LogMeIn Pro Reviews

The industry standard. You simply can't get any better than this software

Comments: When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Pros:

Logmein pro is one of the most amazing products I have ever tested and used. You literally can't go wrong with it. You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Safe Remote Support Anywhere

Comments: LogMeIn Pro is an amazing tool which gives me access to my computer worldwide for both business and personal use. It is easy to set up and to explain to clients. Remote access is essential, downtime has been eliminated and information that can become crucial to a meeting is accessible in a few clicks. With LogMeIn Pro I am accessible to my clients on the other side of the world without ever needing to leave my home. A trusted reliable program I would recommend to anyone.

Pros:

LogMeIn Pro works on any system. The software is reliable, we haven't had any real issues that weren't handled immediately which eliminates frustration. I have been able to access my desktop worldwide without any issue in the past seven years.

Cons:

The cost is definitely a drawback. Mac to PC can sometimes be a bit frustrating too.

LogMeIn Pro - no longer free but still good

Comments: Overall it is a decent product and price is right for small licenses needed. It would be better if it can re-offer free version for personal use

Pros:

I have used LogMeIn for personal use since Free version still exist. I have switched to Teamviewer for personal use when it no longer free but still have use the Pro version for business use Have to admit that connecting from a web interface instead of an installed client is the true convenience over TeamViewer (which still needs a client installation from where you initiate the remote connection) Connection speed is good without much lag (the lag is acceptable compare with other competitors) Although LogMeIn allows multiple connections to a single host but my usage is mainly one to one support, therefore, I am not taking advantage of this feature. Price started from single license with Pro version (as opposed with 25 license for Central) and it is cheaper than any Teamviewer business version Can logon with Domain authentication make it a more Enterprise solution

Cons:

unlike Teamviewer, it does not offer any free version at all for personal use I find the sound quality an issue with LogMeIn

Great! Never a problem and it never let me down. Easy to set up for both sides - and it reliable

Comments: Customer Satisfaction from my clients = repeat business = more money!

Pros:

I used this software for many years when I ran a software company. It was our go to for accessing our users nationwide and they were happy to have it running on their computers so we could log in as required to assist them.

Cons:

Sometimes it was a bit slow to connect but this may have been due to the quality of the end users PC and broadband line. No other things I disliked.

Logmein Pro - Review

Comments: Very happy with the overall experience. Managing multiple PC's which are located in different countries.

Pros:

Work both in browser & Client application. User management and permission options. Feels same as local computer as it has various resolution options

Cons:

Pricing seems to be on the higher side..

After several problems we switched products.

Pros:

At the moment worked OK, and we had an discount for several licenses. But then we had to switch to meet security requirements.

Cons:

We used the use LogMeIn Pro. but then we start having problems during AD deployments, sometimes the silent install did not open port on FW, we never found why, so we had to open those ports thru ad directives. , and we end up after an security audit that at that time logmein encryption did not pass the minimum encryption level needed (at the time of the audit was 256, when the competition (teamviewer was 1024).

Logmeinpro

Comments: I actually love logmeinpro. It is just so easy and it logs me in within minutes.

Pros:

This software is just so easy to use. I can be sitting at my home computer and sign in at logmeinpro and I am in my computer at the office in no time. It is as if I am actually sitting there. It is fast and easy to manipulate.

Cons:

I am not sure if it is something I do wrong, but when I sign in to logmein and it sends me to my computer at the office, it scrambles all of my icons I had in order on my desk. This creates me to having to look for the icons that I actually need to get into.

Overall this is a neat and useful tool. I would recommend this product!

Comments: Functional, convenient, easy to use.

Pros:

It is relatively easy to login and there is not a ton of lag, which is great. I do not notice it pulling a ton of CPU, either. I like that I am able to login to another computer at another location and pull whatever I need without having to travel from building to building.

Cons:

Unfortunately I have to download the LogMeIn client everytime I want to use it, so I limit my logins and build up a few requests before I login and complete multiple ones at a time just because of the effort it takes to login. The view of the remote computer is also a bit odd. You cannot make it large enough to look normal without obscuring some of the screen, and the font is a tad fuzzy.

LogMeIn Pro Review

Comments: This maintains the fully functionality of your office computer and works well for a small number of users.

Pros:

Great tool for remotely utilizing an office workstation in a BCP environment for an extended work period.

Cons:

The cost is prohibitive to utilize this as a full time solution for a large amount of staff and users.

Great way to connect to customer machines remotely

Comments: Overall the software is very easy to use. I would like a little more flexibility in the pricing.

Pros:

The ability to reach out and connect to customer machines from anywhere if a problem arises. We no longer have to send someone out for every little thing.

Cons:

The pricing can get a bit expensive. It probably isn't bad for a large company maintaining a fleet of internal machines, but can be a tad expensive for a smaller company who wants the ability to occasionally connect to customer machines only if a problem arises.

Great for Customer Support

Comments: It is the perfect fit for customer support, especially across different operating systems.

Pros:

As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products. LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Cons:

Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

Started off great but has gone downhill over the last couple of years.

Comments: I was introduced to this product at my previous place of employment and was impressed with it so I went with it without considering other products when we started our own business back in 2009. This product started off flawlessly at a great price. As the price has gone up quite a bit since then, the quality of the experience has not improved but has gotten worse. The connection speeds are slower, the picture quality is grainy, and the keyboard shortcuts don't work consistently. I have been testing Zoho assist and they do not have these issues and it is half the price. We are going to be cancelling our membership with Logmein Pro at the end of the auto renew period.

Pros:

We have used this product since 2012. In 2012 the product cost $39.95 annually which was very reasonable and the product was reliable and did what we needed it to do.

Cons:

Since 2012 the cost has creeped up to $350 annually. In the last 1-2 years the product's connection speed is slower and the keyboard shortcuts sometimes don't work which is annoying.

Too expensive, but works really well

Pros:

This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.

Cons:

This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.

Wonderful Tool

Comments: The ability to run payroll remotely or pay liabilities if you didn't get to it during the day; can print reports either at the computer's location or at your desk; can assist another person sitting at the remote computer

Pros:

Ability to remotely "sit" at another desktop without leaving your office! Or you forgot to retrieve a file, with this you can just login and print it at your desk!

Cons:

I have not found anything that I don't particularly like about the product. Haven't used all the available options, but the ones I have work great

Great for Remote Access when accessing multiple computers

Pros:

Love that's its easy to use and very intuitive. Can create groups and add computers to each group. Keeps things organized. Able to create an account for user to access their own workstation with only access to their computer. Ability to send links for download.

Cons:

It's more expensive than it used to be. Had to move away from the cost trippled.

One of my favorite Remote Desktop Applications

Pros:

What I like about LogMeIn is the ability to save passwords. This makes it easier when logging into a server and you forget the Windows' User Profile credentials. You receive a little notification that tells you, you can login with the Saved Username/Password.

Cons:

With LogMeIn, you do not have the ability to have multiple users log into the remote destination. This isn't necessarily a harsh CON, more of a minor inconvenience, because it's not often I'll need someone else to remote into the same destination as me.

Log Me In Pro

Comments: i have used this software while on vacation because of time sensitive tasks that needed completing, I have used it in cases where I just couldn't get into the office because of bad weather. Business doesn't stop for anything and this software gives me the ability to work from any where.

Pros:

I really like that I can log into my work PC day or night. It is easy to use and gives me the freedom to work outside of my office. I have access to everything on my work PC. I cannot say enough good stuff about this software.

Cons:

I cannot think of anything. I have been using the software for sometime and never have problems with the software.

Functionality issues hinder an otherwise great product

Comments: Would try it out for yourself first before diving into the software

Pros:

LogMeIn Pro has a lot of features, is easy to setup, carries a lot of secure connection features, and enhances productivity as a great remote desktop application.

Cons:

The features are great and the setup is easy. However, the remote desktop features has many errors at times. I can't see my screen sometimes and other times, it takes a long time to load. It makes the software hard to recommend or trust to work.

LogMeIn is the best

Comments: I use this daily and love it. I can access my other computer with no worries.

Pros:

Ease of use. LogMeIn makes it as simple as a double click to access my other computer.

Cons:

Updates sometimes make it necessary to reload software

LogMeIn Pro - Review

Comments: - Overall is a very good experience with LogmeIn pro when compared to any other product in market

Pros:

- This application provides more flexibility in accessing desktops remotely without any issues at any time. - The features provided in this application are more efficient than any other product in the market - This application can be used easily by any user without any issues.

Cons:

- The pricing can be more affordable - The features can be more added into the product - The support can be more helpful

Not Worth $$$

Comments: I used it for over 3 years. In the last year they automatically gave me the Central version for 6 months with no fee. Then sent me a bill for a renewal for 3 x's what I paid the year before. I immediately shopped and got another program for 1/10 of the cost with all the features, bells and whistles.

Pros:

The ability to access a computer remotely.

Cons:

The price and the way they do business. Deceptive.

Remote access to any computer from anywhere in the world.

Pros:

This is a great software to connect and manage remote connections. You can create and manage users and give them access to selected computers all from a simple to use portal. Connection quality is always top notch and packages are very flexible.

Cons:

The in browser connection window can be slow and buggy at times but at the end of the day is a great alternative to downloading the exe.

Logmein Review

Comments: Overall it is a good product and makes working outside of the office easier.

Pros:

It is very easy to login and use at any time of the day. I have not had any issues with LogMeIn.

Cons:

Depending on what I am working on, the view on the screen is smaller than my regular computer screen. Then I have to adjust my viewing size.

LogMeIn Pro

Pros:

Overall better than most other remote connection software. Easy enough to use and deploy. Stores passwords to make logins much simpler.

Cons:

Personally prefer it only on server environment. Limited to 1 user being connected at a time. Can be difficult when adding profiles from other administrators.

My IT guys love this program as much as I do

Comments: For someone who is not very tech-savvy, both I and my IT guys love this!

Pros:

Instead of spending hours on the phone trying to explain to IT what I'm looking at, I get to just sit back and watch them go! So great being able to let them into my computer when I need help.

Cons:

Not that this is necessarily a logmein fault, but i always have to remember to not let my computer go to sleep while someone is working on it. If I do, then they can't remote in anymore.