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About Sage HR

Effectively engage your people from anywhere with user-friendly and mobile ready HR software from Sage HR.

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Pros:

It very easy to use and setup. It is very simple, understandable and helps to solve problems quickly.

Cons:

Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around.

Sage HR ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.1
Value for Money
4.4

Likelihood to recommend

8.4/10

Sage HR has an overall rating of 4.5 out 5 stars based on 362 user reviews on Capterra.

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Filter reviews (362)

Nicole
Nicole
Owner in UK
Verified LinkedIn User
Human Resources, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage HR

5.0 2 years ago

Comments: Making life easier for clients by streamlining their processes & showing them what is available in Sage that they never knew of before.

Pros:

With employees having their own access to payslips, and leave requests it's save me time having to reprint or follow up on whether leave is approved or not as well as easy processing into payroll. It's also easy to follow up if need be as i can quickly view the Org Chart and see who reports to who.

Cons:

None, i would like more training on the product though

Daniel
Managing Partner in US
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Modular HR sooftware

5.0 8 months ago

Comments: My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement.

Pros:

Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins.

Cons:

Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists.

Sage Response

4 months ago

Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Antonio
Head of I.T. in Spain
Chemicals, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Looks great and offer many modules and but the functionality of most of them is very basic.

3.0 4 years ago

Comments: Certainly cakeHR solves part of the management of my company's talent department, but it is still far from being a suitable software for companies with more than 50 employees.

Changing any software in a large organization is complicated and I believe that CakeHR has a great potential to be exploited, so I still hope that they will listen to the users' suggestions and implement the requested functionalities.

It would be a good thing if they published the roadmap so that we could know how they are going to develop the product.

Pros:

The user interface of the web application is nice. It is easy to use by employees for absence requests. The calendar view is very convenient to see at a glance the planned absences. The talent department likes the performance module.

Cons:

General: The administration of the system is difficult. It is not prepared for companies with more than 50 employees because any type of grouping has to be done employee by employee, among other thigs. Support: It is disconcerting, sometimes responding quickly and providing some solution, but most of the time, besides responding late, it gives the feeling of unprofessionalism. Interface: Apparently it is nice, but there are some views, such as the user profile management, where they are limited to show in a single column each one of the fields, which makes very uncomfortable the information visualization. Document management: It is extremely basic and not very efficient. It becomes chaotic. Absences: It more or less works well, although as always, with little flexibility, burdening the talent department with avoidable tasks. Expenses: The same, very basic implementation. For us to be able to use it in my company a couple of additional fields are needed (name and VAT number of the provider) which they promised to add before the second quarter of 2019 but have not yet done so. In general there are few updates. I feel that they were adding new features more frequently at the beginning of the year. Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around. From support I was told to access the web application from a mobile browser... API: Very basic and incomplete.

Amber
Project Manager in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Sage HR Best Tool For Timesheets

5.0 6 months ago

Comments: I was trained on Sage HR by a great team and I was easily able to get setup and use the program.

Pros:

The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company.

Cons:

Nothing, Sage HR is one of the best human resource tool and applications around.

Sage Response

4 months ago

Thank you for your glowing review, Amber! We're thrilled to hear that Sage HR's timesheet and scheduling features have seamlessly integrated into your healthcare organization, making life easier for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Akshay Sharma
Team Lead in Canada
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great HR software that does a LOT!

4.0 7 months ago

Comments: It's been effortless to set up and gets the job done without any fuss.

Pros:

It's really helped us streamline our HR processes from onboarding with e-signatures to managing our workforce online. Plus, the employee database is robust, and the workflow builder has been handy for our daily operations. And the half-price offer for the first three months was a pretty good bonus!

Cons:

Great product, can't think of any besides making a few changes to the UI.

Sage Response

7 months ago

Thanks so much for taking the time to leave your review of Sage HR. We appreciate it!

Haba
Content Manager in Romania
Newspapers, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The best way to HR management

5.0 9 months ago

Pros:

I really liked the mobile app of this soft. It was easy to setup and very easy to use. Employee scheduling feature helped a lot with my projects where I needed full power.

Cons:

Could not find any Cons for this software, really glad I found it.

Sage Response

4 months ago

Hi Haba, it's fantastic to hear that our mobile app and scheduling features have significantly contributed to your content management projects. We're glad you've had a positive experience with Sage HR. Thank you for your support! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Anita
Payroll manager in UK
Hospitality, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Loving Sage HR

5.0 9 months ago

Pros:

Sage HR works well for our business. It covers annual leave across all working patterns used by the business. It is user friendly. We now have all staff on an HR system and it's free.

Cons:

Would like telephone support more than chat help

Sage Response

9 months ago

Hi Anita, Thanks so much for taking the time to leave your review of Sage HR. We appreciate your thoughts and feedback of the product.

corinne
va in UK
Executive Office, Self Employed
Used the Software for: 1+ year
Reviewer Source

helpful day to day

5.0 8 months ago

Pros:

i liked that it fit so seamlessly with other sage products within day to day work

Cons:

nothing particular that i disliked about sage

Sage Response

8 months ago

Thanks, Corinne for your review of Sage HR.

Josie
Courses in UK
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sage HR is a great platform for employees

5.0 8 months ago

Pros:

I like how easy it is to book holidays on the platform

Cons:

Its difficult to find what youre looking for sometimes

Sage Response

8 months ago

Hi Josie, Thanks so much for your review of Sage HR. We really appreciate it!

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Cool HRM tool

4.0 last year

Comments: Cool

Pros:

Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool.

Cons:

Within the context of my usage and interaction with the solution, there's not much to like less.

Vershley
IT Consultant in Mauritius
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Appropriate for companies that want one system for whole HR/payroll process

4.0 3 years ago

Comments: Good experience so far. Does lack some out of the box functionalities but can be customized. But the team is having fun with the system so far.

Pros:

Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.

Cons:

If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.

Justin
Consulting in US
Human Resources, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

It's Isolved 2.0

4.0 last year

Pros:

It was good for what I needed it for. A lot to learn

Cons:

A lot to learn, if you wanted to take the time to learn everything

Dominique
Dominique
Pédiatre in Cameroon
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

sage HR management system

5.0 2 years ago

Pros:

Perfect total HR Recrutement, applican tracking and management. The software is available to evaluate the ongoing employee performances.The software can set leave management, time shift management. Feedback to customer service is quickly handle and the problem is solved. The software have the mobile version son the admin cans set the tool where ever he is.

Cons:

The software is a cloud base system thaugh work online, to be constantly collecting dada and updating.

Jessica
Depot Administrator in UK
Construction, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy App to use

5.0 2 years ago

Pros:

By downloading the app, I have access to any payslips and documentation that I need

Cons:

Nothing bad to say as its easy to use and straightforward!

Abdul
IT Consultant in United Arab Emirates
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Product

5.0 2 years ago

Comments: Excellent product

Pros:

Easy to use the product, and well structured

Cons:

seems all perfect, did not use other product to compare the same

Samridhi
Samridhi
Human Resources Specialist in India
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy HR solution

4.0 2 years ago

Pros:

This tool provides an easy way for employees to request time off, holidays, and sick-days. It is also great for document sharing, and it is modular and customizable; it can be tailored to your organization's needs by adding functionalities and managing access rights.

Cons:

There are also some drawbacks associated with the system, such as the need to constantly upgrade data at a centralized spot in order to keep the platform up-to-date. Furthermore, it can be difficult to manage vacation arrangements in a timely and efficient manner.

Stefan
Managing Director in Thailand
Online Media, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great

5.0 7 years ago

Pros:

For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Cons:

- Day Offs: In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.) It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.) Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine. - Time Tracking: What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime. Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance. Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Sage Response

7 years ago

Hi Stefan! Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent. I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!

Verified Reviewer
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

CakeHR review

4.0 5 years ago

Comments: The best value for money, where HR processes get automated very quickly and user friendly.

Pros:

It is very adjustable, features are updated each week with increasing functionality, accessible customer support, very friendly pricing.

Cons:

Bugs. With such a speed in new releases it is almost inevitable that bugs pop up. New customer onboarding could be improved with clear guidelines. Knowledge base with instructions of use could be more informative. System could offer basic templates for all modules (survey, onboarding, offboarding etc)

Sage Response

5 years ago

Hello, We very much appreciate your feedback! I am sure you have also noticed how fast our developers fix a bug if one occurs :) As for the onboarding, I would be very grateful if you can contact me directly and share what can be improved, what information or steps you felt were missing during your onboarding process. Unfortunately, I can not guarantee that we will have templates for surveys available any time soon, due to the reason that different companies have different needs, therefore we try to keep all the features fully customizable. We are always giving as many examples as possible during the onboarding process, however, if you feel some additional information is needed, do not hesitate to contact us through the chatbox that is available on your desktop and app. What I can promise is that we will have our knowledge base updated any time soon, meanwhile, as I have already mentioned, please use the chatbox, we are always here and happy to help! With thanks, Viktorija

Laura
Global Culture & People Happiness Lead in Spain
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Cake HR is a Strategic Partner for Findasense

4.0 5 years ago

Comments: Has helped us a lot in the optimization, automatization and agility to handle our employee data and processes like leaves, feedback, goals, etc.
We have established an alliance with the Cake HR team and this has allowed us to customize the app to our and being able to find solutions to our daily needs.

Pros:

Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app. The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

Cons:

We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that. This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Sage Response

5 years ago

Dear Laura, Thank you for having taken your time to provide us with your valuable feedback! Our goal is to keep new and existing CakeHR features fully customizable, therefore options for different organization models will be definitely considered :) With thanks, Viktorija

Conley
Freelancer in South Africa
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Could this be the best HR software?

5.0 2 years ago

Comments: Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential.
I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid.

Pros:

Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook.

Cons:

No current cons I can think of. I had several login in issues a while back, but it was remotely fixed.

Julie
SVP in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Product!

5.0 5 years ago

Pros:

Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.

Cons:

Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly.

Sage Response

5 years ago

Dear Julie, It's so exciting to see that you are enjoying both, our software, as well as the app! :) It's so important to have the ability to manage work-related tasks on the go, right? I'll contact you directly, so we can go through the permissions and time-off settings to arrange them in the way it works best for you! With thanks, Viktorija

Craig
Director in UK
Furniture, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great software with a great team behind it

5.0 5 years ago

Comments: We solve the complexity of holidays clashing with Cake HR. It's a a core part of our business that every employee uses.

Pros:

I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.

Cons:

The app is a bit limited and it would be helpful if it offered a full calendar view.

Sage Response

5 years ago

Many thanks, Craig! In case you feel that you have any other feature suggestions you want to share with us, please make sure to post them through your app or profile, green box at the bottom of right corner :) Best regards, Viktorija

Olga
Project Manager Assistant in Latvia
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

The Potential of the CakeHR

4.0 6 years ago

Comments: The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options.
I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem.
The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine.

Pros:

The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

Cons:

There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement. As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Sage Response

6 years ago

Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)

Arpita
Business Analyst in Bangladesh
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Little expensive but has everything

4.0 2 years ago

Comments: Overall it was awesome experience and we all loved using it. Just had to let it go because of the heavy price it was charging us when there are other affordable/better alternatives in the market

Pros:

Sage HR is a complete HR solution. From employee onboarding to training, leave management, KPI calculation, everything works like a charm!

Cons:

It's a little bit expensive to maintain when you've higher number of users/employees and the customer support is a bit non-responsive.

Sarah
Operations Coordinator in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Piece of Cake!

5.0 5 years ago

Comments: Recently, we became aware that CakeHR offers time tracking. We had previously been using spreadsheets to keep track of hourly employees, which was at times difficult to use and run reporting on. Time tracking in CakeHR allowed us to make it easier for our hourly employees to clock in and out in a system that they were already familiar with, and the payroll reporting aspect is much easier as well.

Pros:

I love the ease of use CakeHR offers. It is very intuitive, easy to read (I love the appearance!) and easy to train new employees on. It is also very simple to use the CakeHR API to integrate with other software we use as an organization.

Cons:

I have no complaints with CakeHR. Everything is great!

Sage Response

5 years ago

Dear Sarah, Such comments makes us feel that we're moving in the right direction. :) We are thrilled that you enjoyed your experience and please let us know if we can help in any way in the future. Thanks again! Viktorija