---
description: Learn more about CATS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: CATS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/30060/applicant-tracking/software) > [CATS](/software/45814/cats)

# CATS

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> CATS is an applicant tracking system that helps recruiters and direct employers work more efficiently by automating the hiring process.
> 
> Verdict: Rated **4.2/5** by 144 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CATS?

CATS works with recruiting agencies and internal hiring staffs of any size. CATS is perfect for companies looking to scale without limitation, increase productivity and make more placements and hires.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 144 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CATS Software
- **Location**: Minneapolis, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 110.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Essentials - $49 per user/month, everything you need to get started&#10;Pro - $89 per user/month, best for entrepreneurs and small teams&#10;Premium - $119 per user/month,  best for larger teams
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, Finnish, French, German, Hebrew, Italian, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Mexico, United Kingdom, United States

## Features

- Applicant Tracking
- Application Management
- Assessment Management
- Background Screening
- Billing & Invoicing
- CRM
- Candidate Management
- Collaboration Tools
- Interview Management
- Interview Scheduling
- Job Posting
- Pipeline Management
- Recruitment Management
- Reporting/Analytics
- Resume Parsing
- Resume Search
- Resume Storage
- Task Management
- Workflow Management

## Integrations (18 total)

- BambooHR
- Checkr
- Constant Contact
- Daxtra
- EmployeeReferrals
- Gmail
- Google Drive
- HighMatch
- Indeed for Employers
- LinkedIn for Business
- Mailchimp
- Meta for Business
- Microsoft Outlook
- Slack
- Twitter/X

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Applicant Tracking Systems](https://www.capterra.com.au/directory/30060/applicant-tracking/software)

## Related Categories

- [Applicant Tracking Systems](https://www.capterra.com.au/directory/30060/applicant-tracking/software)
- [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software)
- [Recruitment Agency Software](https://www.capterra.com.au/directory/30955/recruiting-agency/software)
- [Staffing Agency Software](https://www.capterra.com.au/directory/31575/staffing-agency/software)
- [PEO Software](https://www.capterra.com.au/directory/32442/peo/software)

## Alternatives

1. [Zoho Recruit](https://www.capterra.com.au/software/125768/zoho-recruit) — 4.5/5 (1196 reviews)
2. [100Hires](https://www.capterra.com.au/software/206957/100hires) — 4.9/5 (1100 reviews)
3. [CEIPAL ATS](https://www.capterra.com.au/software/135562/ceipal-ats) — 4.6/5 (1260 reviews)
4. [Top Echelon](https://www.capterra.com.au/software/84093/top-echelon) — 4.6/5 (513 reviews)
5. [Recruit CRM](https://www.capterra.com.au/software/174348/recruit-crm) — 4.9/5 (464 reviews)

## Reviews

### "Stay far away" — 1.0/5

> **Darryl** | *5 September 2025* | Staffing & Recruiting | Recommendation rating: 0.0/10
> 
> **Pros**: System had been great for years, then they stopped being able to use Chrome, then support dropped.  Top Echelon bought Cats and doesn't care about Cats folks.
> 
> **Cons**: They stopped being able to use Chrome, and support dropped in a big way.  Cats was sending out calendar invites to clients on it's own - withh private notes\! - and I went up 3 levels and still couldn't get Cats to fix it.  Top Echelon bought Cats and doesn't care about Cats folks.
> 
> Was great - now lousy.  Good, easy system, but support lacking and next to zero AI. I've trialled a few more modern ATS'/CRM's and they are leaps and bounds ahead

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### "CATS - Great value CRM for small businesses" — 3.0/5

> **Dana** | *24 November 2025* | Nonprofit Organization Management | Recommendation rating: 5.0/10
> 
> **Pros**: CATS is very cost-effective and easy to use. It was my first CRM for my business and it's was a great starting CRM.
> 
> **Cons**: There were limited CRM features for scheduling and communicating with candidates. I also needed a CRM with a really strong Search function. CRM wasn't as strong there.
> 
> CATS was always easy to work with. Great customer service. I always got a reply within a day of my inquiry.

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### "CATS: Easy to Use, But Customer Service Falls Short" — 3.0/5

> **Cara** | *21 July 2025* | Staffing & Recruiting | Recommendation rating: 7.0/10
> 
> **Pros**: I like the ease of use, it's easy for my employees to understand and adjust to certain things. I love the buttons and how they function within a workflow, especially how we use them in our company. The videos provided are definitely helpful as well.
> 
> **Cons**: My main issue recently has been the customer service. They responded to most of my questions but there was a big thing I needed answered/help with and I ended up reaching out 3 times and still never received a response. This resulted into searching for a new ATS platform as I need a company that we can grow with.
> 
> I would say my experience has been positive until the last year. We are still using CATS and it has been great but since we are growing we need an ATS company that we can grow with.

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### "Better than average product, best in class customer service" — 4.0/5

> **Erik** | *8 August 2019* | Staffing & Recruiting | Recommendation rating: 8.0/10
> 
> **Pros**: -Responsive customer service&#10;-Idiot-proofed functionality&#10;-Mobile experience has 90%+ of the full functionality
> 
> **Cons**: -Latest upgrade to Nala was clumsy and left some very obvious bugs in for release
> 
> Better than other ATS I have used. Since this is a recruiting and staffing tool, making it as simple as possible is a best practice since we need quick access to notes for reference more than any other functionality. It provides this quickly and efficiently.

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### "Great for Smaller Companies" — 4.0/5

> **Drew** | *28 January 2019* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: This system is super easy to use and doesn't require a lot of training. Very simple easy to use process flow.
> 
> **Cons**: My only real issue with this system is the lack of reporting. As we got larger, we needed more metrics and reporting capabilities.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/45814/cats)

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