--- description: Learn more about Ventrata price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ventrata Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [Ventrata](/software/198239/ventrata) # Ventrata Canonical: https://www.capterra.com.au/software/198239/ventrata Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/198239/ventrata?page=2) > Ventrata is a ticketing platform for attractions, museums, and tours, powering sales with management, integrations, and 24/7 support. > > Verdict: Rated **4.8/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ventrata? Ventrata serves high-volume attractions, museums, observatory towers, tours, hop-on hop-off buses, and operators, providing seamless sales, OTA integration, dynamic pricing, and real-time analytics. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 18 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ventrata - **Founded**: 2016 ## Commercial Context - **Starting Price**: EUR 525.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Belgium, British Virgin Islands, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Iceland, India, Ireland, Isle of Man, Italy and 26 more ## Features - Barcode/Ticket Scanning - Booking Management - CRM - Customer Data Management - GDS/OTA Integration - Itinerary Creation - Package Creation - Payment Processing - Pricing Management - Promotions Management - Reporting & Statistics - Reserved Seating - Resource Management - Vendor Management - Website Management ## Integrations (18 total) - Adyen - FareHarbor - Gateway Ticketing - Google Ads - Google Maps - Ingresso - Klaviyo - Mailjet - Palisis - Peek Pro - Postmark - ROLLER - RocketRez - TourCMS - TourOpp GO ... and 3 more integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.com.au/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.com.au/directory/30039/ticketing/software) - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) ## Alternatives 1. [Eventbrite](https://www.capterra.com.au/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Beyonk](https://www.capterra.com.au/software/1018625/beyonk) — 4.9/5 (167 reviews) 3. [Purplepass](https://www.capterra.com.au/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 4. [TicketSource](https://www.capterra.com.au/software/143073/ticketsource) — 4.8/5 (533 reviews) 5. [Fienta](https://www.capterra.com.au/software/171132/fienta) — 4.8/5 (163 reviews) ## Reviews ### "A Game-Changer for Our Tour Operations" — 5.0/5 > **Amanda** | *22 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Ventrata has exceeded our expectations with its all-in-one solution tailored for tour operators. The onboarding process was seamless, supported by an in-depth discovery phase that addressed many of our concerns early on. Their customer success team is highly responsive and knowledgeable, offering proactive guidance through regular calls and chat support. We especially appreciate their continuous development approach, openness to feedback, and community-building efforts such as hosting Ventrata Open. Their industry leadership, particularly in connectivity, enables smooth integration with our key partners, enhancing efficiency and reducing manual work. > > **Cons**: Due to the solution's extensive functionality, it is challenging to utilize its full potential right from the start. Learning to adapt workflows takes time, and we've had to rethink some internal processes. While feature requests are possible, they can take time to be addressed, which is understandable given Ventrata’s wide customer base, but occasionally frustrating when custom needs arise. > > We have not regretted switching to Ventrata for a moment. It’s been a reliable, future-forward platform backed by a team that genuinely listens and innovates. Each month, we discover new features within the system that continue to elevate our operations. We see Ventrata not just as a provider, but as a long-term partner. ----- ### "New customer review" — 4.0/5 > **Harriet** | *29 July 2025* | Museums & Institutions | Recommendation rating: 8.0/10 > > **Pros**: How agile and intuitive the system is. It is really easy to use and to get some really great insight. Our technical support is also really responsive and helpful in getting issues resolved. The instant chat is also super helpful and they are great at directing you to where you need to be. We are fairly new to Ventrata but our ticketing has developed considerably driving visitors and revenue for our business. > > **Cons**: Not really a con for the system, our business is very nuanced and Ventrata has worked so hard to meet our requirements, but something that is symptomatic of a project of our size, that we haven't got our BAU meetings in the diary and we have been in BAU phase for three months. We are also very heavily nuanced in our business type so I know once all of our audiences are on Ventrata that we will have some cons. > > We are fairly new in our ticketing journey with Ventrata as we have been onboarded in April 2025, there is also two thirds of our audiences that still need to be onboarded, which will happen in November 2025, but our experience so far has been really positive. Ventrata have met our numerous and various nuances and challenges with lots of really useful discussions and understanding, which has resulted in most cases in a really good step forward. On some of our niche requirements it has been invaluable to hear what our competitors are doing to resolve problems that they face in their ticketing. ----- ### "A Game-changer for tour and attraction management" — 4.0/5 > **Marianna** | *16 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Ventrata is how it centralizes all our sales - online, on-site, and through resellers - into one platform. It saves time and gives us clear visibility of our performance. > > **Cons**: The initial onboarding was a bit overwhelming due to the number of features. It took time to understand how everything worked together. > > Overall, our experience with Ventrata has been very positive. The platform is robust, well-suited for managing high volumes of bookings, and has significantly streamlined our sales processes. While there was a bit of a learning curve initially, the support team was responsive and helpful throughout. Once we got comfortable, we were able to unlock a lot of value, especially with channel management and real-time availability. ----- ### "Fantastic Booking System" — 5.0/5 > **Jess** | *31 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Functionality - specifically around resource management Customer Support - very, very strong. Extremely responsive and helpful Value for Money Communication - Nothing but professional. They always send timely notifications, and reply to email quickly. Their team has been great to partner with. > > **Cons**: Very little. We had issues with adding multiple products to our cart with our checkout widget. Other than that, the learning curve was a little steep, but we had it down after a week. > > Great experience. The product and team are both top-notch - I can't say enough. I've been working in tourism (city bike tours) for two decades, and Ventrata has been the best booking system I have seen and worked with. ----- ### "All the Features - for All the Clients\!" — 5.0/5 > **Emily** | *10 July 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: All the Features, for All the Clients. Ideas we weren't envisioning, available by surprise. We're often notified with by the company about new options we can turn on, and it's delightful. Gift Cards? Booking Insurance? Extras? All options for incremental revenue, with very little effort. > > **Cons**: Many available attributes and settings does necessitate time and practice to understand fully. We have learned our lesson a few times with mistakes made during set up, but on the other hand, Venny the AI chat support is pretty much always on point. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/198239/ventrata?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/198239/ventrata) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data