--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.com.au/software/204998/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm?page=2) > Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Management - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Performance Metrics - Personalization - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.com.au/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Great CRM for affordable price" — 4.0/5 > **Joyce** | *7 May 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Affordable CRM with most of the basic features required by small business. > > **Cons**: Automations could be more sophisticated eg recurring tasks there is no custom period, only every week, every month, every year. > > Good service and support, not too complex to set up. Recommend for small businesses who don't need all features of more expensive CRMs. ----- ### "BIGIN GREAT VALUE CRM" — 5.0/5 > **CHRIS** | *14 November 2024* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: We love Bigin because we are a small business and it suits our need for a very good price. It is good value for money > > **Cons**: Not having a Microsoft 365 Plugin connector, altought I believe it may have one now > > We like the support, which is local and we can access them via phone ----- ### "BIGIN BY ZOHO EASY PEASY" — 5.0/5 > **Tony** | *10 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very easy to navigate and quite intuitive and has definitely ticked the boxes allowing us to better track our pipelines. > > **Cons**: Nothing so far - would be handy to be able to attached multiple e-Mails to contacts but the work around isn't that difficult. > > Support and the training provided, which has has been first rate - linking up to our web site was easily achieved ----- ### "Much more than a place to Bigin" — 5.0/5 > **Brendan** | *24 October 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects, expense requests, HR onboarding. It achieves this by letting you use any module independently to the others. Say you build a pipeline for HR onboarding. You don't need to associate a deal with a company - which wouldn't make sense in this context. Or a pipeline for projects - there's no requirement to attach a contact. > > **Cons**: It is missing an elegant way to generate proposals or live working docs to share with clients but there are workarounds as you can connect Bigin to many of Zoho's other products. I think this is not a deal-breaker considering Bigin is a simplified platform aimed at small business operators who don't have specialised IT knowledge to implement and administrate a CRM. ----- ### "Bigin is an affordable CRM w/ lots of features" — 5.0/5 > **Lee** | *25 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Customisation. Could edit the pipeline to suit our specific needs. And integration with gmail. Support is also excellent. > > **Cons**: Nothing so far. I reached out to support a few times and the response was fast and helpful. There was a little learning curve but overall pretty easy. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data