17 years helping Australian businesses
choose better software
About AutoDS
Dropshipping tool that helps businesses list items on eBay FB,Shopify,Wix & Woocommerce.Manage product listings& streamline fulfillment
They did refund me after treating me like it was a favor and kept $58 saying it was policy to keep some of the refund.
I don't like the fact that your order goes to "insufficient funds" status when the account does not have enough funds.
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Filter reviews (159)
![Hansa](https://cdn0.capterra-static.com/profile-images/linkedin/24cb8dcf1d17416526902032711b236c.jpeg)
Easy to Use service for dropshipping
Comments: Overall experience is good
Pros:
This service is easy to use therefore it is recommended for novice drop shippers. Item lister is excellent that's what I use every day.
Cons:
Order fulfillment has to improve. And item price monitoring and stock monitoring need more improvement and has to be reliable and more robust.
AutoDS Response
3 years ago
Hi Hansa! We are thrilled to hear that you enjoy using AutoDS, thank you so much for your review! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have - AutoDS Team -
GREAT SUPPORT
Comments: So far so good, I think I can recommend it to anyone.
Pros:
At first, I was greatly impressed by customer support and their attentiveness, trying to clear all questions asked in-depth and to the client's full understanding. Then I was impressed with the features and even more with the honesty of the agents which presented not only the advantages but the challenges too.
Cons:
It's great so far, will have more to share in a few months.
AutoDS Response
5 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
AutoDS Exposed: The Scam You Can't Afford to Fall For
Comments: AutoDS, the ultimate tool for fooling unsuspecting individuals. With its absurdly low maintenance and a plethora of nonsensical features, AutoDS takes the cake for being utterly useless. Don't be fooled by their flashy YouTube videos showcasing the supposed beauty of their software—it's all smoke and mirrors. AutoDS wasn't created to benefit you; it was designed to line the pockets of its greedy creators. Thinking of using AutoDS with eBay? Think again. Prepare for your eBay account to be flagged faster than you can say "scam." Say goodbye to smooth sailing because you'll constantly battle issues like failed image uploads and botched product descriptions. If you cherish your eBay account, steer clear of our so-called "ideas." And let's not forget about their shady tactics on Trustpilot. They resort to hacking the system by inundating it with fake 5-star reviews, all while juggling multiple accounts. As for their nonexistent customer support, don't hold your breath for a timely response to your emails—they're too busy laughing all the way to the bank. So, if you enjoy wasting time and money on subpar software with zero support, by all means, give AutoDS a try. But if you value your sanity and your business, run far, far away from this debacle of a service.
Pros:
YouTube videos where the developers are yekinng about how beautiful the autoDS software is
Cons:
It's constantly crashing and malfunctioning, leaving you to deal with the fallout while your business suffers.
AUTODS Is great but needs new updates
Comments: 90% happy with it, 10% unhappy. Needs updating.
Pros:
Prompt response from customer service and knowledgable.
Cons:
There are a few features missing, for example there should be the following features: 1. Allow to "bulk" edit products to set quantity to 0 (to pause sales while I fix issues with prices). 2. Allow for Data export to excel sheet, via dashboard to show all products info and sale info.
AutoDS Response
4 months ago
Hi there! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team
Alternatives Considered:
AutoDS is very useful and easy to use!
Comments: AutoDS has definitely made my start with dropshipping much simpler and easier.
Pros:
The ease of adding products to my store, fulfilling orders and managing my store.
Cons:
I find the pricing and fees a little bit confusing (for my products), I will need to study this a bit more.
AutoDS Response
6 months ago
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Best Auto Dropshipping service
Pros:
The efficiency, it's the best in the category!
Cons:
Nothing to say, it's the best in the category!
AutoDS Response
4 months ago
Hi there, We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
Alternatives Considered:
My first days dropshipping for real in heaven
Comments: So far so good. I mean so far the experience is welcoming and productive.
Pros:
Ease and speed of Service coupled with a plethora of guide videos and walkthroughs.
Cons:
I am not quite sure as they have made it clear that what they don't have can be acquired upon request. This in addition to what it currently offers
AUTODS GREAT CUSTOMER SERVICE
Comments: So far so good. A little overwhelming and a lot of reading.
Pros:
The customer service provided was great. I use their Chat tool and the agent on the other side was very patient and responded to all my questions. Furthermore she went the extramile and provide images, and links, and provided the explanation and support I needed. GREAT JOB, GUYS!
Cons:
The tools has a couple o glitches that it did not allow me to change the price of the sourced product which is capture automatically when passing the information from the side. When set higher than the real price, it does not allow you to list the product. I learned that you can increase the potential loses when setting the order prices. which is workaround mechanism but not perfect. They should have and override button that allows you to correct the number passed to the system. Also something that I did not like was the price of the automation feature.. If you want to use automation, you have to pay 5% of your sales... which is horrible. Imaging if you make a $100 sale to earn $10 , you will need to paid 5% of your sale, that means $5 dollar... That is crazy! Now if the 5% is on the profit...then it would be 5% of $10 that is $0.50 which it will be ok. But 5% of the sale is crazy and big NO NO.. I thing this policy must be revised. They should know that other software companies offer the same automation for free. Can anyone confirm if I understood it correcly? So I guest that I will use the manual approach.
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
IS IT A SCAM COMPANY?!
Pros:
I'm waiting for their reply to my request for a refund. Hopefully, they are not a scammer.
Cons:
They charged me the full yearly amount even though I canceled the trial on the same day I registered. When I asked for a refund, they provided a form stating that they would deduct a 15% processing fee. Is it a scam?
AutoDS Response
4 months ago
Hi there! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
![Randy](https://cdn0.capterra-static.com/profile-images/linkedin/d94e37d95473ee1a234f8b0fa11d1842.jpeg)
Half-baked, VERY buggy software, exceptionally terrible customer support
Comments: The tool is lackluster, buggy, overall a disappointment but okay whatever I would move on - the ONLY reason I am reviewing this tool at all is because I cancelled before the trial ended, my account was terminated (can no longer login) but AutoDS keeps charging me. When I contacted them about it I got rude customer service that quoted their "policies" as an excuse for fraudulently charging my card after cancellation. When I informed them I had cancelled they continued to be rude, dismissive, and claim my account was still active even though I can't login. This behavior reflects the value they place on their customers. For this reason alone, even if the tool was great, I would NEVER use AutoDS. If you want to place your credit card details into a site that will keep charging after cancellation this is the tool for you.
Pros:
Honestly, there was nothing about this software that stood out or was great. Even other mediocre tools do a better job.
Cons:
Almost every feature is buggy. Most features feel like they are in beta and not ready for the public. Their supposed product research tool is a joke and essentially worthless. Lister builder is okay but lacks in so many ways. It feels like it was made by somebody who has never dropshipped before.
My experiences with Autods
Comments: so far so good. I wish I was making more sales. I also wish that Autods Buyer accounts were tax exempt
Pros:
They have great customer service reps. I like you can upload products quickly
Cons:
everything good. Sometimes the software does act up but once you let them know they work on it quickly.
AutoDS Response
4 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Worse experience ever
Pros:
When it was working it was ok. But after it broke, it was not even able to be used.
Cons:
The absolute worst service imaginable. Firstly the connection randomly stopped from eBay, all my products removed and orders can’t be fulfilled. Ending up having to refund a heap of orders. Their support is useless, they DO NOT CARE. It’s been 2 weeks for them to ‘fix’ the issue and yet it’s still not fixed. All I get is “wait a little longer”. They then just ignore you. Or palm the issues off and say “we’ve escalated it for you”. How many times do you need to escalate it? Ridiculous. Use a different software with capable developers and support team.
AutoDS Response
7 months ago
Hi there, We appreciate you sharing your feedback with us. We sincerely apologize for any inconvenience you have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team
AutoDS is very eay-to-use for New eBay Sellers
Comments: Awesome apps and I really recommend for new sellers!
Pros:
Easy to source listing and the auto order features is awesome!
Cons:
A little bit more guidance/ advice for setting up the price so that seller can be profitable. Since ebay has its fees, sometimes new seller like myself is unaware of. And would prefer if could link the payment for order with credit card, that would be wonderful
AutoDS Response
6 months ago
Hi there! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team
OUT OF STOCK ISSUE
Comments: AutoDS automates tasks like product imports, price monitoring, stock updates, and order fulfillment. This reduces the time spent on manual tasks, especially for high-volume stores
Pros:
The customizable dashboard provides insights into store performance, tracking key metrics like profits, orders, and revenue
Cons:
AutoDS supports integrations with major platforms like Shopify, eBay, Wix, and Facebook Marketplace, making it versatile for different kinds of sellers
AutoDS Response
4 months ago
Hi there, We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team
All-in-One Dropshipping Software
Pros:
Features of importing products, monitoring prices and stock, as well as processing orders automatically. The tutorials, live Q&As and interviews are especially useful for new dropshippers.
Cons:
List of supported suppliers could be improved. Eg. SaleYee, HyperSKU, etc.
AutoDS Response
4 months ago
Hi there! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team
autods experience
Comments: i like Product loading happens quickly and it is easy to connect to representatives
Pros:
Customer representatives are very helpful and product loading, product profit and stock tracking are great.
Cons:
It would be nice if automatic product shipping was included in the monthly fee.
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Autods review
Comments: Found autods through YouTube trying to navigate TikTok shop. So far so good!
Pros:
Great customer service and info in videos.
Cons:
Nothing so far! They have been great and fast responses.
AutoDS Response
4 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Autds customer service review
Comments: good so far . Just started using autods.
Pros:
customer service is helping me with a problem and I believe they will help me solve the problem
Cons:
nothing yet will advise later, I look forward to using the service.
AutoDS Response
4 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
Pros and Cons
Pros:
Monitoring my products and track shipping. great customer service.
Cons:
i have a little issue but i hope it will be fixed soon.
AutoDS Response
5 months ago
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Auto DS review
Pros:
The ability to click and add items easily
Cons:
I haven't found an issue to complain about
AutoDS Response
4 months ago
Hi there, We're thrilled to learn about your positive experience with AutoDS. Your review truly brightened our day! It's wonderful to know that our team's efforts have been appreciated. Your feedback motivates us to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. AutoDS Team
Ok good supp
Pros:
Ok it was good fine support and help asp
AutoDS Response
5 months ago
Hi there! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
AutoDS- Review
Comments: So far so good. I just started to use AutoDS.
Pros:
Excellent customer service. They help with anything to get the job done.
Cons:
Non-api configuration is a little bit struggling but customer support helps you with it
Autods best software for dropshipping
Comments: It help to easily dropship my products from Amazon to Ebay
Pros:
Auto ds is very user friendly..love much
Cons:
The price optimization ..i had a problem with that
AutoDS Response
last year
Hi there! Thank you for sharing your experience with us - it's much appreciated! We are so glad to hear that you are enjoying our Interface! Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊 Thanks again for supporting our business. AutoDS Team
Very sneaky subscription cancellation. Be aware
Comments: Terrible experience and now out of pocket $600
Pros:
Never used the product beyond trial and then was charged $600 subscription fee when i thoight i had cancelled. Very misleading and not trust worthy company
Cons:
Thoight i had cancelled my subscription only to be charged $600 a few months later. Very sneaky cancellation procedure thats misleading
AutoDS Response
7 months ago
Hi there! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
bad
Cons:
unfortunately, I'm still encountering issues with importing Alibaba products onto this account. Furthermore, I've noticed that you have deducted a subscription fee without my prior consent, which I find unacceptable. I had hoped for a better experience and I'm deeply disappointed by this lack of transparency. I hope you'll find a quick solution to these problems, otherwise, I won't hesitate to share my unsatisfactory experience.