--- description: Learn more about UKG Pro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UKG Pro Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [UKG Pro](/software/480/ukg-pro) # UKG Pro Canonical: https://www.capterra.com.au/software/480/ukg-pro Page: 1 / 30\ Next: [Next page](https://www.capterra.com.au/software/480/ukg-pro?page=2) > UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions. > > Verdict: Rated **4.3/5** by 728 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UKG Pro? Empowering organizations to build high-trust, high-performance cultures with AI-driven HR, payroll, and workforce tools for every industry and role. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 728 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: UKG - **Location**: Lowell, US - **Founded**: 1977 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Danish, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - 360 Degree Feedback - Activity Dashboard - Applicant Tracking - Attendance Tracking - Availability Management - Benefits Dashboard - Benefits Management - CRM - Calendar Management - Candidate Management - Collaboration Tools - Compensation Management - Compliance Management - Customizable Templates - Dashboard - Data Visualization - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Portal - Feedback Management - Goal Management - HR Management - Interview Management - Job Posting - Mobile Access - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Metrics - Performance Review Management - Progress Tracking - Reporting & Statistics - Reporting/Analytics - Resume Parsing - Search/Filter - Self Service Portal - Self-Service Content Curation - Succession Management - Succession Planning - Surveys & Feedback - Task Management - Tax Compliance - Time & Attendance - Timesheet Management - Training Management - Visual Analytics - W-2 Preparation ... and 27 more features ## Integrations (44 total) - Achievers - Appcast - Asurint - Beekeeper - Benefitfocus Platform - Bluewater CONNECT - ClearStar - CloudPay - Crew - Equifax - First Choice - GoodHire - Greenhouse - HireRight - Indeed for Employers ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) - [Talent Management Software](https://www.capterra.com.au/directory/10029/talent-management/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4298 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4846 reviews) 3. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1467 reviews) 4. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7233 reviews) 5. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1850 reviews) ## Reviews ### "Great HRIS overall" — 5.0/5 > **Simon** | *24 April 2025* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: UKG Pro does exactly what we need it to do. We really like that it has worked well for us as an "all in one" solution that handles HR, Payroll, Learning, Performance \& Talent Management, Compensation, Recruitment \& Onboarding etc... While there's no perfect "one size fits all" HRIS, UKG Pro checks a lot of the boxes for us and has been a great system to support our growth and scaling as a department over the last 6 years. > > **Cons**: Ever since the merge between Ultimate and Kronos group, the service and support model has not been where I'd like to see it. Lot's of promises about focus in this area, but yet to see anything come to fruition. Some of the modules UX/UI need improvement and updating - can be a bit clunky. > > We have been a UKG client for 6 years and overall very satisfied overall with the product. The system has really helped us scale as an organization and provides us a one stop shop and single source of truth for all our employee information. We pretty much utilize all modules and they work as needed. ----- ### "Highly Recommend" — 4.0/5 > **Jessica** | *21 April 2026* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: The platform is overall easy to use for both end users for both the app and web versions. I prefer UKG Pro over UKG Ready for general layout, navigation, and overall structure. UKG Pro also offers more customization when compared to top vendors (ADP, all of the Pays, etc.). The support team is also responsive in a timely manner. > > **Cons**: The mobile app needs to be updated to include more features, for example, document acknowledgment. There are many end users who primarily use their mobile phones and will not use a computer; it is critical for the mobile app to provide all of the same options as the online version. Having to direct hundreds of employees to the web browsers when they use the mobile app is time-consuming and extremely confusing for end users. > > It is one of the better systems on the market, highly customizable, easy to use, and UKG offers a good support system. We have been with the platform for two years, and have been happy with it. Just wish I had more time in the day to truly customize the platform more. ----- ### "Unreliable and difficult to navigate" — 2.0/5 > **Patricia** | *2 April 2026* | Plastics | Recommendation rating: 0.0/10 > > **Pros**: Payroll Processing was seamless and uncomplicated. The onboarding process is also straight forward and seamless. > > **Cons**: Communicating with ukg was a nightmare. The call center can't help you, it takes forever to find help or you won't ever receive any kind of support. Our business was left alone with too many issues. I'm sure the software itself isn't bad, but no one was willing to assist us in making it work for our business. The software was difficult to use and not user friendly. Users couldn't locate benefit enrollment and had issues adjusting tax setup and other info. The missing support for tax setup and filing was a nightmare. The reporting feature was extremely difficult to navigate and reports had missing or incorrect info at times. > > Considering the high price of this product, we expected much better support. Speaking to a call center in India with employees that do not know solutions to specific issues is not a good solution. ----- ### "HCM for the long haul" — 4.0/5 > **Brian** | *14 April 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: This solution has robust capabilities for our 2000 employee company. We have multiple union paygroups with different accruals and benefits packages and UKG Pro is able to handle them all. We have used it for 3 years and renewed. > > **Cons**: We implemented during the time of the Kronos and Ultimate solution merger, so at times there were growing pains, both with the solution and with support. > > They showed a real commitment to listening to us and helping us solve our problems. We are in perfect alignment with our new customer success team and look forward to years of partnership in supporting our workforce. ----- ### "UKG Pro: Where HR Gets Better Every Release\!" — 4.0/5 > **Keith** | *8 April 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: UKG is not so complex that it requires third‑party vendors to help administer. When organizations are open to adjusting their processes, UKG Pro can streamline and enhance them, making it easier for HR to support the business effectively. > > **Cons**: What I like least about UKG Pro is the way its modules connect. The integrations and APIs don’t always flow smoothly or quickly, which creates gaps in the end‑to‑end experience. Additionally, the look and feel varies from one module to another, and UKG needs to establish more consistency and uniformity across the entire platform. > > My overall experience with UKG Pro has been very positive. Its strong functionality, steady stream of innovation, and meaningful enhancements consistently improve our ability to support the business and deliver a better experience for employees. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.com.au/software/480/ukg-pro?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/480/ukg-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data