---
description: Learn more about Now Book It price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Now Book It Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Now Book It](/software/220182/now-book-it)

# Now Book It

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> Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, \& gift card sales.
> 
> Verdict: Rated **4.9/5** by 94 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Now Book It?

Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 94 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Now Book It

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Indonesia, New Zealand, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Booking Management
- Booking Notes
- Business Process Automation
- CRM
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customisable Branding
- Email Marketing
- Email Reminders
- Event Scheduling
- Event Ticketing
- Group Reservations
- Inventory Management
- Marketing Automation
- Mobile Access
- Multi-Language
- Natural Language Processing
- Online Booking
- Online Payments
- Online Registration
- Order Management
- Payment Processing
- Personalization
- Point of Sale (POS)
- Promotions Management
- Queue Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- SMS Messaging
- Social Media Integration
- Social Promotion
- Surveys & Feedback
- Table Management
- Third-Party Integrations
- Ticketing
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Management
- Website Personalization

... and 1 more features

## Integrations (20 total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software)

## Related Categories

- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)
- [Online Ordering Systems](https://www.capterra.com.au/directory/32698/online-ordering/software)
- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)
- [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software)
- [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software)

## Alternatives

1. [Booqable](https://www.capterra.com.au/software/138689/booqable) — 4.8/5 (1144 reviews)
2. [Eventbrite](https://www.capterra.com.au/software/114949/eventbrite) — 4.6/5 (5767 reviews)
3. [OpenTable](https://www.capterra.com.au/software/17313/opentable-for-restaurants) — 4.7/5 (1319 reviews)
4. [Wix](https://www.capterra.com.au/software/169007/wix) — 4.4/5 (10661 reviews)
5. [Beyonk](https://www.capterra.com.au/software/1018625/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "Recommended booking platform" — 5.0/5

> **Susan** | *10 April 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business
> 
> **Cons**: Some features take a while to actually be activated, for example the integrations of the platform and the POS system
> 
> Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

-----

### "6 Years of authentic, innovative Service" — 5.0/5

> **Verified Reviewer** | *8 April 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Restaurant reservations and a wide range of events are easily managed. Now Book It performs incredibly, quickly and delivers all of this at a great, competitive price.
> 
> **Cons**: I do wish that there was the resource to book through google search and google maps. Furthermore, I do believe that greater CRM-adjacent features would be useful.
> 
> I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Over the past 6 years my uses of the software have evolved, but I've been supported every step of the way. My customers have a simple, easy-to-use platform

-----

### "NBI is great for our business" — 5.0/5

> **Jason** | *26 May 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant
> 
> **Cons**: There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues
> 
> Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

-----

### "Well worth it- straightforward and supported" — 5.0/5

> **Jemma** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Great value for money, simple and ease of its' design. Fantastic on the ground support. We use it for gift voucher management well too and it makes it super easy.
> 
> **Cons**: It doesn't manage our functions and events as well as it could, and occasionally can be a bit clunky when putting a simple booking in the diary with lots of steps that have to be done in a certain way or other details reset.
> 
> Overall very happy with the product and service provided. It has a nice interface for our website, with flexible design that suits. We are so well supported by the reps in Melbourne and can normally work through any requests for alterations/ enhancements\!

-----

### "Strong Booking Platform for Multi-Venue Operations" — 5.0/5

> **Daniel** | *20 April 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is intuitive for both our team and customers, which reduces training time and booking errors across multiple venues. Strong customer support, fast response times and solutions that actually get implemented, not just acknowledged.
> 
> **Cons**: No EDM newsletter option yet and some areas of the backend can feel a bit clunky, particularly when managing functions or making bulk changes.
> 
> Overall, our experience with NowBookIt has been very positive. It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/220182/now-book-it)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/220182/Now-Book-It/> |
| en-AE | <https://www.capterra.ae/software/220182/now-book-it> |
| en-AU | <https://www.capterra.com.au/software/220182/now-book-it> |
| en-CA | <https://www.capterra.ca/software/220182/now-book-it> |
| en-GB | <https://www.capterra.co.uk/software/220182/now-book-it> |
| en-IE | <https://www.capterra.ie/software/220182/now-book-it> |
| en-IL | <https://www.capterra.co.il/software/220182/now-book-it> |
| en-IN | <https://www.capterra.in/software/220182/now-book-it> |
| en-NZ | <https://www.capterra.co.nz/software/220182/now-book-it> |
| en-SG | <https://www.capterra.com.sg/software/220182/now-book-it> |
| en-ZA | <https://www.capterra.co.za/software/220182/now-book-it> |
| fr | <https://www.capterra.fr/software/220182/now-book-it> |
| fr-BE | <https://fr.capterra.be/software/220182/now-book-it> |
| fr-CA | <https://fr.capterra.ca/software/220182/now-book-it> |
| fr-LU | <https://www.capterra.lu/software/220182/now-book-it> |

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