--- description: Learn more about Prime AI price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Prime AI Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/33535/virtual-assistant/software) > [Prime AI](/software/197586/prime-ai) # Prime AI Canonical: https://www.capterra.com.au/software/197586/prime-ai Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/197586/prime-ai?page=2) > Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Prime AI? Innovative, customer-focused e-commerce retailers in clothing, lingerie, bras, and footwear seeking to integrate smart features into their websites to enhance user experience and minimise returns. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PRIME AI - **Founded**: 2018 ## Commercial Context - **Starting Price**: GBP 30.00 - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Activity Dashboard - Alerts/Notifications - Business Process Automation - CRM - Customer Experience Management - Customizable Templates - For Small Businesses - Multi-Language - Natural Language Processing - Personalization - Process/Workflow Automation - Real-Time Analytics - Real-Time Reporting - Recommendations - Reporting & Statistics - Returns Management - Trend Analysis - Visual Analytics - Website Personalization ## Integrations (10 total) - Adobe Commerce - Magento BI - OpenCart - PrestaShop - Salesforce Commerce Cloud - Shopify - Shopify Plus - Sylius - Sylius Plus - WooCommerce ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software) ## Related Categories - [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software) - [eCommerce Tools for Small Businesses](https://www.capterra.com.au/directory/31259/small-business-ecommerce/software) - [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software) - [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software) - [Personalisation Software](https://www.capterra.com.au/directory/30965/personalization/software) ## Alternatives 1. [Square Online](https://www.capterra.com.au/software/199711/square-online) — 4.6/5 (327 reviews) 2. [Algolia](https://www.capterra.com.au/software/148915/algolia-search) — 4.7/5 (74 reviews) 3. [Salesforce Starter](https://www.capterra.com.au/software/132665/salesforce-essentials) — 4.4/5 (223 reviews) 4. [Wolfram Mathematica](https://www.capterra.com.au/software/171048/wolfram-mathematica) — 4.6/5 (169 reviews) 5. [Lucky Orange](https://www.capterra.com.au/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## Reviews ### "Handy tool and fantastic customer service" — 5.0/5 > **Anna** | *4 July 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented. > > **Cons**: No cons that I can think of, it works well ----- ### "Efficient cooperation" — 5.0/5 > **Denis** | *10 April 2024* | Textiles | Recommendation rating: 6.0/10 > > **Pros**: Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open. > > **Cons**: The UX was not the best, but after multiple feedback sessions, things got fixed. ----- ### "Highly recommended" — 5.0/5 > **Petteri** | *11 December 2019* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Customer support is very quick to respond. They were able to do a custom implementation for us and everything has been working like a charm - our customer journey has improved a lot by their size recommendations. I am truly happy with their monthly recommendations regarding conversion rates and site optimization. Also I like the model where you only pay for the actual conversions (sales - returns). > > **Cons**: No complaints whatsoever. It's a little bit of extra work to report the returns but nothing major. > > We have improved our conversion rate and more importantly decreased the returns rate. ----- ### "Very efficient size recommendation tool" — 5.0/5 > **Sabrina** | *15 September 2023* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: The support and cooperation is really great. Working together ist so easy\! > > **Cons**: The reporting are not really visualized in the backend. But in case of questions as your provider ;) > > I'm glad to discover the possibilities that PrimeAI has over the different field and the Customer Experience we could offer with this tool. ----- ### "Great size recommendation software" — 4.0/5 > **Dennis** | *11 August 2022* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: The software works perfectly fine and size recommendations can be calibrated based on different product dimensions, size ranges or buying data to create a tailored experience. The guys from Prime AI have a can-do mentality and respond promptly to questions. > > **Cons**: The self-service reporting can be easier to use, but Prime AI delivers a monthly performance report pro-actively and shares extra data and insights on request. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/197586/prime-ai?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/197586/prime-ai) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data