--- description: Learn more about Engageware price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Engageware Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/30087/scheduling/software) > [Engageware](/software/45552/engageware) # Engageware Canonical: https://www.capterra.com.au/software/45552/engageware Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/45552/engageware?page=2) > Organizations that use our customer engagement solutions deliver quality customer experiences enabling faster growth and efficiency. > > Verdict: Rated **4.2/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Engageware? Engageware provides solutions for enterprise organizations that need to solve complex challenges scheduling multiple locations, staff and resources in the retail, banking and technology industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 70 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Engageware - **Location**: Tewksbury, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: USD 78.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small \& Medium Business. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Client Database - Email Management - Live Chat - Mobile Access - Online Booking - Real-time Scheduling - Recurring Appointments - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - Third-Party Integrations - Website Integration ## Integrations (3 total) - Google Calendar - Microsoft Outlook - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software) ## Related Categories - [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software) - [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software) - [Calendaring Software](https://www.capterra.com.au/directory/32297/calendar/software) - [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software) - [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software) ## Alternatives 1. [Calendly](https://www.capterra.com.au/software/148036/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.capterra.com.au/software/213340/google-calendar) — 4.8/5 (4021 reviews) 3. [Goldie](https://www.capterra.com.au/software/1036086/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.capterra.com.au/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews) 5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Easy to use software to book online appointments" — 4.0/5 > **Sherri-Lee** | *25 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Very Easy to use, low price, great support. > > **Cons**: I haven't found anything that I don't like about it. It has all the bells and whistles that I want. > > Very good I've used them for years and never considered changing ----- ### "Engageware" — 3.0/5 > **Philip** | *31 October 2024* | Banking | Recommendation rating: 2.0/10 > > **Pros**: Support team is very responsive. Easy to work with and informative. Open to discussing most issues. > > **Cons**: A simple change to how emails are used and pass information to new appointments. It’s been an issue for a while and they haven’t given us any real answers yet. Site availability isn’t as strong as some apps and we have experienced higher than should be outages. > > It’s been very good. I enjoy our rep and they do value our experience and input. They have insisted that they will make improvements. Time will tell. We have had them for about 6 years. ----- ### "Knowledge on Hand" — 3.0/5 > **Marco** | *8 August 2024* | Banking | Recommendation rating: 7.0/10 > > **Pros**: Engageware is a great knowledge base system which can be used to service internal and external Members. > > **Cons**: Sales team can be too pushy/demanding. System need better reminder settings and a new interface for our internal Members. ----- ### "One trick pony that doesn't do the trick that well" — 3.0/5 > **Cory** | *27 August 2019* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar. > > **Cons**: The calendar feature that customers use to book time looks very old fashioned and isn't the most intuitive. I feel like sometimes it actually turns people away from booking time. Also, it's not the easiest to set up. > > TimeTrade works for what we use it for but doesn't do anything more than allows people to book time on the calendar. There are so many more tools out there that do this and more. I wouldn't recommend TimeTrade and if I had a say in the matter, I would search around for other tools. ----- ### "TimeTrade- Easy solution to customer interactions" — 4.0/5 > **Verified Reviewer** | *12 February 2018* | Real Estate > > **Pros**: The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team. > > **Cons**: It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/45552/engageware?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/45552/engageware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data