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Adobe Creative Cloud Reviews

4.7 (7,324) Write a Review!

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of creative software and services including design, photography, video, and web development tools.

Learn more about Adobe Creative Cloud

Pros:

It has a lot of features and allows you do to nearly anything you can imagine. Customer service and tutorials are super helpful.

Cons:

Half of them download the wrong app (Lightroom) and some times they choose the wrong paid plan because they find it too confusing.

Adobe Creative Cloud ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.7
Value for Money
4.2

Likelihood to recommend

8.7/10

Adobe Creative Cloud has an overall rating of 4.7 out 5 stars based on 7,324 user reviews on Capterra.

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Faraz
Faraz
Marketing Specialist in United Arab Emirates
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Expensive but worth it

5.0 last year

Pros:

It's a complete solution for all design-related requirements. prom photos to videos and from pixel-based graphics to vector-based graphics. there is something for everyone to use.

Cons:

the price is high. All the features and benefits are going to be much much better if the price was slightly lower.

Jade
Jade
Creative Director in Australia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The standard, but the gap is closing.

4.0 last year

Pros:

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons:

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Maria
Teacher in Argentina
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Invaluable Resource

5.0 4 weeks ago New

Comments: It is absolutely useful, I can use it on all my devices and find invaluable resources.

Pros:

Effective, totally user-friendly and practical.

Cons:

So far I I have found only fUntastic features.

Nailah
Freelancer in Canada
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Would Never Use Again

1.0 4 weeks ago New

Comments: There is too many loopholes you need to jump through to even try and cancel your membership and account. They make it had for you and change unnecessary fees for their convenience and wont remove their softwares from your computer even if you uninstall it.

Pros:

It has a lot of different application that is world wide accepted and mostly preferred

Cons:

Too many tools and features that doenst have easily digesta le tutorials to figure out how to use and create.

Andrew
Manager in US
Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Industry standard of editing software

5.0 2 months ago

Pros:

The Creative Cloud offer a huge suite of editing software that allows us to edit photos and videos.

Cons:

I wish the suite was more affordable. Currently paying over $50/ month.

David
Director in UK
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Professional Software for Professional Users

5.0 last month New

Comments: Overall I enjoy working in the software included in Adobe Creative Cloud. The software is industry-standard and trustworthy for the professional user.

Pros:

I enjoy having access to all of the software I need for design projects.

Cons:

I dislike that the AI features don't handle requests to add text to AI-generated images very well.

Verified Reviewer
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Pro Graphic Design Tools

5.0 last month New

Comments: Overall very please with as a professional graphic designer these are my go-to programs and what most people in the industry use as well.

Pros:

I like that all of the programs are seamless and integrated together and easy to use together such as Photoshop and Illustrator and even the libraries connect which is nice when using brand assets

Cons:

The thing I like least about it is the price

Alec
Director, Marketing in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe: The Industry Standard For A Reason

5.0 3 weeks ago New

Comments: Some software has a steep learning curve, and the range of capabilities within each program makes it difficult to master, but these are absolutely essential tools for any creative.

Pros:

The breadth of functionality within this ecosystem is insane - from concept to completion, virtually any creative project can be knocked out.

Cons:

I just can't understand why they've rolled out AI assist in some of the programs—in Photoshop especially, it just isn't ready yet. It's not nearly as smart as other AI options on the market.

Cody
Owner-Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good Product, will continue to use.

5.0 3 weeks ago New

Comments: From the first time I started the program it has always been running in the background doing what it does best, it’s backing files up, updating apps, and a bunch of other good stuff.

Pros:

I really enjoyed the ease of use, and very sleek interface.

Cons:

I don’t really know if there is anything that I didn’t particularly like about the software.

Justin
Webmaster in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

We Love Adobe CC

5.0 2 months ago

Comments: AAA I love using Adobe CC. It’s used for most any creative project.

Pros:

Ease of use from any PC. Ability to pick up and continue work from most any device at work or home

Cons:

The sheer amount of bandwidth required is extreme in my opinion.

Andrew
Owner in Canada
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe Is My Daily Driver

5.0 10 months ago

Comments: I have been using Adobe tools for over 25 years and generally they have become better. I have recommended a variety of the Adobe tools to others depending on their needs and budget.

Pros:

The cross-functionality between applications is critical and generally works very well. For example, I enjoy being able to create pieces in Lightroom, Photoshop, and Illustrator and compile them in InDesign. I was just using the tools today to build a variety of print and digital pieces.

Cons:

There are some silly quirks with the programs such as in Photoshop you can't paste the file path when opening or saving a file (they use an old file structure format), or in InDesign you can't export as an SVG. There are work arounds, so the software is still useable as a daily driver.

Christopher
Creative Director in Italy
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

We use Abobe Creative Cloud every day and have only one complaint...

4.0 last year

Comments: The Adobe Creative Cloud is just one reliable product and having all their apps in one place for all our creative needs is key for us. It's extremely affordable and we have had no issues in about five or six years/ We would highly recommend using this platform.

Pros:

Adobe Creative Cloud has become a must for our photographic and video editing company. We use it every day and it's critical that we can use their features across all devices really easily. It looks good, works really well and have had no issues over the last five or six years we've used it. This is one reliable product.

Cons:

The only feature that doesn't seem to work properly for us on the Adobe Creative Cloud is the RUSH mobile App. I suppose this might not come under the Abode Creative Cloud review but we've tried uninstalling it and downloading it (obviously through the Adobe Creative Cloud) and nothing seems to work. The issue is with the exporting feature within the app. It always leaves a green flickering line at the bottom, whether the video is old or new.

Fernando
CEO - IT Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud, Essential Tools for the Creative User

5.0 4 months ago

Comments: I’ve been using the setting tools in Creative Cloud since before their inception and Creative Cloud and I find them to be powerful and indispensable.

Pros:

Creative Cloud brings together a powerful and essential set of creative tools under one software bundle that works seamlessly and helps creatives get their job done.

Cons:

Learning to use creative close is not easy but it is necessary for the creative mind.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

You need this too

4.0 10 months ago

Comments: Great. I was previously using Canva for designing and editing stuff. But now as we start using Adobe we can work in collaboration. And adjustments.

Pros:

The collaborative feature. Like uploading my project work. My other team members find my work and edit or update my product and everything. It is a game changer and I have to upload my project and that is it. It is helpful for collaborative work.

Cons:

I don't have any. But the price is high as a company employee I don't have to pay for this. But as a single freelancer, it is a bit expensive at first.

Verified Reviewer
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very nice and complete but a bit expensive

4.0 12 months ago

Comments: Overall I am happy, but I find it a very expensive option. I think there must be other programs on the market that do the same thing and are cheaper. If I want to use just one application, I don't need to pay for all the cloud applications, but it is more expensive to use just one than to have everything. I would like to have an easy and simple option to use only one or (maximum 2) and not have to pay the full price.

Pros:

It's all in one place, you can update the different versions from one place. That makes things easier.

Cons:

What is an advantage becomes a disadvantage, as everything is concentrated in the adobe cloud, and starting from the same hub with the different applications, when you have to make an update it takes too long and does not work well until you update an application you can not open or do anything with the other. I think it may also have to do with the version of my computer, memory ,processor, etc..

Tiara
Tiara
Founder in US
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

*Almost* perfect with a few exceptions

5.0 5 months ago

Pros:

I’ve been a user of all of Adobe’s programs for 10+ years. If you are a creative type, anything you need to bring your vision to life is within one of their programs. Photoshop allows for advance photo manipulation, Lightroom is great for color correction, and Premier Pro is great for videographers.

Cons:

The price. If you are a hobbyist, the price can become a little steep at $59.99/mo.

syed
Admin in United Arab Emirates
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Exploring Adobe Creative Cloud

5.0 10 months ago

Comments: Using Adobe Creative Cloud has greatly improved my photo editing skills. With powerful tools like Photoshop and Lightroom, I've achieved professional-quality results. While there's a learning curve, the all-in-one platform streamlines my workflow. Regular updates keep my work fresh, but the subscription cost and occasional customer support issues can be drawbacks. Nonetheless, Creative Cloud remains essential for my creative projects.

Pros:

All in one tools. Regular update Cloud storage Accessible anywhere

Cons:

Costly Subscription High system Requirements Customer Support is most difficult Internet Dependence:

Babajide
Babajide
Senior Graphic Designer in UK
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

World’s most capable image editing software

5.0 last year

Comments: The applications and tools are great and have been a part of my design and creative process since the start.

Pros:

Adobe Creative Suite offers a comprehensive collection of professional tools for various creative needs, enabling me as a designer to seamlessly transition between different mediums and effectively bring my visions to life.

Cons:

While I don't have preferences or dislikes, some users might find Adobe Creative Suite to be complex and challenging to master due to its extensive features and occasionally, they might find its subscription pricing model to be burdensome for long-term use.

Verified Reviewer
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A unified package

5.0 2 months ago

Comments: It offers all the essential tools needed for creative professionals in one unified package. I appreciate the seamless integration between apps, regular updates, cloud storage, and the ability to collaborate easily across teams. The versatility of Creative Cloud allows designers, video editors, photographers, and marketers to work more efficiently.

Pros:

It is one of the more versatile suites for creative professionals. I have access to so many tools in one spot and they integrate really well together.

Cons:

Some of the programs are complex and take time to learn. There are so many tools and I feel like I will never learn how to use everything.

Talal
Director in United Arab Emirates
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

All-in-One Creative tools HUB

5.0 last year

Pros:

Variety off apps that helps me with my projects from A:Z

Cons:

Softwares not coming in standalone versions anymore

Destiny
CEO in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Still One of the Best

5.0 12 months ago

Pros:

I'm a designer so I primarily work out of Illustrator. I've been using this tool over 10 years now and it's still one the best tools for custom graphics. It seems more economical to just pay for the entire suite, but I honestly don't use all of the tools within it everyday. I periodically need to use other tools like Photoshop to make mockups, so for me it's worth it to just have the entire suite handy. There is a comprehensive library of resources available within Adobe so you can learn how to use each of the tools properly and of course you can pick up on different tricks and hacks on platforms like YouTube.

Cons:

Because most of the tools in the suite are primarily designed with trained professionals in mind there is a learning curve, so you have to be willing to invest time into learning how to properly use each of the tools. While Adobe is starting to offer more of the quick, easy-to-learn tools, the majority of the tools available in the suite require more in-depth training. So if you're not invested in developing a skill for the long-term, there are likely easier tools outside of creative cloud that you can use for whatever project you're working on.

Claudia
Freelance Video editor in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Love the software hate the price.

5.0 8 months ago

Pros:

I love that all of the program are pretty easy to caught on to. Not much of a learning curvy when transferring from program to program. Drag and drop is really nice. My favorite Adobe softwares are Photoshop and Adobe Premiere.

Cons:

I miss the days when you can just pay one time for the softwares you need. I dont use anything other than Adobe Premiere pro and photoshop so the other programs are kind of unnecessary for me to pay for. I am a college student so 19.99 is okay but changing the price to 39.99 after one year is kind of insane. Honestly if we could get the option to have a lower price for two programs a month I would do that. But I am canceling mine over the price. Too many new programs that still allow one time payment elsewhere.

laura
Co-Founder in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best graphic design app out there

5.0 10 months ago

Comments: Overall a great experience and very userfriendly.

Pros:

Super user friendly and easy to use - lots of good tools that make photo shop and graphic design easy.

Cons:

Sharing and uploading larger files definitely slows down the app and my computer.

Tomeka
Senior Coordinator
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive and Versatile

5.0 4 months ago

Comments: My overall experience has been largely positive. The benefits and capabilities of Adobe Creative Cloud make it a valuable investment for anyone serious about their creative work.

Pros:

I appreciate that Adobe Creative Cloud has a comprehensive suite of tools that are updated frequently so I always have access to the latest technology for my creative needs.

Cons:

Some of the tools have a steep learning curve which can be daunting for me to navigate.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe creative cloud services

4.0 last year

Comments: My overall experience is awesome

Pros:

I like the lightroom photo editingGraphics and illustrationsThe PDF app

Cons:

The Drag& Drop and the illustrator vector