---
description: Learn more about Avalara price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Avalara Cost & Reviews - Capterra Australia 2026
---

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# Avalara

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> Avalara automates your global tax and compliance tasks for speed, accuracy, and scale.
> 
> Verdict: Rated **4.0/5** by 350 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Avalara?

Avalara is used by retailers, manufacturers, software companies, hospitality businesses, accounting firms, communications providers, and international traders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 350 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Avalara
- **Founded**: 2004

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- Accounts Payable
- Accounts Receivable
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Compliance Management
- Corporate/Business
- Data Import/Export
- Document Management
- Electronic Filing
- Exemption Management
- Financial Reporting
- General Ledger
- Multi-Currency
- Process/Workflow Automation
- Purchase Order Management
- Reporting/Analytics
- Sales Tax Management
- Tax Calculation
- Tax Compliance
- Tax Filing
- Tax Management
- Transaction Tracking
- Value Added Tax (VAT)

## Integrations (32 total)

- Acumatica Cloud ERP
- Adobe Commerce
- BigCommerce
- Drupal
- Dynamics 365
- Dynamics 365 Business Central
- Enterprise
- Epicor Advanced MES
- EtsyHunt
- Infor CloudSuite
- MYOB Acumatica
- Mandata TMS
- NetSuite
- Pinnacle Cart
- PrestaShop

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.capterra.com.au/directory/1/accounting/software)

## Related Categories

- [Sales Tax Software](https://www.capterra.com.au/directory/30970/sales-tax/software)
- [Accounting Software](https://www.capterra.com.au/directory/1/accounting/software)
- [Corporate Tax Software](https://www.capterra.com.au/directory/31560/corporate-tax/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8413 reviews)
2. [hellotax](https://www.capterra.com.au/software/187594/hellotax) — 4.7/5 (109 reviews)
3. [QuickBooks Online Advanced](https://www.capterra.com.au/software/189398/quickbooks-online) — 4.4/5 (1038 reviews)
4. [123 Sheets](https://www.capterra.com.au/software/185126/123-sheets) — 4.7/5 (220 reviews)
5. [QuickBooks Enterprise](https://www.capterra.com.au/software/46497/quickbooks-enterprise) — 4.5/5 (20621 reviews)

## Reviews

### "Terrible customer support" — 1.0/5

> **Carina** | *12 July 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Cons**: Very disappointed customer support. Don’t care client at all. Even no proper action after escalated complaint one month ago\!

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### "Avalara Review" — 5.0/5

> **Mrugen** | *26 March 2026* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation. The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems.
> 
> **Cons**: What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users.

-----

### "Avalara Review" — 4.0/5

> **Diane** | *13 February 2025* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The variety of products, and the ability to customize to individuals.
> 
> **Cons**: Connectivity Issues that created lag time.
> 
> Ok, most of the time, but the customer service reps do not always communicate well.

-----

### "Keeps us organized but isn't always reliable" — 3.0/5

> **Verified Reviewer** | *3 July 2025* | Textiles | Recommendation rating: 5.0/10
> 
> **Pros**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when.
> 
> **Cons**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved.

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### "Avalara 10 year review" — 4.0/5

> **Tracey** | *13 February 2025* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Avalara provides information on tax situations throughout the 46 taxing states + District of Columbia.  As well as how to use their systems.
> 
> **Cons**: Avalara support for it's software applications.
> 
> Avalara is a straight-forward software.  Avalara provides many avenues to gather information about Indirect taxes.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/75673/avatax)

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| de-CH | <https://www.capterra.ch/software/75673/avatax> |
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