--- description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.com.au/software/58688/microsoft-365 Page: 1 / 563\ Next: [Next page](https://www.capterra.com.au/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14035 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14035 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Templates - Data Visualization - Document Capture - Document Management - Document Storage - Email Management - Encryption - Event Management - File Conversion - File Sharing - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling - Search/Filter - Task Management - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.com.au/directory/31061/spreadsheet/software) - [Calendaring Software](https://www.capterra.com.au/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Google Docs](https://www.capterra.com.au/software/160756/google-docs) — 4.7/5 (28798 reviews) 4. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews) 5. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5412 reviews) ## Reviews ### "A one for all service" — 5.0/5 > **Josh** | *9 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great value products and services. Endless possibilities. Great management for end users and control of accounts etc. > > **Cons**: Slightly over complicated admin console but I understand it needs to be to allow advanced configurations. But maybe a quick access basic / common use option beside an advanced option > > Pleasant and seamless experience. You can always know the deployment will be reliable and ready for day to day use. ----- ### "Great All-In-One\!" — 5.0/5 > **Chelsea** | *12 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I really liked the seamless integration between all the apps like Word, Excel, Outlook, and Teams. It makes working, studying, and collaborating super efficient. Everything syncs across devices and having cloud access means you can work from anywhere. > > **Cons**: Sometimes it feels a bit overwhelming with so many features and apps. It can take time to figure out where everything is or how to use certain tools properly, especially for new users. Also, occasional syncing or login issues can disrupt workflow. > > Overall, my experience with Microsoft 365 has been really positive. It’s a powerful, all-in-one platform that supports productivity, communication, and collaboration. Whether it's for uni, work, or personal use, it keeps things organised and easy to manage. ----- ### "A Complete Productivity Suite with some Management Challenges" — 4.0/5 > **Rizi** | *4 December 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: The seamless integration across apps like Word, Excel, Outlook, and Teams is a major advantage. Cloud-based access through OneDrive makes collaboration easy, and real-time co-authoring improves productivity for distributed teams. > > **Cons**: Managing licenses and permissions can be complex for larger organizations. Occasional syncing issues with OneDrive and the need for frequent updates can disrupt workflows. Some advanced features are locked behind higher-tier plans. > > Overall, Microsoft 365 provides a comprehensive suite for productivity and collaboration. Its cloud-first approach and integration across tools make it ideal for modern work environments, though administrative complexity and cost can be challenging. ----- ### "Reliable productivity" — 4.0/5 > **Yann** | *22 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Microsoft 365 is an excellent value for money, especially the multiple tools bundled into a single subscription. File sharing and document management work perfectly with OneDrive and SharePoint. Ease to use is another strength with customer support > > **Cons**: Some applications can seem heavier, depending on how old your system is. Some advanced tools like Outlook or SharePoint felt cluttered. > > Microsoft 365 is comprehensive and very easy to use. File conversion is reliable and most of the time very accurate ----- ### "Essential, but poor UIX" — 4.0/5 > **Catriona** | *20 October 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Team integration is very valuable and obviously integration with the tools that our team uses everyday is helpful. > > **Cons**: I personally dislike teams meetings very much. I think the platform is inferior to Zoom and often is glitchy with a poor interface design. > > 365 is essential. I find the security features often interfere with functionality and are unintuitive. The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect of the company which is large and not well integrated. Nevertheless, as a shared drive it's very useful and the security is essential for our team's data. ----- Page: 1 / 563\ Next: [Next page](https://www.capterra.com.au/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data