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About Rent Manager

Rent Manager property management software is for companies with over 100+ units that manage all varieties of properties.

Learn more about Rent Manager

Pros:

My partner and I were able to list our rental unit with relative ease.

Cons:

The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.

Rent Manager ratings

Average score

Ease of Use
4.4
Customer Service
4.7
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/ 10

Rent Manager has an overall rating of 4.6 out 5 stars based on 476 user reviews on Capterra.

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Filter reviews (476)

Joseph
Joseph
Owner in US
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Property Management Software

5.0 10 months ago

Comments: Overall the software is fantastic and keeps track of your properties and financial statements.

Pros:

The software is very intuitive. Many great features for pulling owner reports, tenant ledgers and expense reports.

Cons:

Lacks accessibility features such as changing font size or overall UI experience which is very dated.

London Computer Systems Response

9 months ago

Thank for your review! We highly recommend checking out Rent Manager Express, the browser based version of our software. This includes a fully redone UI experience and the ability to change fonts, styles, and more.

Joshua
Asset Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Stop Your Search - This is THE Software Platform for Managing your CRE Portfolio

5.0 4 weeks ago New

Comments: Absolutely fantastic - this product blows the competition out of the water.

Pros:

I've used a number of property management and accounting software platforms during my career in the commercial real estate industry - RentManager is by FAR the most complete, streamlined, user friendly option on the market.

Cons:

Nothing comes to mind, big or small. It is a fantastic product

London Computer Systems Response

3 weeks ago

Thank you for your review!

dana
Leasing agent in US
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

functional but basic.

2.0 4 months ago

Comments: very basic. it worked but lacked the frills that our new software has.

Pros:

we were using the server based option and it seemed old and outdated.

Cons:

maybe it was just how the bosses had it set up but not all users could get in at once.

London Computer Systems Response

2 months ago

Thank you for your review!

John
Member in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best. Property Management. Software. Ever.

5.0 3 months ago

Comments: Rent Manager is the heart of my business. I use them every day, as do my residents.

Pros:

Absolute best property management software. Ease of use, deep understanding of the industry, great customer support

Cons:

Some categories can be brittle. For example, only one type of late fee can be recognized.

London Computer Systems Response

2 months ago

Thank you for your review!

Della
Administrative Assistant in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software - Highly Recommend

5.0 2 months ago New

Comments: I just think it is a great software for our housing market and leasing we do.

Pros:

I like how easy it is to find tenants and their information as well as send emails to all tenants.

Cons:

There is not much I do not like able rent manager.

London Computer Systems Response

2 months ago

Thank you for your review!

John
Controller in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

QuickBooks to Rent Manager

5.0 4 weeks ago New

Comments: Our implementation consultant was such a great asset to our conversion. They made it so easy to switch.

Pros:

The implementation process was so easy. They were able to import all my data from QBooks.

Cons:

So far we love everything about Rent Manager.

London Computer Systems Response

3 weeks ago

Thank you for your review!

Tina
Property Manager in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Property Manager

5.0 2 months ago

Comments: Above my expectations, quick and easy resolutions

Pros:

Easy program to work with, customer support is excellent

Cons:

There are no concerns at this time, great program.

London Computer Systems Response

2 months ago

Thank you for your review!

Dana
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best customer service

5.0 2 months ago New

Comments: Great product for my properties. I have called aren’t Manager support many times over the last 5 years and I have always had my issues resolved.

Pros:

It’s easy to use but the customer support is absolutely the best. Always knowledgeable and very clear and concise when they show you how to solve your issue.

Cons:

I did have to wait for 15 minutes on hold.

London Computer Systems Response

2 months ago

Thank you for your review!

Chesky
Bookkeeper in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Option!

5.0 2 months ago New

Comments: Amazing System & Software to keep track on everything in a property management office.

Pros:

All kind of Reports, from rent rolls, profit & loss, to balance sheets, and collections.

Cons:

Can't complain at all, it covers almost everything you need.

London Computer Systems Response

3 weeks ago

Thank you for your review!

Laura
Accounting Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Customize Rent Manager for YOUR USE!

4.0 last month New

Comments: RM has provided a sound product and continues to grow and change each year, while also keeping the customization for each customer. I like that my setup is for ME and someone else change tweek stuff to make it how they need. I have used this software for 13 years and have only had a few issues, which were mainly resolved by the wonderful/knowledgeable RM support staff. When in doubt of something new, I utilize the in-software help or call RM support and get an answer to my delimma promptly.

Pros:

I like that you can customize to your specific needs in almost everything you do & setup in RM, it's not just "canned software" - I can make it my own!

Cons:

Lacking in the AP/AR areas for credits - can't spread to all properties, usually a credit is only applied to 1 property and for something that applies to ALL properties (i.e. worker's comp), I cannot spread a credit to everyone.

London Computer Systems Response

3 weeks ago

Thank you for your review!

Adam
manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Rent Manager continues to be excellent

5.0 5 months ago

Comments: My experience was excellent. I have been a customer for many years before I switched to rent manager online. My implementation, [sensitive content hidden], was so helpful and got me up and running very quickly.

Pros:

The UI is intuitive. The software tracks everything I need and more. Rent manager is amazing the few times I have needed it.

Cons:

I can't think of any real cons. The software does so much for you that you may need to take a few notes so you remember where everything is.

London Computer Systems Response

2 months ago

Thank you for your review!

Jennifer
Administrative Assistant in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Software, Highly recommended for managing any rental needs.

5.0 8 months ago

Comments: I love it, it has fantastic reports available. This is probably my favorite part. Customer service is usually very helpful.

Pros:

text messaging center, ability to modify recurring charges, merge wizard, templates

Cons:

it's hard to say, if I don't like anything, as this software is extremely complicated (not in a bad way) very minor fixes would streamline some stuff.

London Computer Systems Response

8 months ago

Thank you for your review!

RICHARD
Consultant in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Rent Manager - ease of use

5.0 8 months ago

Comments: I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent Manager up and running. It took less than 1 month where at another company I worked at, they would still be selecting the Project Management team to manage the implementation.

Pros:

Very easy to implement, tons of How-to videos, easy to use, intuitive, flexible, and field personal found it easy to use and helpful to their job.

Cons:

Nothing material comes to mind, however, I if I could wish for anything, I would like to have a tightly integrated Treasury/Banking functionality that would integrate with many banks and automatically download bank statement activity into the Bank Recs and automatically clear outstanding checks.

London Computer Systems Response

8 months ago

Thank you for your review! We do offer a Bank Sync option that can help with bank reconciliation. Please reach out to your sales representative for more details.

Sandra
Bookkeeper in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Rent Manager...please get us a payroll feature

5.0 4 months ago

Comments: I am a QB user and I was skeptical about using RM, but I love the ease of the software....just get the payroll feature, please!

Pros:

I appreciate the help feature as well as the remote access when I need help.

Cons:

I would love for the software to include a payroll feature

London Computer Systems Response

2 months ago

Thank you for your review!

Sandra
Senior Accounting Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Training

5.0 3 months ago

Comments: I had to take over 2 companies that have rental units and it was so simple to input the properties, renters, etc once I attended the Rent University and did my training. The Trainers were so easy to follow and made the experience great!

Pros:

Very easy to learn and the teachers are so easy to follow and helpful!

Cons:

There is nothing I don't like, The software is very easy to use

London Computer Systems Response

2 months ago

Thank you for your review!

Courtney
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Wonderful features and integration

4.0 7 months ago

Comments: Overall, our experience has been pretty good. There were a couple of hiccups along the way with scheduling our training sessions, but we were able to reschedule and get caught up. I love that there is a suggestion link to be able to request certain features to be considered for adding.

Pros:

I like all the help files and education option available as we learned the new system. I really like the project management aspect and budgeting features. The integration options are many, and got set up quicker than I anticipated. I really like that I can write my own reports that are specific to what I need. Singable documents is a plus.

Cons:

They recently rolled out with a new version of the system, so there seems to be some glitches every now and then. For the implementation phase, it seemed that much of what was taught needed to be done in the older version. We got things done, but we had to go back and forth between the versions for setup issues.

London Computer Systems Response

7 months ago

Thanks for your review!

Amy
Owner Realtor in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software

5.0 last year

Comments: I have been in the business for 30 years and have implemented Rent Manager in each of my jobs.

Pros:

The integration of all the components of managing a property all in one spot.

Cons:

Cam recs are not as simple as they should be.

London Computer Systems Response

last year

Thank you for your review!

Romi
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PPS Review

5.0 7 months ago

Comments: great experience. helpful customer support, friendly staff

Pros:

The program is easy to use and is cost effective

Cons:

Sometimes the system seems a bit slow during busy time of month

London Computer Systems Response

7 months ago

Thank you for your review!

Rachel
Training Specialist in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Super User Friendly!

5.0 4 months ago

Pros:

it is so user friendly and customizable. it is also easy to correct mistakes. with other softwares, my new employees were so scared to do anything because a mistake would mess up reports and they would have to reach out to someone in upper management to fix. the support teams are also always really great to work with.

Cons:

the only thing i am not a huge fan of with rent manager is the maintenance set up for turns and things.

Nicole
Investment Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Highly recommend Rent Manager from 1 to 1 million properties.

5.0 4 months ago

Comments: We use Rent Manager to manage over 1,000 rental properties nationwide and we couldn't do it alone.

Pros:

Rent Manager helps us manage all the rentals and really makes our jobs easy.

Cons:

We have absolutely no complaints at all about Rent Manager.

Derek
Applications Analyst in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best PMS

5.0 4 months ago

Comments: Easy to administer, integrate with other applications, the BEST customer service, ease of use, easy to access very descriptive, helpful sources for reference.

Pros:

As a business systems/applications analyst who has used several different property management applications, Rent Manager is by far my preferred software choice. Ease of use, accessibility, excellent customer service, easy set up and configuration.

Cons:

Its hard not to like the system, they are working some kinks out of Express however they are moving in the right direction.

London Computer Systems Response

2 months ago

Thank you for your review!

Tim
Managing Partner in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Does almost everything you could want it to...

4.0 6 months ago

Comments: Great experience overall. Michael Cobb was a fantastic implementation specialist. I had a lot of unique problems that he helped me figured out. He was always prepared for the next call. His services alone made Rent Manager worth the price.

Pros:

Has all the accounting features you could want. You can even take care of accounting for management companies by setting up an additional "property." The integration of Zego's ePay feature automatically accounts for online payments, drastically reducing the time it would normally take to manually deposit checks in the bank and "deposit" them in Rent Manager.

Cons:

We own a campground with MTM tenants who all show up on different days of the month, staying for various lengths of time. This software will only post recurring charges once a month, insteading of posting each charge on the day it's due. Likewise, it would be a nightmare to set up late fees and Accounts Receivable automations based on different due days; you would need a separate automation for every day of the month for each task. To circumvent this problem, we have to adjust all of the tenants to the same rent due date and prorate rent at both move-in and move-out. Unique situation that probably wont apply to most customers, but turned out to be a headache for me.

London Computer Systems Response

2 months ago

Thank you for your review!

Stephanie
Admin Leasing coordinator in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Admin Leading coordinator

5.0 6 months ago

Comments: Great, we love that we can check payment history and see when a lease has been signed.

Pros:

That tenants can make their own rent payment.

Cons:

That tenants cannot sign renewals on the app.

London Computer Systems Response

6 months ago

Thank you for your review!

Janet
Leasing Coordinator in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Rent Manager Rocks!

5.0 8 months ago

Comments: Since we have been using this product, we have been more than satisfied. If we do run into a problem that we personally can not solve, the Rent Manager agents have always been exceptional in their service to us, as well as, friendly, non-judgmental and get the issue taken care of quickly. Can't say enough about the RM staff!

Pros:

Once you learn the program you can go from one topic to the other with ease and can be assured it will be efficient.

Cons:

There really are no complaints with this program. I would recommend it highly.

London Computer Systems Response

8 months ago

Thank you for your review!

Valeria
Property Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Overall Great System!

5.0 4 months ago

Comments: I think it is great. Again, if used properly, it can make managing an easier task overall!

Pros:

Very easy to use if you take the time to actually do things correctly. Example- inserting task to ensure something is done.

Cons:

Loses connection quiet often, but it usually connects right away.

London Computer Systems Response

2 months ago

Thank you for your review!