutral

Pros:

Comes out with new features often, but not features we often use .

Cons:

Every thing is a product idea submission and they do not get back to you with when it will be implemented or if its possible.

Sevocity is User-Freindly

Comments: I really like Sevocity. I have used other electronic EHR systems, and realized that Sevocity is wonderful, Again, very user friendly and allows for a lot of migrating of information with only a few or one step. Screens are easy to read and find patient information. I really like, wish other sites I work for used it. :-)

Pros:

Continuity of usage. One stop for EHR input, uploading, electronic transfers. In-house communication among staff. Easy to learn and user-friendly.

Cons:

Was sometimes difficult to decipher some of the new features. Such as routing, etc. but once understood, it was easy.

Sevocity Review

Pros:

As administrator I am able to assist clinical staff in unlocking locked charts, resetting password and the ease of setting up new users. The support staff is always there to help with any issues we have and are always solved in a timely matter.

Cons:

I really feel like there are no cons with this product at all.

A SUPER product.

Comments: Wonderful company that makes me feel important and pretty much treats me like a big deal

Pros:

The infinite ways to modify the exam is a great. I have never seen this simple expandable format in other software. I love the easily customizable menus on the exams. All in one EHR and Front office is great as well. Support is great!! almost immediate every time I have used it. The best I have ever had in a tech company.

Cons:

Occasionally i come across something I cannot customize. It is rare though.

overview of emr

Comments: Well organized, easy to use, good service, good value overall quality. Would like to be able to have a better cut and paste option for the plan section and the ability to make some internal changes for myself without the assistance of the organization.

Pros:

easy

Cons:

user-friendly

Love this software

Comments: Sevocity is great for my daily needs. Customer service is usually quick.

Pros:

I love this software. It is easy to use, and takes care of all of my daily needs. Makes the care of patients easy.

Cons:

I have no cons related to this software. I do wish they had a practice management software to go with this EHR

Great EHR to work with!!

Comments: Sevocity came recommended to us as so did other EMR, all of the local physicians went with another EMR { E-C.....Wor..} we went with Sevocity and we are so glad we did. Most of the other offices want to change and we have given them the Sevocity site to contact... They will not be disappointed

Pros:

The Support... I have called as late at 10 oclock EDT and was able to either get a question answered or they have logged in with me and fixed my problem , then took the time and explained what we may have done wrong... Love the support

Cons:

I wish they had a way of us detecting who has not been to our practice in the past 12 months, they have a recall but doesnt work for us!!

Sevocity Software

Comments: Every one I have had to contact in regards to support have been really helpful and the email confirmations are great.

Pros:

Easy to navigate patient information, attachments and options

Cons:

Unable to make notes on "reason for visit"

Great Software For The Money

Comments: Everyone has been helpful, knowledgeable, and friendly. So far, it feels like a true team effort - and we are all on the same team which is very nice!

Pros:

So far this software is exceeding expectations. There are no hidden fees or surprises - only bonuses to what it can do!

Cons:

So far I do not have any complaints about this product!

A great software

Comments: very good

Pros:

Easy to use and user friendly. This software works great !

Cons:

A lot of data on the screen at once. Needs to take a little to get use to the work flow of the software

Easy to use

Comments: Great!

Pros:

I like that I can customize and build templates easily.

Cons:

No quick text options and the system cannot enter the patient's name automatically.

Sevocity EMR System

Comments: Overall, easy to use. Customer service was helpful with follow-up questions after training was completed and walked me through the process to customize the system for my needs

Pros:

easy to use

Cons:

took a while to figure out how to customize it for my needs

Sevocity ppdx meaningful use

Comments: Recent webinar user ability, very helpful but let me wondering how the staff could better assist the Doctor so that his time is not all spent on sending the referral and documents.

Pros:

Easy to understand and use but sometimes seems as though things are enter several times when once should be enough.

Cons:

Having to enter multiple times the same information in several different spot in order to meet the meaningful use

SEVOCITY USER

Comments: MY OVERALL EXPERIENCE WITH SEVOCITY HAS BEEN GREAT I ABSOLUTLEY HAVE NO COMPLAINTS I USE THIS SYSTME DAILY AND ITS EFFICIENT AND UPTO DATE.

Pros:

THIS EMR IS VERY USER FRIENDLY AND COMPLIES WITH ALL EMR REQUIREMENTS. CUSTOMER SERVICE GOES ABOVE AND BEYOND TO ASSIST IN TEMPLATES PREPARATION.

Cons:

I DONT LIKE THAT I GET LOCKED OUT EASILY BUT THAT'S MORE HUMAN ERROR THAN THEY EMR'S FAULT

Exceptional Customer Support

Comments: Sevocity is very easy to begin using, with or without alot of customizing. Their Customer Support is phenomenal!! They will help you with everything.

Pros:

Ability to customize many areas of the software. You can add templates and forms and they help you do it ALL

Cons:

If a document is scanned in error, it can't be deleted. You have to move it to another chart.

software for me

Comments: Great at creating templates for the doctor. Every time we start a new procedure the doctor always wants a new template created so the encounter is a lot faster and more precise with all info organized and that is exactly what Sevocity does for us.

Pros:

Available help from staff

Cons:

I do not know

Intuitive. Great support

Comments: Much improved delivery of health care to our population.

Pros:

Ease of use. Keeping OCD 10 codes current. Relative low cost of ownership and maintenance. Quick response of support team.

Cons:

The inability to incorporate laboratory results in the body of the encounter note. The inadequacy of the fax /ehr integration.