17 years helping Australian businesses
choose better software
About ARI
The best Auto Repair Software at the most affordable price. Get access to useful features that will make your repair shop profit!
ARI was easy to navigate and get to do what I needed to do. I like that its a mobile application and hosted which takes all hosting stress away from the business.
More of automative collision and refinishing references.
Filter reviews (518)
Usage
Sort by
Filter reviews (518)
A Great Service
Comments: Very professional excellent service great people great app.
Pros:
Excellent service overall. Their customer service reps are a standard above and incredibly helpful. I'm very satisfied with their app more than other I've tried.
Cons:
I really don't have anything bad to say about them
Alternatives Considered:
Best shop software for the money hands down
Comments: It has been awesome. The customers like it and I love that people can sign and approve right on the spot and I get notified right away.
Pros:
The cost is amazing. It has almost all of the features of a shop software that costs well over $200 a month. It interface is easy to use and the client portal is awesome. A feature that I haven't found anywhere else.
Cons:
For the price there are zero complaints.
Money Maker
Pros:
Easy to use and saves me lots of headache and time. Which time is money, so essentially the app is making me money!
Cons:
Takes some playing with to figure out everything but nothing to complicated.
uMob Response
3 weeks ago
Thanks for your feedback We are working on a redesigned version that should make it much easier to use and intuitive We hope that would help us improve this rating
Alternatives Considered:
It does what it says
Comments: I like that overall is simple to use, it does the trick and it is cheaper than other software programs, more than enough for a small shop like mine.
Pros:
I like that is cheaper than other apps that are $300 + monthly
Cons:
Customer support takes a long time, or what I need is not answered, monthly reports can not be printed and are confusing. You have to continue saving every page that can be annoying or you lose everything.
uMob Response
3 months ago
We recently added support over phone for faster responses! You can reach us at 205-931-0703
Alternatives Considered:
Mobile mechanics dream
Pros:
Ease of use, customers love the electrinic invoices and online payments.
Cons:
When importing parts from parts tech if if forgot or have to add parts after importing it will import everything not just what you added.
Ari review
Comments: Great works as should very cost efficient
Pros:
User friendly easy to use very cost efficient
Cons:
Doesn’t show commission for tech via book hours
Alternatives Considered:
Great Program
Comments: Very good i am very happy to use ARI. It works great tracking parts and customers vehicle info!
Pros:
Being able to track my parts on hand and where they are stored.
Cons:
the way it crosses invoices over to quickbooks.
Best purchase to date!
Comments: Easy, Just like Sunday Morning! ~[sensitive content hidden]~ #EASY
Pros:
Its wide range of capabilities making its flexibility superior!
Cons:
At first glance, navigation had given some frustration, yet it took no time to figurevit out!
ARI review
Comments: With ARI my experience has been good I find everything I am looking for and always running quick.
Pros:
What did I like most about ARI? It is easy to use the formating is well set up and easy to use.
Cons:
What did I like least about ARI? I have no complaints about ARI it has been good.
Great selections
Comments: It was very easy tonavigate through the website, and availability
Pros:
The motorhomes available, the wensite was super easy to navigate through
Cons:
Nothing. Everything about ari is easy to navigate through and alot of selection
Best Auto Repair Software, Other companies can't compare!
Pros:
Automotive repair invoicing software offers several advantages that enhance efficiency and accuracy in managing a repair shop's financial transactions. It automates the billing process, reducing manual errors and ensuring invoices are generated promptly. This software also helps in organizing customer information, service histories, and parts inventory, making it easier to track and manage every aspect of the repair process. Additionally, it often integrates with accounting systems, simplifying financial record-keeping and reporting. Overall, it's a valuable tool for improving productivity and customer service in automotive repair businesses.
Cons:
So far, so good, but one area that could be improved is the complexity of navigating through different sections of the software.
Alternatives Considered:
Easy to use
Comments: Been using ARI for 2 years, and works as designed. Love how fast support responds when there is an issue.
Pros:
Parts tech built in, ease of use the functionality of being able to Ed parcheck and square and your abilities to have Carfax built in for repair history makes it so much easier to function
Cons:
Lack of features. I would love to see the ability to create an estimate inside an open work order.
Agapito’s
Comments: I have been using Ari now from the moment it was added to the App Store I’m grandfather in and the cost is extremely important in a small business
Pros:
Easy to use and it’s not the old developer systems
Cons:
Needs to be able add more venders for parts distribution
Alternatives Considered:
Automotive shop
Pros:
I like that it actually works, and I have been able to send invoices and keep track of vehicles.
Cons:
I would say it has small glitches sometimes and with certain items fixed like sending email invoices, saving maintenance labor cost better, customer could approve/deny from their end would make it a great system.
Alternatives Considered:
Very Professional
Comments: very interactive and easy to use with different levels of access for the entire company
Pros:
grow my business in the most professional way possible
Cons:
little history record with the client in call or text
uMob Response
7 months ago
Thanks a lot for your feedback! We will work on an improved record history section!
ARI Review
Comments: Good it is a good tool. Bad is parts inventory tracking it always seems to be incorrect.
Pros:
On Line payments. Professional looking work order
Cons:
Adding parts to inventory then it not tracking correctly
ARI AUTOMOTIVE SOFTWARE
Comments: I am very satisfied with this product. Its very cost conscious and fits in well with my business on a day to day use. I have the mobile app on my phone, so i can access my customers and business anytime.
Pros:
This software is perfect for small shops. You can manage customer information, workload, billing, and accounting functions
Cons:
I personally havent found any dislikes about this product.
Best for small business
Pros:
I've been using it since early on in the product and it's constantly getting added features, tweaks, and useful content without any increase in price. It's easy to use, easy for customers to access, and all services accurately show up in Carfax now.
Cons:
Searching customers by name or address isn't always good, it seems to focus on first name more than anything else.
Alternatives Considered:
Awesome Product
Comments: Overall, I’ve been having an amazing experience with this app.
Pros:
Affordability at its finest! This software is a great product for start up companies and potentially a great product long term.
Cons:
Sometimes the vin scanner tool does not work.
Startup mechanic shop that fell in love with ARI
Pros:
The ease of access and the multiple trial estimates and invoices made giving Ari test drive I really wanted to give it and fell in love with it.
Cons:
So far the only downside that I'm not fond of is I don't really need a rep to give me a call every 2 weeks every couple months would be better. The app has an outstandingly great communication with support that we can create a ticket if there is a problem or if we have a question.
OWNER CARDENA STRANSMISSION CORP
Pros:
VERY EASY TO USE FOR GOOD PRODUCTIVITY, AND GOOD CONTROL FOR WORKERS
ARI Review
Comments: My overall experience has been great...now I just need more clients
Pros:
The convenience of keeping track of all parts, vehicles, clients, everything all in one spot
Cons:
I haven't found anything yet...every time there is a problem it is fixed almost immediately
Work in progress
Comments: Pretty well overall, definitely need some work
Pros:
Cloud based, fast, constantly improving
Cons:
Vin scanner need a lot of work, will be great when working properly for iPhone
Good software
Comments: excellent performance and users friendly
Pros:
customer database and expense management
Cons:
nothing in satisfy with the ari l, it delivers
Alternatives Considered:
Good for small operation
Pros:
We are a small shop that is just getting started. We needed a way to keep track of clients in an organized fashion. ARI allows us to organize customer information and access it seamlessly. It is also simple to write invoices & estimates.
Cons:
They are continuously updating the software and making it more user friendly. I do not like the visual look of ARI and that is just cosmetic.
uMob Response
7 months ago
Thanks a lot for your feedback!| We are working on a more modern interface which should work much better, especially on big screens! Hopefully we'll have a preview out on a week or so!