--- description: Learn more about Maze price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Maze Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [UX Software](/directory/31036/ux/software) > [Maze](/software/200860/maze) # Maze Canonical: https://www.capterra.com.au/software/200860/maze Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/200860/maze?page=2) > Maze is the continuous product discovery platform for user-centric product teams. Unlock user insights, make better product decisions. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Maze? Maze empowers design and product teams to continuously collect user insights across the entire product development cycle that bring the confidence to create better user experiences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Maze - **Founded**: 2018 ## Commercial Context - **Starting Price**: USD 75.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $25/month per seat, if billed annually. Custom pricing from 10+ seats. - **Target Audience**: 11–50, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Netherlands, Sweden, Switzerland, United Kingdom, United States ## Features - Heatmaps - Prototype Creation - Quantitative Metrics - Reporting/Analytics - Surveys & Feedback - Third-Party Integrations - Usability Testing - User Journeys - User Research Analysis - Video recording/Transcriptions ## Integrations (5 total) - Adobe XD - Figma - Marvel - Sketch - Slack ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [UX Software](https://www.capterra.com.au/directory/31036/ux/software) ## Related Categories - [UX Software](https://www.capterra.com.au/directory/31036/ux/software) - [User Testing Software](https://www.capterra.com.au/directory/32295/user-testing/software) - [Prototyping Tools](https://www.capterra.com.au/directory/31086/prototyping/software) ## Alternatives 1. [Figma](https://www.capterra.com.au/software/175027/figma) — 4.7/5 (856 reviews) 2. [Adobe XD](https://www.capterra.com.au/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Lyssna](https://www.capterra.com.au/software/178766/usabilityhub) — 4.6/5 (86 reviews) 4. [Balsamiq](https://www.capterra.com.au/software/145723/balsamiq-mockups) — 4.4/5 (378 reviews) 5. [Hotjar](https://www.capterra.com.au/software/163516/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "Maze 2022 review" — 5.0/5 > **jason** | *13 July 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach. Maze offers literally almost all the most sought-after User testing solutions at low pricing fees with quality customer support services. It has super conspicuous prebuilt templates which are essential for time-saving and it's easy to work with. > > **Cons**: Some prebuilt templates are not easy to work with especially the ones for a testing website sign-up flow. It had to bleed the first time. > > Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie. I highly recommend Maze. ----- ### "Solid prototype testing tool with drag-and-drop functionality" — 5.0/5 > **Eshwar** | *6 January 2023* | Research | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use and integrates superbly with our other tools (Figma). Importing prototypes is easy and I can develop surveys within Maze itself. Price is reasonable too, and auto generated reports at the end are a huge time saver. > > **Cons**: Quite limited in terms of survey design to add alongside the prototypes, including survey logic and question types. Heatmaps and recordings can be buggy and the software is clearly still in development with some features still remaining incomplete. > > Conducting some solid user research and a great way to have users evaluate prototypes. Generally a good experience, rough around the edges in some aspects but overall a modern and fresh way to have users test your prototypes and websites. Maybe recruit participants otherwise though. ----- ### "The tool is awesome, the company behind it not so much" — 1.0/5 > **Verified Reviewer** | *18 February 2022* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: Fairly intuitive editor, easy to deploy. > > **Cons**: Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented. > > I found Maze to be pretty good as a design testing tool. But when I left my last company forgetting to transfer the account ownership to another admin on the team, \[SENSITIVE CONTENT\]who responded from Maze so-called "help" team said, "If the \[SENSITIVE CONTENT\] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code." \[SENSITIVE CONTENT\] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"? \[SENSITIVE CONTENT\] said that they take their data protection very seriously. That's gret, \[SENSITIVE CONTENT\]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection? ----- ### "Came to fill gaps in user experience tests" — 4.0/5 > **Verified Reviewer** | *6 October 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze. > > **Cons**: From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example. The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all. Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey. > > The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view. ----- ### "Best tool for User Testing" — 5.0/5 > **Ignacio** | *21 February 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The easiness of running tests from a Figma prototype. Also the templates they provide for different types of user research are super helpful to even think of new tests to launch.I have used it for testing task completions with a prototype from Figma and you can run a test and share a link within minutes. Also they way the results are presented are outstanding > > **Cons**: If I had to say one bad thing is that sometimes testers have had problems on loading the prototypes I was testing. > > Super amazing tool for testing prototypes. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/200860/maze?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/200860/maze) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data