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About GOAT Risk

GOAT is an easy to use Enterprise Risk Management system expertly designed to help non-risk experts. From £30/mo for up to 5 users.

Learn more about GOAT Risk

Pros:

The integrated risk assessment and selection of control measures work excellently. Additionally, the control matrix functionality provides a clear overview of the implemented control measures.

Cons:

Dashboards have fairly limited customisation in comparison to every other feature in the tool.

GOAT Risk ratings

Average score

Ease of Use
4.8
Customer Service
5.0
Features
4.3
Value for Money
4.9

Likelihood to recommend

9.3/10

GOAT Risk has an overall rating of 4.7 out 5 stars based on 53 user reviews on Capterra.

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Filter reviews (53)

Verified Reviewer
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A great tool to embed risk management within a large organisation

5.0 4 years ago

Pros:

- Ease of use - Pricing model - Tips in the system of how to get more out of the software

Cons:

In some ways, it's simplistic nature can be a limitation. But overall, in a generally immature risk environment the simple nature allows for greater adoption making it accessible to non risk experts

Doug
CFO in Australia
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Reporting Risk to the Board

4.0 12 months ago

Pros:

It sits on top of our existing reporting and does not add to the workload by creating a seperate standalone system

Cons:

The hardest part is not the system but the education of users to understand how to use it. We had a lightbulb moment where we nailed down the interaction between the register and the other reporting so that it was fed from the other reports rather than competed with them.

GOAT Risk Solutions Response

12 months ago

Hi Doug. We just wanted to say thanks for taking the time to leave this helpful and positive review. It's really appreciated. Great to hear about your 'lightbulb' moment with regards to reporting too! Just let us know if there's anything we can ever help you or your growing user community with.

Faizah
Credit Risk Manager in UK
Financial Services, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product, as a non risk expert

4.0 4 years ago

Pros:

Ease of use and ease of deployment, no training needed whatsoever

Cons:

Some of the functionality was a bit basic but that's also a pro

Stefan
Chief Financial Officer in US
Mining & Metals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product

5.0 2 months ago

Pros:

It has simplified the risk management process. We also like the clean look and feel of GOAT risk.

Cons:

It is still very manual to add information. There are not enough templates we can implement if we are not a risk specialist.

GOAT Risk Solutions Response

2 months ago

Thanks for taking the time to leave such a helpful review Stefan - it's much appreciated. We're really pleased to hear that the system is helping you simplify the risk management process whilst also being 'easy on the eye'!

Tanya
Hospital Director in UK
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback for Goat

5.0 12 months ago

Comments: Excellent -ease of use and fully supported

Pros:

Affordable and easy to use. Great support too

Cons:

Nothing to mention that had any significant impact

GOAT Risk Solutions Response

12 months ago

Hi Tayna. What a lovely review! Thank you so much :-) It really does mean a lot to us as we grow our business. Hope to speak with you again soon and best wishes for the festive season.

Marian
Interim Operations Manager in Ireland
Public Policy, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

One home for Risk Management

5.0 last year

Pros:

This is a great piece of software that has helped us engrain risk management in our decision making and helped our reporting requirements to committees that run/govern our organisation.

Cons:

We are happy overall with this software.

GOAT Risk Solutions Response

last year

Thanks for leaving us such a glowing review Marian! Everyone here is really delighted to hear that the system is helping you to embed risk management and improve decision making. Exactly what it's designed to do!

Mark
Enterprise Risk in UK
Financial Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Enterprise Risk and GOAT

5.0 last year

Comments: Great product and very easy to set up and use.

Pros:

The ease for all people throughout the company to use the product and update the risks. Whether they are risk professionals or new to risk management.

Cons:

More information could be displayed on the screen but instead there are blank spaces.

GOAT Risk Solutions Response

last year

Thanks for taking the time to write us such a positive review Mark - that's much appreciated. We're delighted to hear how GOAT Risk™ is helping both risk experts and non-risk experts alike to get hands on with risk management there.

colin
Internal Auditor and Risk Consultant in Ireland
Import & Export, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

GOAT Risk Review

5.0 4 months ago

Comments: As a small company with a diverse, extensive and complex range of risks, we were looking for a flexible, adaptable solution to help us document, manage and report on risk. The GOAT system more than meets our needs, at the same time providing exceptional value for money.

Pros:

Whilst GOAT is set up with a standard configuration, the flexibility to revise and adapt the system to meet your own specific needs is a major plus!

Cons:

My only minor criticism of the system relates to the reporting module which does not have the facility to output into Word or Powerpoint; in my eyes this would be beneficial.

GOAT Risk Solutions Response

4 months ago

Thanks for taking the time to leave such a helpful and comprehensive review Colin. We've captured your comments relating to reporting, and will make sure to keep you informed of any system developments planned in this area.

Dougie
Head of Risk in Estonia
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cost Effective Solution for ERM

5.0 8 months ago

Pros:

The GOAT Team are continuously improving he product based on feedback

Cons:

Formatting issues with text input sometimes impacts reporting tools

GOAT Risk Solutions Response

8 months ago

Thanks for leaving us such a wonderful review Dougie :) With regards to the formatting issues, we're assuming this is relating to where text is being copied and pasted between fields? We'll drop you a private message in this regard.

Chiel
Information Security Manager in Netherlands
Semiconductors, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Software GOAT Risk Management

5.0 5 months ago

Pros:

The Software GOAT Risk Management offers an attractive user environment. The integrated risk assessment and selection of control measures work excellently. Additionally, the control matrix functionality provides a clear overview of the implemented control measures. In summary, it’s a valuable tool for effective risk management!

Cons:

While GOAT Risk offers an easy-to-use platform for risk management, there are some limitations in its reporting capabilities. Improving the reporting functionality could enhance the overall user experience and provide even better insights for decision-makers.

GOAT Risk Solutions Response

5 months ago

Thanks for taking the time to write such a kind and helpful review Chiel - it's very much appreciated. Thanks also for your suggestions for improvement which have been duly noted on our development radar.

Daniel
Information Security Risk and Compliance Officer in UK
Biotechnology, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The Only Option!

5.0 last year

Comments: The problem with conventional risk management toolsets is that they are usually built around GRC tools that require huge amounts of configuration before handing over to the client and constant support throughout the use of the product. They are often complicated to use, require users to undergo substantial training, and cost an absolute fortune. GOAT Risk is the exact opposite of this!If you're looking for a completely customisable risk management tool that doesn't require any support and comes jam packed with features straight out of the box at an incredible price, there is no other option. This tool is incredible and the team at GOAT are so helpful and willing to chat at any time.

Pros:

OUT THE BOXStraight out of the box this tool is packed full of customisable features that allow you to manipulate the tool to fit seamlessly into well established risk management processes and procedures and instantly take you away from endless spreadsheets. Within 15 minutes I had our current risk assessment template configured in the software and was inputing data to test out how reports would export.TEMPLATESThe templates feature allowed me to push the customisation to not only include Open, Accepted, and Closed risk registers as well as risk assessment processes, but I could also utilise the customisable templates to create Remedial Action Plans to track actions from Audit and IT Health Check reports, Third Party Risk Registers to track security assessments carried out on partners and suppliers along with any incidents that may have an impact on their overall risk rating, and even Continual Service Improvement Plans to track progress on improvement projects. REVIEWING AND UPDATINGAll actions/risks are assigned to someone and the simple notification email including a link that takes the owner straight to the update section is so useful and increases risk engagement from none risk team members exponentially. This is invaluable, and due to the way that GOAT has been developed requires no configuration other than adding the users email address.

Cons:

Dashboards have fairly limited customisation in comparison to every other feature in the tool.

GOAT Risk Solutions Response

last year

Hi Dan, Thanks for taking the time to leave such a comprehensive (and glowing!) review. It's really appreciated :-) We hope it will help other buyers in the market for a simple, yet effective risk platform at a sensible price with their decision process.

Reece
Group Operation Risk Officer in Isle of Man
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple and Effective

5.0 12 months ago

Comments: The overall experience with GOAT is one which is positive. It is a system that will help drive a stronger more embedded risk culture and help people manage their risks effectively. GOAT helps take away the mundane experience of excel and turn the risk identification into a more pleasing and engaging manner. This has helped massively with building a more proactive nature when identifying, scoring and reviewing potential risks to our business.

Pros:

1. Easy to use for all layers of the business. this is a massive pro as it increases the awareness and visibility when conducting Risk Assessments. 2. The System provides fantastic reports which transport data from a profile to an easy to understand compound sheet helping the executive teams understand the risk data and take correct actions. 4. The interaction created through this tool helps create a stronger bond between risk functions and those risk owners - GOAT helps articulate Risk Management in a non-complicated manner

Cons:

The ability to aggregate themes i.e., number of people risks identified in all profiles, or IT risks identified in all profiles. This would allow us to see those areas which have a number of risks associated to deep dive into the issues at hand. This has to be done manually at the moment but is still feasible to do with some guidance form the GOAT Team. other than that, there are no cons with this product

GOAT Risk Solutions Response

12 months ago

Hi Reece. We just wanted to drop you a quick note to express our thanks for this detailed (and glowing!) review. We're really pleased you're enjoying the simplicity and effectiveness of the system, and hope to continue our partnership for many years to come.

Rosalind
Head of Governance in UK
Higher Education, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

GOAT Risk Management

4.0 12 months ago

Comments: Pretty good with some niggles, although recognise that you get what you pay for!

Pros:

Mostly intuitive and user friendly. Lets us choose who to give access to which risks. Range of reports.

Cons:

You can't customise the reports to deliver what we need for our committees. For example, would be good to have a report which ranks the risks based on the gap between the net and the target risks. There are a few features that are not intuitive - for example, to save a report to your computer, you need to click on 'print' and to replace a user with a different user who is going to take on all of their risks, it is hard to find.

GOAT Risk Solutions Response

11 months ago

Hi Ros (and a very Happy New Year to you). Thanks for taking the time to leave this helpful review. With regards to the net and target risk score gap report you mention, there is some advanced reporting functionality available in our 'Enterprise PRO' subscription..... We'll drop you an email separately with more details!

Ben
CEO in Australia
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great software and approach to risk managment

5.0 11 months ago

Comments: GOAT has been really useful for us and the level of support from [sensitive content hidden] and the team has been nothing short of outstanding!

Pros:

The ability to simplify risk management, allocate to users and move away from spreadsheets!

Cons:

Some admin work can be 'clunky' but [sensitive content hidden] and the team have been incredibly responsive in taking on feedback and developing solutions!

GOAT Risk Solutions Response

11 months ago

Thanks for taking the time to leave us such a glowing review Ben. Your ongoing support is highly valued by all of the team here at GOAT Risk, and we hope to continue our partnership with you for many years to come.

Karen
Finance Director in UK
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Simple, affordable risk management

4.0 12 months ago

Pros:

Simple to use online system that allows us to focus on the content of the risk register rather than the administration.

Cons:

The heat map can be a little messy with a lot of risks, but it's a lot easier than trying to produce in Excel or similar.

GOAT Risk Solutions Response

12 months ago

Hi Karen. Thanks for leaving us this helpful review; your time is very much appreciated. With regards to the heat-map becoming over-crowded, some of our clients find it helpful to switch one or two of the scoring 'dimensions' off e.g. Gross/Inherent and/or Target within their template before then running reports. We recommend that individual Profiles should ideally contain no more than 12-15 Risks, but appreciate that subscription costs increase in line with the number of Profiles being created! Just let us know if you'd like to jump on a call at any time to discuss this area in more detail.

Ian
Managing Director in Ireland
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Goatrisk review

5.0 last year

Comments: Exceptional value for money and overall a great package.

Pros:

Ease of implementation and customer support.

Cons:

At lower levels reports aren’t as in depth as you would like.

GOAT Risk Solutions Response

12 months ago

Hi Ian. Thanks for taking the time to leave this very positive and helpful review - we really appreciate it! Let us know if you'd like to chat through reporting with us in more detail - we're always listening to feedback to inform our development roadmap. Our 'Enterprise PRO' subscription does include a Custom Scope report engine as a part of its suite of advanced functionality, so it might be that the 'depth' you mention can be delivered there.

John
Senior Counsel in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Easy to Use Platform at an Incredible Low Cost

4.0 6 months ago

Comments: Very good experience and very please with the platform. All of our senior management have been very complimentary of this product and are very surprised at the low cost.

Pros:

Very easy to use, setup and understand. Very, very low cost. Has a sleek look with a simple drag and drop heatmap. Includes tutorials and tips for users and has great customer service too.

Cons:

Does not include some of the advanced cyber protections and cyber integrations we would like. The report functions could be improved (formatting and layout wise).

GOAT Risk Solutions Response

6 months ago

Thanks for taking the time to leave such a helpful review John - it's very much appreciated.

Stuart
Business Manager in Australia
Sports, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Sports Focus employs a GOAT

4.0 12 months ago

Comments: So far it is meeting our needs. We haven't fully explored the system yet. We are still working through the best way to utilise our subscription of 5 users and 1 profile.

Pros:

Customisation Seems simple to use Quite intuitive

Cons:

You don't know what you don't know, so if you're unfamiliar with Risk Management, it can be time consuming as you test the platform out. Creating appropriate KRI can be challenging. There's not a lot of depth to the tutorials. Being in the southern hemisphere, I'm reliant on the tutorials to provide quick answers. No archive system for eliminated or obsolete risks. The response to create another profile for archiving means an escalation in cost from $600 to $1800 per annum.

GOAT Risk Solutions Response

12 months ago

Hi Stuart. Firstly, thanks so much for taking the time to write this helpful review. Please drop us an email, or request help from within the Support & Training area if you need assistance at any time. If you'd prefer to jump on a call to discuss KRIs or indeed anything else, including configuration, or just risk management and best practice in general, please let us know. We're happy to join a very early morning or evening call here in the UK to overcome the time zone challenges!

Jenny
Risk Officer in Isle of Man
Financial Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Straightforward Risk Management System

5.0 9 months ago

Comments: [sensitive content hidden] from GOAT are approachable, helpful and knowledgeable about the system and risk itself. They have regularly reached out to offer assistance. Embedding GOAT is taking time but the base framework fits with our business and is working well.

Pros:

The dashboard, functionality, and the reports.

Cons:

Would suggest more tips/examples around KPIs and the ability to attach documents.

GOAT Risk Solutions Response

9 months ago

Thanks for taking the time to leave such a helpful review Jenny. It's much appreciated, and we're delighted to hear that the system is fitting with your business needs and working well.

bert
VP Corporate Risk in Netherlands
Dairy, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Starting to work with Goat Risk

4.0 7 months ago

Comments: Very knowledgeable people, super easy to work with Goat employees, quite easy to share "wishes".

Pros:

value for money. Very easy going company. Easy to setup (does take only a few hours)

Cons:

It is almost to easy to do business with them when you are part of a multinational and you have stakeholders like a legal and IT department.

GOAT Risk Solutions Response

7 months ago

Hello Bert. Thank you for taking the time to post such a helpful review. We're delighted that you're enjoying the experience so far, and look forward to building a long and healthy working relationship with you :)

Mary Dimple
Risk Manager in Philippines
Food Production, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Manual Risk Assessment to Cloud-Based Online Tool

4.0 12 months ago

Comments: Though, we are still on a start-up stage we are happy with the overall experience with GOAT Risk.

Pros:

What we like about GOAT Risk is the ease of use. It very user-friendly at a very reasonable price. We can also customize the system according to the business needs. Now we have one single source of truth as we can easily see per departments risk register.

Cons:

I just experience system glitch during the customization stage but it was resolved by the Dev Team. Consider also adding more than one system administrator.

GOAT Risk Solutions Response

12 months ago

Hello Dimple. Thank you for taking the time to write us this helpful review. We very much appreciate your time. Thank you also for your thoughts about 'Multi-Admin' functionality. This is on our Development Radar and we will make sure to let you know if/when it makes it onto our stack for implementation and has subsequently gone live :-)

Marius
Manager Health and Safety in Canada
Mining & Metals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Ease of overall use

5.0 7 months ago

Comments: Very positive overall. The customer support function and abilities are superb. Calls are answered within hours.

Pros:

The setup was painless and the ease of use in general is very good.

Cons:

None comes to mind. It was however slightly difficult at the outset to draw reports and to customize reports.

GOAT Risk Solutions Response

7 months ago

Hi Marius. Thank you very much for kindly taking the time to leave such a positive review. We're all really delighted you're enjoying the system (and our support function too!).

Kane
Head of Risk and Compliance in Australia
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing Enterprise Risk Management System

5.0 7 months ago

Pros:

We are a mid-sized personal lending company and GOAT Risk is perfect for our needs. We need a platform to regularly assess, manage and monitor our Enterprise Risks and Incidents and GOAT is exactly the solution we were after. GOAT is industry-agnostic and could be utilised by a number of companies - I would highly recommend, especially if you do not require a fully integrated ERM/GRC system.

Cons:

Certainly not a con, although the navigation of reporting is not quite as agile as I would like, however this is a very minor drawback.

GOAT Risk Solutions Response

7 months ago

Thanks for leaving us such a helpful and glowing review Kane :) We're absolutely delighted you feel the system is perfect for your needs. Just let us know when you'd like to have that discussion around reporting.

Duncan
COO in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A positive experience, leading to better risk management

4.0 last year

Comments: Introducing Goat Risk has been a positive experience and the Goat team have been supportive throughout

Pros:

Goat Risk is simple to use and easy to deploy.

Cons:

Email alert / workflow lacks detail needed to engage users without other prompts

GOAT Risk Solutions Response

last year

Thanks for taking the time to write us this helpful review Duncan - much appreciated!

Neville
Manager Credit and Risk in Ireland
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

User Friendly Risk Mangement solution with good support !

4.0 12 months ago

Comments: Very Good communication and support team in place

Pros:

Easy to use, implement and roll out to business

Cons:

In the early stages of usage however none at present

GOAT Risk Solutions Response

11 months ago

Hi Neville. Thanks for leaving us this kind and helpful review. We'll check in with you during 2024 to see how things are going, but if you or your user community need any support before then, please don't hesitate to get in touch.