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Microsoft Power Automate Reviews

About Microsoft Power Automate

Microsoft Power Automate is a comprehensive automation platform with RPA, DPA, AI, and process mining - powered by low-code and AI.

Learn more about Microsoft Power Automate

Pros:

It helps to automate routine activities while saving time and cost. The flows work with external software and applications as well.

Cons:

The interface may not be intuitive for some users. Some of the features are not very well explained.

Microsoft Power Automate ratings

Average score

Ease of Use
4.0
Customer Service
3.8
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.2/ 10

Microsoft Power Automate has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">206</span> user reviews on Capterra.

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Filter reviews (206)

David
David
Innovation director in Spain
Verified LinkedIn User
Environmental Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Efficient Workflow Automation in the O365 Ecosystem with Power Automate.

5.0 3 months ago

Comments: My experience with Power Automate has been largely positive. It’s a versatile and powerful tool for automating a wide range of tasks within the O365 ecosystem, allowing teams to save time and reduce errors in repetitive processes. While there is a learning curve for more advanced features, the platform’s ability to streamline workflows and enhance productivity makes it a valuable asset for organizations leveraging Microsoft’s ecosystem.

Pros:

What I liked most about Microsoft Power Automate is how seamlessly it integrates with the entire Office 365 ecosystem, making it easy to automate repetitive tasks and workflows across Microsoft applications, from Outlook to SharePoint. The platform offers a vast library of pre-built templates and connectors that simplify automating even complex processes without heavy coding. Additionally, its intuitive, drag-and-drop interface enables users with minimal technical experience to create effective automations quickly, which improves productivity and reduces manual work.

Cons:

One drawback of Power Automate is that more advanced workflows may require knowledge of expressions or PowerShell, which can be a barrier for non-technical users. Additionally, complex flows can sometimes experience latency or encounter errors, especially when triggered by high volumes of data or frequent actions. Managing and troubleshooting these errors can take time, as logs and error messages aren’t always straightforward.

Claude Real
Business Analyst and Graphic Designer in Canada
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Powerful Automation tool but difficult to use for user not advanced in IT

4.0 last year

Comments: Overall I’m satisfied with the result once I get the automations working, but I’m still considering to change to another tool for automations.

Pros:

It allows me to reduce the amount of entries and manual managements I would normally have to do. It also allows me to configure various notifications very useful when dealing with multiple projects simultaneously.

Cons:

Even if Microsoft tried to make this tool user friendly, it is still very complex to configure automations with this tool. I’ve worked with automations tool a lot less complicated and with almost the same capacities.

ISSAC
Senior Engineer in India
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A powerful automation Tool

4.0 2 months ago

Comments: The entire automation is executed in the cloud and is triggered by predefined actions such as edit a cell in spreadsheet or update a sharepoint list and the whole process runs seamlessly in the cloud without requiring any additional IT resources such as CPUS etc .A very cost effective solution

Pros:

The entire workflow can be created ,saved and deployed in the cloud. Supports automation connectors of all major microsoft applications.

Cons:

There is a toggle to switch to new designer for the process designer which isnt very intuitive .I still prefer the old designer .Some improvemnts should be made to the new Designer so that its more interactive to use

Ibrahim
Quality Engineer in Canada
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Workflow Management with Power Automate Flows

3.0 6 months ago

Pros:

Seamless connection with other Microsoft platforms, such as SharePoint. It is very simple and easy to get the hang of, especially for beginners. It helps automate many redundant tasks and requires minimal maintenance once set up. Overall, very useful especially for a business using SharePoint, PowerBI, etc.

Cons:

It can be buggy when editing a flow, or running a flow for a certain task. For instance, a common problem I have encountered is with certain dynamic blocks not allowing the flow to be saved due to missing variables that should not be required. This causes me to create my own temporary workaround by using an empty variable which can get quite tedious when debugging power automate flows.

Verified Reviewer
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlining Education

4.0 last year

Comments: Honestly, my experience with Microsoft Power Automate has been a game-changer! It's been like having a super-efficient virtual assistant right by my side. Automating tasks like attendance tracking, assignment notifications, and even grading has freed up so much of my time. The easy-to-use interface made it a breeze to create workflows, and the Power Automate Process Mining gave me valuable insights into our teaching processes. Plus, the AI Builder and GPT integration? Mind-blowing! I could make my automations super smart and unique.

Pros:

Oh, man, I absolutely love Microsoft Power Automate! The best part was how easy it made automation. I mean, I’m no tech wiz, but with the drag-and-drop tools in this software, I can automate processes without breaking a sweat. Pre-made connections and templates were also lifesavers! They saved me a lot of time by automating those routine tasks in my classroom. And let’s not forget the Power Automate Process Mining feature, it was like there was a magic crystal ball telling me exactly what to automate. Super helpful!

Cons:

Well, Power Automate was awesome, but I did face a couple of hiccups. Some of the more complex automation stuff required me to learn a bit more about the software's capabilities, and that took a bit of time. Also, there were a few times when I needed connectors for specific third-party services, and they weren't available. It would have been nice to have a more extensive library of connectors to cover all my needs.

Xiang
Director in US
Information Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

An efficient and effective tool to streamline Microsoft platforms

4.0 4 weeks ago New

Comments: We are the Microsoft 365 users, we are glad to get the full access to this wonderful Power Automate tool

Pros:

The Microsoft Power Automate helps us make our system more efficient and effective.

Cons:

Sometimes the flow fails without a reason

Carly
Retail operations in UK
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Useful and efficient

5.0 3 months ago

Comments: Very good, saves times and helps me be more accurate

Pros:

Easy to use and saves time, great for communicating

Cons:

Nothing this is a very practical helpful software

Sam
Helpdesk Manager in UK
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Effective Office365 automations

5.0 last month New

Pros:

Drag and drop mapping features make creating workflows very easy, solid

Cons:

Can be somewhat difficult to configure certain actions due to the level of knowledge needed

Kane
Account Manager in Canada
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Very user friendly and powerful automation software

5.0 3 months ago

Comments: Amazing. Automate almost any task with this built-in software. The free version can accomplish a lot

Pros:

So powerful with a very user friendly interface

Cons:

Big learning curve because of all the tools & features.

John
Service Desk Analyst in UK
Financial Services, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Good, but only if you know how to use it

4.0 last month New

Comments: I use it to power automate forms and documents for ease of use.

Pros:

It's very effective in what it does, and very useful for automating forms

Cons:

Unless you know what you're doing, it can be very complicated

Jose Manuel
Marketing Manager in Spain
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Automate your business with Microsoft Power Automate

5.0 last year

Comments: It is very easy to create an automation and it has a lot of integrations, especially with Microsoft tools

Pros:

It is very easy to use and it has many options to integrate with Microsoft tools and also with third party applications like Google Analytics, Whatsapp, etc.

Cons:

Sometimes is difficult to debug flows when errors occur, especially when you try to create complex automations. Moreover, I think it is a little expensive

Sandra
Coordinator in India
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Easy Way of Automation using Power Automate

4.0 last year

Comments: An organization can have this platform as an alternative workflow solution for a higher degree. This can provide a good solution for business-critical processes, which makes them attracted towards it. Overall, easy and efficient automation can be done with the Microsoft Power Automate Platform.

Pros:

Power Automate has every basic feature to satisfy an individual and an organization's needs such as sending reminders, getting updates from blogs, and sending emails for adding SharePoint lists.It has many connectors and independent workflow, which makes the tool easy to automate.

Cons:

Licensing can be difficult for small organizations. Workflows cannot be changed once you run it.The customization of forms is not available, and workflows are not long-lasting.

keith
Systems Engineer in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Power Automate for SharePoint and PowerApp integration.

5.0 2 years ago

Comments: We've implemented Power Automate across different business areas and a variety of departmental applications are supported.

Pros:

Easy to use, part of the Office suite so single sign on and we can share workflows between team members.

Cons:

Copying workflows to different URLs can be a bit tedious as every reference to the URL needs manually updating.

Ralph Jefferson
Application Developer in Philippines
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Using Power Automate - Review

5.0 4 months ago

Comments: It was very good, I highly recommend using Power Automate especially if there is a repetitive task in your Team.

Pros:

It is very user-friendly and very helpful in our Team since I made some automation regarding Training Reminder.

Cons:

Sometimes it is not responsive and the Classic Design UI was laggy.

Ravi
Software Consultant in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft Power Automate

4.0 last year

Pros:

Microsoft Power Automate is a fantastic platform for automating workflows and streamlining processes. Then it offers a wide range of pre-built connectors and templates, making it easy to integrate with various apps and services. Its user-friendly interface and the ability to create complex automation scenarios with ease. Overall, it seems like a great tool to increase productivity and efficiency in your work processes.

Cons:

Some users have mentioned that the pricing structure can be a bit complex, especially if you need additional premium features or higher usage limits. It's important to carefully review the pricing plans and consider your specific requirements to ensure it aligns with your budget.

Danny
Art Director in US
Utilities, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

By the Power of Automation, Microsoft has the POWWW-WER

4.0 last year

Comments: Saved time. And time is a valuable resource our employers are glad use efficently.

Pros:

Its smooth operation of background tasks. If a human doesn't need to touch or see it, Power Automate will do what it's told.

Cons:

The learning curve can be overwhelming, and if your user doesn't have the right permissions there may be some frustrating trial and error.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A solid automation tool with room for improvement

4.0 2 years ago

Comments: Microsoft Power Automate is very powerful for large organizations. However, small businesses might find it a little bit complicated.

Pros:

Microsof Power Automate sets itself apart from its competitiors with its abundant array of unique features that are unmatched in the industry.

Cons:

Non-technical people will probably find it a little bit difficult to create the workflow they need.

Kesavan
Software Developer in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Efficiency and Productivity of Microsoft Power Automate.

5.0 2 years ago

Comments: Power Automate improve productivity and It also reduce the manual errors and effort.

Pros:

Microsoft Power Automate provides extensive integration capabilities even with third party applications like share point, Dynamics 365 and more.

Cons:

I haven't faced anything like that till now. I will update in future If I face anything.

Karthick
RPA Developer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Impressive facts of Power Automate

4.0 2 years ago

Pros:

Power Automate simplifies development by minimizing the need for users to write scripting languages, allowing them to focus instead on using its low-code visual interface to create workflows quickly and easily. Power Automate provides a wide variety of pre-built templates, enabling users to quickly and easily create workflows without having to start from scratch or spend time developing something from the ground up. It is a cost-effective automation tool compared to many others, which can help organizations save money on their automation investments. we can trigger different workflows at the same time. It's very easy to incorporate with other Microsoft tools.

Cons:

Power Automate is a simpler and more accessible automation tool compared to others, but it may not offer the same level of advanced functionality and customization as more complex tools. Power Automate integration with other Microsoft products may restrict its compatibility with third-party software and non-Microsoft solutions, which could limit its usefulness for some users.

Timothy
Timothy
Information Success Coordinator in US
Verified LinkedIn User
Oil & Energy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Automation that can be a bit tough to learn, but worth the effort

5.0 2 years ago

Comments: Power Automate began as an add-on feature for Power Apps but has become a big player in our company due to all the useful ways it can be used. I feel like we have just begun in some ways as we haven't even started down the possibilities with RPA, so I am excited to see where it goes.

Pros:

The best feature of Power Automate is that it allows an impressive amount of automation with nearly any system that you could throw at it. We have used it to generate and send reports on a weekly/monthly basis, clean system data, create documents from Power Apps, and approval workflows, such as requesting time off.

Cons:

The thing that I like least about Power Automate is that it took me a long time to learn and feel comfortable using it. To be fair, there is a lot to wrap one's head around with a tool of this scope but I wish it would have been an easier process. If you can afford training, it will be worth it and you will make back every dollar spent quickly.

Jothika
RPA Developer in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Microsoft Power Automate-Powerful platform for Automation

4.0 2 years ago

Comments: Overall, it is a good platform for developing automation workflows.

Pros:

Using Power Automate we can easily automate the workflow without technical knowledge. It is useful to automate the repetitive task like sending reminder emails. When compared to any automation tool, the automation process is easy with this.

Cons:

The initial setup of the process is quite challenging and confusing. It doesn't allow to access this platform to many users at a time.

Kristen
Specialist in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Confusing product, not clear cut

4.0 last year

Pros:

Once completed the task, it is very helpful

Cons:

Difficult to learn to use. Had to google how to figure processes out

Muhamed
Muhamed
RPA Developer in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Low Code Low Cost Low maintanance RPA tool

5.0 2 years ago

Comments: Overall experience is good. As it is a new rpa tool it has got less features in process mining , dashboarding etc. But hope that this will get going and get updated in the future.

Pros:

The most thing about this RPA tool is the cheaper rate of licenses when compared with uipath and Automation Anywhere. The annual license renewal cost seems like a small amount. Also power automate comes with Windows OS now so further installation of tool is not needed.

Cons:

The least about this is the speed of execution while developing, There is only option to debug not to run from the studio page, if we need to run then we will have to get back to home and run from there.

Prince
Prince
Compliance Specialist in US
Verified LinkedIn User
Biotechnology, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Flow has been reborn!

5.0 3 years ago

Pros:

Power automate allows someone with no coding skills to drag-and-drop different tasks and systems into a workflow to manage a multitude of things - as long as there's some connection to microsoft products. The pricing is good since you can use it for free as long as you already have a microsoft account. Even with the premium features, the price is worth the upgrade and you can have one account for your business to run multiple flows.

Cons:

There are certain setbacks to the system as there are known errors that I have run into multiple times that Microsoft hasn't fixed. One of the major examples is if a file has been opened by a user recently on SharePoint, Power Automate can't seem to move the file because it will say the file is locked. Although that can be expected even within sharepoint, there are times when the file is still unable to be moved on the next day.

Hugh
IT in US
, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Was a great product but they got greedy and make you pay for everything that you automate

1.0 7 years ago

Comments: Prior to the whole "you MUST buy tokens to be able to use the software that you already spent a lot of money on", they had a really good product that did things not found in other types of automation programs. You can compile your scripts/processes to run on other machines ... except now you have to pay for every little thing that you automate OR spend a lot of money to "register" a computer that you want to run unlimited exe's on. Of course, this is after you have already paid a premium price for the software. They don't advertise the costs up front because they want you to buy the software ... once you log into your account you finally get to see the costs for various tokens and functionality. We didn't appreciate the sneaky approach they decided would be a good business model. As horrible as the whole upgrade experience is/was, it is our hope that they drop this business model and get back to what made them great to begin with. They have great software but they have lost our business until they stop crippling it. We are in the process of moving on to a different product.

Pros:

It does things that other software packages do not do (like search for an image on a screen that isn't identifiable via other means).

Cons:

Steep learning curve. Recent versions now make you pay for everything that you create - making the software absolutely useless in an enterprise environment where you have to pay for the executable that you generate ... except if you discover an error and need to recompile and recreate your executable to fix something (which happens most of the time), you have to PAY AGAIN. I spent years learning and using Winautomation and it was awesome to be able to create solutions on the fly where there weren't any viable alternatives, but their greed has destroyed the flexible nature of what this software did best. The support people know their stuff, but moving the support forum to Linked-In groups has been a miserable switch....searching is problematic ... anything negative at all (even if it is constructive feedback) is deleted by the moderators.... it is like they are doing everything humanly possible to make the software and the company fail. I find this sad because I really like the software and the latest functionality that the newer versions bring. We were tricked into upgrading to Version 7 during a sales WebEx (no mention of the additional costs at all except a brief 1 sec mention of tokens that was not explained). Even though we have paid for the professional version upgrade, we went back to our old version (version 6) as soon as we realized how crippled the latest versions are unless you are willing to hand over large amounts of cash for a small fraction of the functionality the older versions had..